Koushik Pilli

Seeking an entry-level position to begin my career in a high-level professional environment. To secure CRM which helps to connect with clients for troubleshooting. Bulezone for managing of data. Citrix for using for maintaining genesis cloud media and cspro and web-applications. Flexible Technical Support Engineer with 1.6 years of experience helping clients maintain smooth operations. Expertise in different systems and various environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.