Koushik J

Work History

Attain Solutions

08.2019 - Current

Admin, User Management, Project Management, Asset Management, Billing & Lease Management, Reports.
Responsibilities/Deliverables:.
Creations of Organizational Hierarchies, User Access Management, Security Roles, Generating reports.
Creation and Configuration of Projects, Milestones, Budget, Purchase order, Change order, Invoice and Generating Reports.
Conducting UAT Test across all the modules, functionalities, and workflows.
Configuring the application, Creating Data Templates, Enhancing smooth data flow between each module and the workflow.
Managing Task and Ticket and providing post implementation support and Maintaining issues resolution tracker, Ticket tracker.
Communicated effectively with third-party personnel involved in implementation efforts, coordinating activities to maximize progress.

AmerisourceBergen Drug Corporation, IBM

brook, PA

06.2017 - 07.2019

Environment : Microsoft CRM 2016, C#,Web API, Involved in writing plug-ins and custom workflows.
Created custom ribbon buttons and used rules for various conditions.
Involved in developed the OOB workflows.
Developing the Dash boards and charts.
Involved in creating the users, business unit and teams.
Used in Fetch XML In Java script.
Used SOAP and REST Service in Java script.
Consulting for best possible Solution & support.

Kaiser Permanente, IBM

Pleasanton, CA.

10.2016 - 04.2018

Environment : Dynamics 365,C#,Web API, Web services, SDK 9.0&9.1 Responsibilities/Deliverables:.
Creating plug-ins, Business Rules and OOB workflows and CRM customizations in order to build CRM environment.
Performed Java script validations as per business requirement.
Involved in creating/managing Web API to interact with CRM and perform data operations.
Involved in actions, Business process flows and Business rules.
Writing plug-ins and custom workflow activity.
Developed documentation for the release and client interaction as well.
Conduct client calls to analyze and define the requirements.
Handling Issues/faults raised by application users.
Configured the Organization structure, Teams, User roles and Permission within CRM.
Worked on Role based, and record Based and Field level Security and Security Model Hierarchy.