KOTESHWAR RAO ALLAM
Hyderabad
Summary
Skilled in facilitating the Daily Scrum as Scrum Master and tracking team burn-down in resolving impediments. Understanding of Agile, Scrum Workshops to instill the importance of Agile Practices in a project. Knowledge of: Facilitating Sprint Planning, Daily Scrums, Sprint Reviews and Sprint Retrospectives. Ensuring the development team is practicing the core agile Scrum principles of Transparency, Inspection and Adaptation. Empowering and supporting the product owner in grooming and prioritization. Communicating with other management, developers, product managers and technical support specialists on product issues. Maintaining process documentation. Excellent team member with a unique blend of Functional, Qualitative and Technical skills backed by strong record of facilitating cross-functional coordination for successful delivery of the Technical Solutions. Conceptually strong with an innovative and analytical approach with an eye for detail. Enriched with the ability to learn new concepts & technique within a short span of time. Possess well developed communication, coordination and problem-solving skills with the ability to make an effective contribution to the performance of a team with good coordination skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Scrum Master
Royal Air Force Of Oman, Ministry Of Defence
08.2015 - 01.2023
- Coordinated multiple activities across the teams, communicating through proper channels and levels. Drive internal process improvements, remove gaps across the teams to ensure teams are working efficiently on programs.
- Coached teams on Agile/Scrum values and principles to promote continuous improvement, accountability, and transparency in practices and artifacts.
- Proficient in facilitating Scrum ceremonies (Daily scrum, Sprint Planning, Sprint Review and Sprint retrospectives) and guided teams with outcome resulting in enhanced performance.
- Closely worked with Product Owners to ensure understanding of user stories and keeping the backlog groomed. Facilitated the team to estimate story points and measured velocity to plan future sprints.
- Led the resource management and allocation, optimizing team efficiency and ensuring the right resources are available to meet project demands.
- Tracking project progress against the objectives using agile methodologies such as burn down chart, velocity tracking, and task boards, and Kanban metrics like lead time, cycle time, work in progress, throughput, and ensuring cards are updated.
- Utilized Confluence and JIRA to streamline team's collaboration.
- Proactively addressed impediments and shielded team members from disruption to maximize productivity.
Sr. Associate
INVENTURUS KNOWLEDGE SOLUTIONS
Hyderabad
06.2014 - 07.2015
- Accountable for managing the accurate and timely processing of all activities which were assigned
- Assessed and closed A/R transactions on a monthly basis
- Undertook responsibilities of removing unnecessary procedures in processes; ensured uniformity in the process understanding at the client’s and the organization’s end
- Conducted internal process reviews for ensuring strict adherence to the process parameters/systems as per defined SLA guidelines
- Instrumental in settling medical claims and worked on Accounts Receivable on behalf of lab facility for US healthcare Industry
- Adhered to the HIPAA rules and regulations and company policies and successfully achieved the targets monthly
Sr. Associate
HINDUJA GLOBAL SOLUTIONS
Hyderabad
03.2013 - 05.2014
- Monitored the overall functioning of finance & business processes, identified gaps/risks and implemented adequate measures to improve process performance
- Involved in settling medical claims and worked on Accounts Receivable on behalf of lab facility for US healthcare Industry
- Researched trends and findings which contributed towards process enhancement
- Adhered to the HIPAA rules and regulations and company policies and successfully achieved the targets monthly
Account Executive
THE NEW INDIAN EXPRESS
Hyderabad
04.2012 - 03.2013
- Responsible for meeting various clients and advertising agencies to build long term association and promoted various products of the organization and generated revenue
- Interacted with the management, team and associates to facilitate smooth communication to understand and analysed the requirement and also identified appropriate solutions for problems, if any
Sr. Customer Service Advisor
VENTURA, O2
Dearne Valley
07.2010 - 10.2011
- Enhanced the business relationships with the preferred customers by offering good products and services
- Maintained active interaction with existing clients to rebuild confidence ensuring prolonged retention
- Explored new business opportunities through systematic prospecting to generate business enquiries
- Achieved all the KPI’s on a consistent basis and contributed towards the success of the team and the organization
Financial Advisor
BHARTI-AXA LIFE INSURANCE COMPANY LTD.
Hyderabad
06.2007 - 05.2008
- Responsible for selling various products of the Company by analyzing the customers’ needs and advising them on the suitable product and on their financial aspects
- Successfully achieved all the KPI’s on a month-to-month basis
Education
M.Sc. - International Business & Management
Sheffield Hallam University
Sheffield, UK01.2009
Masters in Business Administration - Marketing
Osmania University
01.2007
B.Com. -
G M Sanghi Degree College
Tarnaka01.2005
Skills
- Sprint Planning
- Stakeholder Management
- Scrum processes
- Resource Allocation
- Backlog management
- Leading scrum meetings
- Agile Best Practices
- Project Management
- Risk Identification
- Meeting facilitation
- Customer interaction
Certification
Certified Scrum Master, 01/01/23, Scrum Alliance
Timeline
Scrum Master
Royal Air Force Of Oman, Ministry Of Defence
08.2015 - 01.2023
Sr. Associate
INVENTURUS KNOWLEDGE SOLUTIONS
06.2014 - 07.2015
Sr. Associate
HINDUJA GLOBAL SOLUTIONS
03.2013 - 05.2014
Account Executive
THE NEW INDIAN EXPRESS
04.2012 - 03.2013
Sr. Customer Service Advisor
VENTURA, O2
07.2010 - 10.2011
Financial Advisor
BHARTI-AXA LIFE INSURANCE COMPANY LTD.
06.2007 - 05.2008
M.Sc. - International Business & Management
Sheffield Hallam University
Masters in Business Administration - Marketing
Osmania University
B.Com. -
G M Sanghi Degree College
Certified Scrum Master, 01/01/23, Scrum Alliance
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