Koustav Kundu
Product Manager
Mumbai
Summary
Product management professional with track record of driving successful product initiatives and optimizing product performance. Adept at collaborating with cross-functional teams and focusing on achieving impactful results. Known for adaptability and reliability in dynamic environments, with skills in stakeholder management, strategic planning, and project management.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Product Manager (Business Loans Group)
ICICI BANK LTD
06.2022 - Current
- Handling the renewal of business loans for the Business Banking Group – Business Loans Group.
- Handled the follow-ups with business teams on a granular level to understand the issues faced during making customers understand the importance of timely renewal.
- Training is given to business teams for better handling of transactions-based renewals.
- Making a waterfall to identify cases of the BLG portfolio.
- Worked with the DSAG and policy team to automate the process of making the waterfall and the input files required for its preparation, and also performed UAT on the sample files.
- Handled the Smart Top-Up project to convert unsecured top-up loans into secured, enhanced top-ups.
- Worked on Saral Vridhi to raise its awareness among the business team, Unified Lending Platform (ULP), and Policy team to understand and integrate the pre-approved enhancement facility for secured BLG customers on the digital platform.
- Handling escalations from business teams for anything related to the BLG product.
- Coordinated project planning and execution with team members and team leads.
Finance Intern (Financial Analyst)
Tradeify India Pvt. Ltd.
04.2021 - 06.2021
- Supported the organization in preparing the financial models for the accounting statements like Profit and Loss statement & Balance sheet.
- Worked for the Accounts receivables department and managed the invoices for the debit and credit transactions for the retailers.
Associate (Retail Banking and Custody operations)
Tata Consultancy Services
06.2016 - 02.2019
- Performing Customer due diligence while processing requests like Payments, Transfer of funds, etc.
- Performing activities like blocking of debit cards, sending financial statements, deactivate phone banking, etc.
- Process of transferring and compensating of Balance from the account while closing accounts.
- Handling the accounts of customers and firms accordingly and activating the banking products as per their requirement.
- Provided training to new colleagues on the Engage One application.
- Handling email queries from the client. Preparing Daily, Weekly, and Monthly MIS, updating Dashboard and recordings.
- Performing calibration for maker and checker and reporting it.
Education
MBA - Finance Major
Symbiosis Institute of Management Studies
Pune05.2022
BBA - Finance Major
Prestige Institute of Management
Gwalior05.2016
Skills
Product lifecycle management
Product development
Teamwork and collaboration
Interpersonal communication
Stakeholder management
Requirements building
Project planning
Progress monitoring
Product vision and strategy
Certification
Bloomberg Market Concepts
Timeline
Product Manager (Business Loans Group)
ICICI BANK LTD
06.2022 - Current
Bloomberg Market Concepts
10-2021
Finance Intern (Financial Analyst)
Tradeify India Pvt. Ltd.
04.2021 - 06.2021
Associate (Retail Banking and Custody operations)
Tata Consultancy Services
06.2016 - 02.2019
BBA - Finance Major
Prestige Institute of Management
MBA - Finance Major
Symbiosis Institute of Management Studies