KOUSIK KARANAM
Area sales manager
Hyderabad
Summary
Experienced with regional sales management, consistently exceeding sales targets and driving market growth. Utilizes strategic planning and team leadership to maximize performance and effectiveness. Track record of building strong client relationships and implementing successful sales strategies.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Area Sales Manager
Labindia Analytical Instruments Pvt Ltd
09.2022 - Current
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Territory Service Manager
Merck
08.2019 - 09.2022
- Responsible for service performance and account management of clients and accounts revenue in a geographical area (Hyderabad)
- Installation and servicing of Water Purification Systems for research and development labs (Pharmaceutical Industries) to meet customer requirements and providing best solutions
- Increased territory sales by 20% and handled complex documentation procedure for installations in pharmaceutical companies
- Achieved Best Employee Award 2020 during COVID-19 period
- Efficiently managed the Territory Service complaints, customer relationships and accordingly reported to the Regional Manager
- Developed good communication and management skills managing clients to plan and achieve annual revenue targets
- Received 100% on customer satisfaction service surveys
Assistant Technical Manager
Anton Paar
04.2015 - 07.2019
- Providing Technical Services to customers in assigned south region
- Installation, Calibration and Servicing of analytical instruments for Pharmaceutical and research institutes
- Handled Polarimeters, Particle Size Analyzers, Density meters, Viscosity Meters, Microwave Digestion systems, Synthesis systems providing excellent customer services
- Developed and established Quantachrome brand of instruments such as Surface Area Analyzers, Pore Size Analyzers in the South India generating more than 50 customers and increasing revenue to the organization
- Trained in Austria, bringing European ideologies to solve problems and ensuring better service quality
- Worked independently to learn our customers operations, understand their business needs and accordingly provide solutions
Senior Service Executive
Advance Scientific Equipments
07.2014 - 02.2015
- Providing Technical Services to customers
- Installation, Calibration and Servicing of analytical instruments such as Spectro XRF & Particle Size Analyzers for Cement and Petroleum Industries
- Generating Service Revenue by following-up on AMC, Spares Sales, Promoting instrument upgrades for customer applications
Service Engineer
Labindia Analytical
06.2012 - 07.2014
- Providing Technical Services to customers
- Installation, Calibration and Servicing of analytical instruments such as Elvatech XRF, Microwave Digestions systems (CEM) and indigenous products of Labindia for Pharmaceutical Industries
- Coordinated with a team of 5 service engineers within the state increasing customer response time
- Supported customers and products after sales
Service Engineer
Volga Instruments
01.2011 - 06.2012
- Installation, Calibration and Servicing of analytical instruments such as Oxford XRF & Particle Size Analyzers for Cement and Petroleum Industries
- Generating Service Revenue by following-up on AMC, Spares Sales and customer satisfaction
Education
Bachelor in Technology - Electronics and Communications
Jawaharlal Nehru Technological University
04.2010
Skills
- Problem Solving Skills
- Organizational Skills
- Team Player
- Time Management
- MS Office
- CRM
Timeline
Area Sales Manager
Labindia Analytical Instruments Pvt Ltd
09.2022 - Current
Territory Service Manager
Merck
08.2019 - 09.2022
Assistant Technical Manager
Anton Paar
04.2015 - 07.2019
Senior Service Executive
Advance Scientific Equipments
07.2014 - 02.2015
Service Engineer
Labindia Analytical
06.2012 - 07.2014
Service Engineer
Volga Instruments
01.2011 - 06.2012
Bachelor in Technology - Electronics and Communications
Jawaharlal Nehru Technological University
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