Summary
Overview
Work History
Education
Skills
Accomplishments
Trainings Attended
Hands On Experience
Timeline
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Kothai K P

Kothai K P

Finance Operations

Summary

  • Dedicated and industrious experience of 10+ years: Worked with major banks like UBS and RBS in Singapore and American Express, Standard Chartered and ICICI in Chennai
  • 7+ years of experience in Operations covering - FX/MM-Treasury - Settlements, Confirmations, Reconciliations, Reporting - Compliance and EMIR, Process Improvements
  • 2+ years of retail banking experience in Customer Service and KYC
  • Resourceful and competent to create win-win relationship with clients, customers and stakeholders with excellent liaison skills
  • Exceptional versatility and adaptability coupled with managerial and administrative experience
  • Superlative leadership qualities with proven ability to lead and mentor teams
  • Ability to work in highly diverse environments with people from varied backgrounds/countries

Overview

10
10
years of professional experience
6
6
years of post-secondary education

Work History

Principal Analyst - Treasury

AB InBev GCC Services India Pvt Ltd
BENGALURU, Karnataka
03.2022 - Current
  • Manage end-to-end Treasury Operations on a rotational basis, including trade confirmations (Finastra & Long Form), settlements, reconciliations, static data, cash management, and EMIR/compliance reporting.
  • Monitor and execute Month-End Treasury activities such as fixing Commodity Swaps and NDF deals, updating Intercompany Loans and Interest Rates, ensuring timely and accurate reporting.
  • Liaise with global banking partners to coordinate Bank Guarantees (setup/amend/release), Direct Debits (setup/reactivate/cancel), POA documentation, Bank Mandates, and KYC data management.
  • Lead quarterly reconciliation of Bank Guarantees and managed successful closure of Dormant Accounts and Trading Mandate updates as part of continuous improvement efforts.
  • Recognized as Employee of the Month – May 2024 and received multiple accolades in Monthly Town halls for outstanding performance and process ownership.
  • Spearheaded SOP standardization as an active member of the Ops Excellence Squad : Directed the creation and stakeholder-approved publishing of 50+ comprehensive SOPs—meeting flowchart, screenshot, escalation matrix, and audit readiness standards—published in Acadia ahead of deadline.
  • Collaborated cross-functionally to ensure seamless integration of analytical insights into business strategy development.

Process Lead

UBS
Singapore
03.2017 - 03.2018
  • Led a team of 35+ analysts to remediate 25,000+ client accounts for UBS Singapore and Hong Kong, ensuring regulatory compliance.
  • Acted as SME and SPOC for analysts, clients, and management, facilitating issue resolution and seamless communication.
  • Managed KPIs and presented weekly MIS reports to senior stakeholders.
  • Assessed team performance and accredited members as makers/checkers to optimize quality and task ownership.
  • Directed change management efforts, minimizing disruption during project transitions.
  • Scheduled resources effectively to meet daily production goals and timelines.
  • Recognized by leadership for training, team development, and accelerated project delivery.
  • Drove process improvements by analyzing metrics and implementing operational enhancements.

Operations Analyst FX/MM Ops

RBS
04.2011 - 12.2011
  • Processed FX/MM trades for Asia Pacific regions using Wall Street System (WSS) and CLS .
  • Investigated trade breaks, reconciled WSS vs. CLS, and performed corrective actions.
  • Handled deal confirmations and ensured compliance with control standards.
  • Onboarded new clients to CLS, increasing STP efficiency .
  • Earned early recognition and salary hike for quick learning and strong performance.

Officer/Assistant Manager- FX/MM Ops

AMEX Bank
07.2004 - 05.2008
  • Managed Foreign Exchange (FX), Money Market (MM), and Non-Deliverable Forward (NDF) operations for American Express (AMEX) London and Frankfurt's Back Office, including trade confirmations, reconciliations, and brokerage invoice processing.
  • Actively reduced unconfirmed deals by coordinating with dealers, the Middle Office, overseas clients, and domestic banks to ensure timely confirmations.
  • Conducted monthly reviews of broker-executed deals and facilitated accurate and timely brokerage invoice payments.
  • Demonstrated awareness of Six Sigma principles and contributed to initiatives aimed at improving Straight-Through Processing (STP) rates.

Senior Customer Service Officer (Credit Card Services)

Standard Chartered Bank
06.2003 - 07.2004
  • Handled inbound customer calls, backend operations, and walk-in (lobby) customer interactions, including queries, requests, and complaints.
  • Managed escalated customer issues, ensuring resolution within defined Turnaround Time (TAT) and contributing to reduced escalations to higher management.
  • Delivered constructive feedback to team members to address service gaps and enhance customer experience.
  • Assisted customers in resolving issues promptly and professionally, maintaining high customer satisfaction ratings.
  • Efficiently managed multiple customers simultaneously while actively cross-selling relevant products and services.

Team Lead - Credit Card Collections

ICICI Bank
08.2002 - 02.2003
  • Preparation, Maintenance and Reporting of daily, weekly and monthly MIS reports -along with daily work.
  • Secured payments by following up with customers who disregarded promise to pay.

Education

Master in Business Administration M.B.A. Full Time - Finance And Marketing

Bharathiyar School of Management (BSMED)
CBE, Tamil Nadu
07.2000 - 05.2002

Bachelor of Commerce -

Stella Maris College- University of Madras
Chennai
07.1997 - 05.2000

PG Diploma in Banking and Finance -

Pondicherry University - Loyola College Twinning Program
07.2002 - 05.2003

Skills

Treasury Back Office Operations

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Accomplishments

  • Employee of the Month - April '24
  • Multiple Recognitions in Town Hall for 'Accepting Challenge' and 'Delivering beyond'
  • Handling London's FXMM confirmations with 0 errors
  • Unanimously elected as Process Lead
  • Contract extension and salary hike 3 months into the job at RBS
  • Increasing the STP in Amex FXMM
  • Academic Proficiency award - School Topper 1997

Trainings Attended

  • UDEMY Six Sigma Yellow Belt Certification
  • Strategic Agility - 'LinkedIn Learning'

Hands On Experience

  • IT2
  • Finastra
  • SWIFT
  • WSS
  • Misys OPICS
  • SSR (Smart Stream Reconciliation & Confirmations)
  • GMS
  • Reuters
  • CLS API
  • 1WMP

Timeline

Principal Analyst - Treasury

AB InBev GCC Services India Pvt Ltd
03.2022 - Current

Process Lead

UBS
03.2017 - 03.2018

Operations Analyst FX/MM Ops

RBS
04.2011 - 12.2011

Officer/Assistant Manager- FX/MM Ops

AMEX Bank
07.2004 - 05.2008

Senior Customer Service Officer (Credit Card Services)

Standard Chartered Bank
06.2003 - 07.2004

Team Lead - Credit Card Collections

ICICI Bank
08.2002 - 02.2003

PG Diploma in Banking and Finance -

Pondicherry University - Loyola College Twinning Program
07.2002 - 05.2003

Master in Business Administration M.B.A. Full Time - Finance And Marketing

Bharathiyar School of Management (BSMED)
07.2000 - 05.2002

Bachelor of Commerce -

Stella Maris College- University of Madras
07.1997 - 05.2000

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Kothai K PFinance Operations