Project Implementation, Data Loading, Data Staging, Data Mapping, ETL(Kettle), Oracle SQL
Koushik J
Bengaluru,KA
Summary
Experienced Implementation Consultant with over 4.7 years of experience in IT. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Implementation consultant
Attain Solutions
08.2019 - Current
- Admin, User Management, Project Management, Asset Management, Billing & Lease Management, Reports.
- Responsibilities/Deliverables:.
- Creations of Organizational Hierarchies, User Access Management, Security Roles, Generating reports.
- Creation and Configuration of Projects, Milestones, Budget, Purchase order, Change order, Invoice and Generating Reports.
- Conducting UAT Test across all the modules, functionalities, and workflows.
- Configuring the application, Creating Data Templates, Enhancing smooth data flow between each module and the workflow.
- Managing Task and Ticket and providing post implementation support and Maintaining issues resolution tracker, Ticket tracker.
- Communicated effectively with third-party personnel involved in implementation efforts, coordinating activities to maximize progress.
MS CRM consultant
AmerisourceBergen Drug Corporation, IBM
brook, PA
06.2017 - 07.2019
- Environment : Microsoft CRM 2016, C#,Web API, Involved in writing plug-ins and custom workflows.
- Created custom ribbon buttons and used rules for various conditions.
- Involved in developed the OOB workflows.
- Developing the Dash boards and charts.
- Involved in creating the users, business unit and teams.
- Used in Fetch XML In Java script.
- Used SOAP and REST Service in Java script.
- Consulting for best possible Solution & support.
CRM Solution consultant
Kaiser Permanente, IBM
Pleasanton, CA.
10.2016 - 04.2018
- Environment : Dynamics 365,C#,Web API, Web services, SDK 9.0&9.1 Responsibilities/Deliverables:.
- Creating plug-ins, Business Rules and OOB workflows and CRM customizations in order to build CRM environment.
- Performed Java script validations as per business requirement.
- Involved in creating/managing Web API to interact with CRM and perform data operations.
- Involved in actions, Business process flows and Business rules.
- Writing plug-ins and custom workflow activity.
- Developed documentation for the release and client interaction as well.
- Conduct client calls to analyze and define the requirements.
- Handling Issues/faults raised by application users.
- Configured the Organization structure, Teams, User roles and Permission within CRM.
- Worked on Role based, and record Based and Field level Security and Security Model Hierarchy.
Education
Bachelor of Technology - Electronics and Communication Engineering
Skills
Project implementation
Data Mapping
Pentaho
Staging tables
Agile
Testing and maintenance
Software
Market Planning and Site selection
Timeline
Implementation consultant - Attain Solutions
08.2019 - Current
MS CRM consultant - AmerisourceBergen Drug Corporation, IBM
06.2017 - 07.2019
CRM Solution consultant - Kaiser Permanente, IBM
10.2016 - 04.2018
- Bachelor of Technology, Electronics and Communication Engineering