Agile Software(Azure Devops)
Kosalaraman K
Lead Business Analyst/Product Manager
Puducherry,PY
Summary
Experienced Product Manager with over 8 years of delivering impactful, data-driven solutions and managing complex projects across various industries. Adept at aligning business needs with IT solutions to enhance efficiency and drive results. Skilled in stakeholder management, product strategy, and leading cross-functional teams to achieve optimal outcomes. Proven track record of fostering collaboration and driving successful product development. Ready to leverage leadership and analytical expertise to contribute to organizational success.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Lead Business Analyst/Product Manager
Realpage Inc.
3 2022 - 9 2024
- Spearheaded the AI Project, Student Living and Military Housing project within OneSite software, delivering customized solutions to enhance the real estate industry's efficiency.
- Conducted thorough market research and competitive analysis to identify customer needs, shaping the product roadmap and ensuring strategic alignment.
- Collaborated closely with senior leadership and cross-functional teams to prioritize feature development and implement user-centric solutions.
- Developed and maintained Business Requirements Documents (BRDs) and user stories, ensuring clear communication of business needs to technical teams.
- Facilitated UI/UX requirements gathering, working alongside design teams to enhance user experience.
- Acted as a key liaison between business units and technical teams, ensuring successful agile sprint planning and development cycles. - Provided strategic insights to drive project efficiency, identifying process improvements to optimize delivery timelines.
- Delivered impactful product demos and presentations to internal stakeholders and external clients.
Product Lead
Sabre Hospitality Solutions
08.2015 - 03.2022
- Led cross-functional teams to execute RFP processes for SabreHotelRFP, Nexus & Consortia Hosting, increasing operational efficiency by 15% in the travel industry.
- Gathered and analyzed feedback from key stakeholders to recommend improvements in the RFP product suite, driving product enhancement initiatives.
- Collaborated with senior management to coordinate requirements gathering, ensuring alignment between product development and market needs.
- Trained and mentored new team members, ensuring a seamless onboarding process and knowledge transfer.
- Managed and streamlined customer onboarding processes, delivering high levels of client satisfaction.
End Point Product Support
Symantec Software and Services Pvt. Ltd.
07.2011 - 10.2014
- Provided expert technical and business support for Symantec (Norton) products, resolving complex technical issues and improving customer experience.
- Engaged in cross-functional collaboration to ensure business needs were translated into technical specifications, reducing troubleshooting times by 20%.
- Played a key role in data analysis and reporting for product performance, contributing to strategic product improvements.
Education
B.Tech - Information Technology
Bharathiyar College of Engineering And Technology
Karaikal, India 01.2005 - 01.2009
Skills
- Business Requirements Gathering
- Customer Empathy
- Data Analysis & Reporting
- Adaptability
- Agile & Waterfall Methodologies
- Cross-functional Team Leadership
- Strategic Planning & Execution
- Effective Communication
- Customer and Market Research
- Problem-solving & Critical Thinking
- Technical understanding of the product or service
Certification
ITIL V4 Foundation
Software
Salesforce CRM
Microsoft Office
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Product Lead
Sabre Hospitality Solutions
08.2015 - 03.2022
End Point Product Support
Symantec Software and Services Pvt. Ltd.
07.2011 - 10.2014
B.Tech - Information Technology
Bharathiyar College of Engineering And Technology
01.2005 - 01.2009
Lead Business Analyst/Product Manager
Realpage Inc.
3 2022 - 9 2024
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