Kothai K P
Finance Operations
Summary
- Dedicated and industrious experience of 10+ years: Worked with major banks like UBS and RBS in Singapore and American Express, Standard Chartered and ICICI in Chennai
- 7+ years of experience in Operations covering - FX/MM-Treasury - Settlements, Confirmations, Reconciliations, Reporting - Compliance and EMIR, Process Improvements
- 2+ years of retail banking experience in Customer Service and KYC
- Resourceful and competent to create win-win relationship with clients, customers and stakeholders with excellent liaison skills
- Exceptional versatility and adaptability coupled with managerial and administrative experience
- Superlative leadership qualities with proven ability to lead and mentor teams
- Ability to work in highly diverse environments with people from varied backgrounds/countries
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Principal Analyst - Treasury
AB InBev GCC Services India Pvt Ltd
BENGALURU, Karnataka
03.2022 - Current
- Manage end-to-end Treasury Operations on a rotational basis, including trade confirmations (Finastra & Long Form), settlements, reconciliations, static data, cash management, and EMIR/compliance reporting.
- Monitor and execute Month-End Treasury activities such as fixing Commodity Swaps and NDF deals, updating Intercompany Loans and Interest Rates, ensuring timely and accurate reporting.
- Liaise with global banking partners to coordinate Bank Guarantees (setup/amend/release), Direct Debits (setup/reactivate/cancel), POA documentation, Bank Mandates, and KYC data management.
- Lead quarterly reconciliation of Bank Guarantees and managed successful closure of Dormant Accounts and Trading Mandate updates as part of continuous improvement efforts.
- Recognized as Employee of the Month – May 2024 and received multiple accolades in Monthly Town halls for outstanding performance and process ownership.
- Spearheaded SOP standardization as an active member of the Ops Excellence Squad : Directed the creation and stakeholder-approved publishing of 50+ comprehensive SOPs—meeting flowchart, screenshot, escalation matrix, and audit readiness standards—published in Acadia ahead of deadline.
- Collaborated cross-functionally to ensure seamless integration of analytical insights into business strategy development.
Process Lead
UBS
Singapore
03.2017 - 03.2018
- Led a team of 35+ analysts to remediate 25,000+ client accounts for UBS Singapore and Hong Kong, ensuring regulatory compliance.
- Acted as SME and SPOC for analysts, clients, and management, facilitating issue resolution and seamless communication.
- Managed KPIs and presented weekly MIS reports to senior stakeholders.
- Assessed team performance and accredited members as makers/checkers to optimize quality and task ownership.
- Directed change management efforts, minimizing disruption during project transitions.
- Scheduled resources effectively to meet daily production goals and timelines.
- Recognized by leadership for training, team development, and accelerated project delivery.
- Drove process improvements by analyzing metrics and implementing operational enhancements.
Operations Analyst FX/MM Ops
RBS
04.2011 - 12.2011
- Processed FX/MM trades for Asia Pacific regions using Wall Street System (WSS) and CLS .
- Investigated trade breaks, reconciled WSS vs. CLS, and performed corrective actions.
- Handled deal confirmations and ensured compliance with control standards.
- Onboarded new clients to CLS, increasing STP efficiency .
- Earned early recognition and salary hike for quick learning and strong performance.
Officer/Assistant Manager- FX/MM Ops
AMEX Bank
07.2004 - 05.2008
- Managed Foreign Exchange (FX), Money Market (MM), and Non-Deliverable Forward (NDF) operations for American Express (AMEX) London and Frankfurt's Back Office, including trade confirmations, reconciliations, and brokerage invoice processing.
- Actively reduced unconfirmed deals by coordinating with dealers, the Middle Office, overseas clients, and domestic banks to ensure timely confirmations.
- Conducted monthly reviews of broker-executed deals and facilitated accurate and timely brokerage invoice payments.
- Demonstrated awareness of Six Sigma principles and contributed to initiatives aimed at improving Straight-Through Processing (STP) rates.
Senior Customer Service Officer (Credit Card Services)
Standard Chartered Bank
06.2003 - 07.2004
- Handled inbound customer calls, backend operations, and walk-in (lobby) customer interactions, including queries, requests, and complaints.
- Managed escalated customer issues, ensuring resolution within defined Turnaround Time (TAT) and contributing to reduced escalations to higher management.
- Delivered constructive feedback to team members to address service gaps and enhance customer experience.
- Assisted customers in resolving issues promptly and professionally, maintaining high customer satisfaction ratings.
- Efficiently managed multiple customers simultaneously while actively cross-selling relevant products and services.
Team Lead - Credit Card Collections
ICICI Bank
08.2002 - 02.2003
- Preparation, Maintenance and Reporting of daily, weekly and monthly MIS reports -along with daily work.
- Secured payments by following up with customers who disregarded promise to pay.
Education
Master in Business Administration M.B.A. Full Time - Finance And Marketing
Bharathiyar School of Management (BSMED)
CBE, Tamil Nadu 07.2000 - 05.2002
Bachelor of Commerce -
Stella Maris College- University of Madras
Chennai 07.1997 - 05.2000
PG Diploma in Banking and Finance -
Pondicherry University - Loyola College Twinning Program
07.2002 - 05.2003
Skills
Treasury Back Office Operations
Cash Management
KYC - AEOI, FATCA,W8
Bank Guarantees and Direct Debits
MIS and EMIR Reporting
Functional Testing
Client Handling Leadership
Training
Stakeholder management
Teamwork and collaboration
Customer service
Excellent communication
Attention to detail
Accomplishments
- Employee of the Month - April '24
- Multiple Recognitions in Town Hall for 'Accepting Challenge' and 'Delivering beyond'
- Handling London's FXMM confirmations with 0 errors
- Unanimously elected as Process Lead
- Contract extension and salary hike 3 months into the job at RBS
- Increasing the STP in Amex FXMM
- Academic Proficiency award - School Topper 1997
Trainings Attended
- UDEMY Six Sigma Yellow Belt Certification
- Strategic Agility - 'LinkedIn Learning'
Hands On Experience
- IT2
- Finastra
- SWIFT
- WSS
- Misys OPICS
- SSR (Smart Stream Reconciliation & Confirmations)
- GMS
- Reuters
- CLS API
- 1WMP
Timeline
Principal Analyst - Treasury
AB InBev GCC Services India Pvt Ltd
03.2022 - Current
Process Lead
UBS
03.2017 - 03.2018
Operations Analyst FX/MM Ops
RBS
04.2011 - 12.2011
Officer/Assistant Manager- FX/MM Ops
AMEX Bank
07.2004 - 05.2008
Senior Customer Service Officer (Credit Card Services)
Standard Chartered Bank
06.2003 - 07.2004
Team Lead - Credit Card Collections
ICICI Bank
08.2002 - 02.2003
PG Diploma in Banking and Finance -
Pondicherry University - Loyola College Twinning Program
07.2002 - 05.2003
Master in Business Administration M.B.A. Full Time - Finance And Marketing
Bharathiyar School of Management (BSMED)
07.2000 - 05.2002
Bachelor of Commerce -
Stella Maris College- University of Madras
07.1997 - 05.2000