Summary
Overview
Work History
Education
Skills
Personal Information
Training
Languages
Certification
Timeline
Generic
Kousie I V

Kousie I V

Bangalore

Summary

Operations Manager with over 20 years of experience, specializing in GIS and project management. Proven ability to lead cross-functional teams, manage complex operations creating vision and strategies and deliver results in dynamic environments. Expertise in quality assurance, data management, and client relations, with strong analytical and problem-solving skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Operations Manager

Skylark Drones
Bengaluru
11.2021 - Current
  • Managed end-to-end operations activities, including project budgeting, vendor management, data acquisition, processing, and delivery. Led Data Acquisition and Data Processing teams, maintaining strict adherence to timelines. Collaborated with clients to address queries and implemented feedback to improve services. Collaborated with the development team to share inputs and feedback on the product.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Performed cost analysis for various projects to determine budget requirements.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.

GIS Specialist

Urban Mapping Cell (UMC) under Karnataka Municipal Data Society (KMDS)
Bengaluru
06.2012 - 10.2017
  • Monitored integration of UGD data into GIS format and conversion of Master Plan to GIS-based format. Prepared Terms of Reference for GIS projects and technical documents. Led a team of 10 in quality control for GIS/CAD projects, ensuring high standards of digital data. -Coordinated between the government bureaucrats and the vendors, bridging the gap between them of the technicalities of the project. Conducted review meetings, provided technical coordination, and resolved project issues.
  • Created workflows for automating repetitive GIS tasks such as data extraction, transformation, loading, and analysis.
  • Assisted in developing training materials and delivering presentations related to GIS topics.
  • Coordinated with stakeholders to ensure accuracy of project deliverables.

GIS Analyst

M/s. Nobel Software Systems Pvt Ltd
Bengaluru
05.2011 - 06.2012
  • Handled data hosting and maintenance in web applications developed by the company. Managed various GIS conversion projects, including inventorying materials, preparing standards, training teams, and maintaining quality. Periodically reported to clients, implemented feedback, and ensured project schedules were maintained.
  • Provided technical support for users of Geographic Information System applications.
  • Monitored quality control procedures for incoming GIS datasets from external sources.

Team Leader

M/s. Secon Private Limited
Bengaluru
04.2004 - 10.2005
  • Worked in various projects of Cadastral and Irrigation Mapping work, which includes preparation of technical standards for Drawing and Mapping; allotting work to the team members; managing and supervising the work of team members; updating the daily progress of work coordinating between the manual QC team and the digitizing team for the achievement of target; time tracking; periodical quality checking and daily updating of client feedback.

Project Leader

M/s. Nobel Software Systems Pvt Ltd
Bengaluru
12.1999 - 08.2003
  • Handled various projects of GIS conversion work which include inventorying source materials, preparing standards and procedures, training, allocating the job to the team, time tracking, maintaining the quality of work, periodic client reporting, updating current project status, client feedback implementation, keeping the project on schedule and tracking Problems and Resolutions (PAR) record.

Education

Bachelor of Technology - Civil Engineering

Pondicherry University
Pondicherry, India

Skills

  • Project Management
  • Operations Monitoring
  • Team Building/Leadership
  • Quality Assurance
  • Process Improvement
  • Vendor Sourcing
  • Planning and Implementation
  • GIS Tools & Technologies
  • Client Relations
  • Data Management
  • Customer Retention

Personal Information

  • Date of Birth: 12/15/77
  • Gender: Female
  • Marital Status: Married

Training

Advanced ARCGIS Training: HTML, CSS, JavaScript, ArcGIS API, ARCGIS Server, etc.

Languages

Tamil
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
kannada
Upper Intermediate (B2)
B2
Malayalam
Beginner
A1

Certification

  • Advanced ARCGIS Training: HTML, CSS, JavaScript, ArcGIS API, ARCGIS Server, etc.

Timeline

Operations Manager

Skylark Drones
11.2021 - Current

GIS Specialist

Urban Mapping Cell (UMC) under Karnataka Municipal Data Society (KMDS)
06.2012 - 10.2017

GIS Analyst

M/s. Nobel Software Systems Pvt Ltd
05.2011 - 06.2012

Team Leader

M/s. Secon Private Limited
04.2004 - 10.2005

Project Leader

M/s. Nobel Software Systems Pvt Ltd
12.1999 - 08.2003

Bachelor of Technology - Civil Engineering

Pondicherry University

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Kousie I V