Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Projects
Hobbies and Interests
Timeline
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Koyna Chaudhery

Koyna Chaudhery

Nagpur

Summary

Dynamic Service Desk Analyst with a proven track record at HCLTech, effectively resolving IT issues for Barclays and minimizing productivity loss. Exhibits strong communication and problem-solving skills in fast-paced environments, alongside demonstrated leadership and adaptability. Proficient in content writing, enhancing team efficiency while embodying essential hard and soft skills. Aiming to leverage expertise to drive operational success in future IT support roles.

Overview

1
1
year of professional experience

Work History

Service Desk Analyst

HCLTech
Nagpur
01.2024 - Current
  • Analyzed and resolved IT problems to achieve complete resolution for Barclays user's with minimal productivity loss.

Education

Bachelor Of Commerce -

City Premier College
Nagpur, Maharashtra
01.2023

Higher Secondary - Science

Dr. Babasaheb Ambedkar College
Nagpur, Maharashtra
01.2020

Secondary -

Tip Top Convent
Nagpur, Maharashtra
01.2018

Skills

  • Communication Skills
  • Problem Solving Skills
  • Management Skills
  • Team Work
  • Fast Learner
  • Time Management
  • Leadership Skills
  • Organizational skills
  • Adaptability
  • Content Writing
  • Anchoring

Accomplishments

  • Recognition for Outstanding Performance from Barclays
  • Certificate of Appreciation, City Premier College, 2021 - 2022: Honored for achievements in the Fashion Walk (Vogue) competition and involvement in the Folk Fiesta competition
  • Certificate of Merit, All India Dancers Association (AIDA), 2019 - Recognized for excellence in Folk Group Dance and Solo Dance at the All India Competition of Music & Dance organized by AIDA in association with Nrithyathi Kalashetram

Projects

Event Management, 2020 - 2023, Organized Dance Workshops, Managed Workshops, Wedding Project Management, Wedding Dance Choreographies, Have Anchored Events.

Hobbies and Interests

  • Dancing, Diverse Styles and Techniques
  • Travelling

Timeline

Service Desk Analyst

HCLTech
01.2024 - Current

Bachelor Of Commerce -

City Premier College

Higher Secondary - Science

Dr. Babasaheb Ambedkar College

Secondary -

Tip Top Convent
Koyna Chaudhery