KANIKA PHOHA
Mumbai
Summary
Seasoned Senior Technology Manager with a background in leading cross-functional teams to deliver innovative technology solutions. Strengths include strategic planning, project management, and team leadership, as well as strong knowledge of various software development methodologies. Have consistently demonstrated the ability to drive efficiency and improve processes while fostering a culture of continuous improvement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Technology Manager
General Mills
Mumbai
04.2024 - Current
- Co-led Global Microsoft Platform team, ensuring stability and maintenance of all Microsoft applications.
- Managed vendor negotiations and license management, driving platform strategy and Enterprise Agreement renewals.
- Oversaw day-to-day operations of over 30 technologists in India, focusing on production support and technology innovation.
Technology Program Manager / Vice President
JPMorgan Chase India
Mumbai
12.2018 - 03.2024
- Spearheaded global Toil Reduction program, automating processes to save over 6,000 manual hours within two years.
- Managed Application Modernization program, ensuring timely migration of over 400 applications to Cloud technologies.
- Directed global Resiliency workstream, achieving Technology Resiliency Compliance for over 400 applications and resolving audit findings.
- Led global Configuration Blueprint team, delivering blueprints and automation that saved over 2,000 hours and introduced repave capabilities.
- Oversaw a team of 8 senior technologists and program managers across India, UK, and US to drive strategic initiatives.
Program Manager | Vice President
JPMorgan India
Mumbai
08.2016 - 12.2018
- Oversaw Transition Management Team of 4 program managers, ensuring governance for Inter-Affiliate Services and achieving satisfactory internal audit ratings for two consecutive years.
- Led Application Development team of 12 developers, creating user tools with VBA and ETL, reducing backlog by 90% and automating over 5,000 manual hours.
Infrastructure Project Manager | Associate
JPMorgan India
Mumbai
02.2012 - 07.2016
- Managed three infrastructure upgrade projects for Database, Windows, and Shared Java Cloud, achieving timely and budget-compliant execution with minimal business disruption.
- Led Risk-Initiated projects to secure and rescind privileged access for over 60 critical applications, enhancing compliance and receiving satisfactory internal audit ratings.
Release Manager | Associate
JPMorgan India
Mumbai
01.2011 - 02.2012
- Executed technology implementation for Data Warehouse, reducing product backlog by 60% and post-implementation defects by 80%.
- Collaborated with multiple business units to prioritize tasks and align schedules.
- Managed financials and Agile release sprints to ensure timely project delivery.
Business Analyst | Associate
JPMorgan India
Mumbai
07.2008 - 01.2011
- Acted as Technology Business Analyst for Global Data Warehouse managing firm-wide HR data.
- Collaborated with HR teams and payroll vendors across Germany, Japan, and UK to implement HR data interfaces.
- Reduced manual effort by 20% through effective interface implementations.
- Minimized manual errors in HR processes by optimizing data integration methods.
Systems Analyst
Sonata Software Ltd
Bengaluru
05.2007 - 07.2008
- Defined client requirements and created System Requirements Specifications and Scope documents.
- Developed Wireframes to illustrate product functionalities and user interactions.
- Delivered presentations on Sonata's in-house product solutions to sales teams and prospective clients.
Education
MBA - Information Technology
Symbiosis International University
Pune, India04.2007
Bachelors of Science - Mathematics
Mumbai University
Mumbai, India04.2003
Skills
- Program lifecycle management
- Technology infrastructure upgrades
- Vendor and project management
- Budgeting and cost control
- Team building and leadership
- System migrations and modernization
- Platform strategy and compliance
- Effective communication skills
- Performance optimization strategies
- Change management techniques
Certification
- Project Management Professional (PMP)
- Certified Open Water Deep Sea Diver (PADI)
Timeline
Senior Technology Manager
General Mills
04.2024 - Current
Technology Program Manager / Vice President
JPMorgan Chase India
12.2018 - 03.2024
Program Manager | Vice President
JPMorgan India
08.2016 - 12.2018
Infrastructure Project Manager | Associate
JPMorgan India
02.2012 - 07.2016
Release Manager | Associate
JPMorgan India
01.2011 - 02.2012
Business Analyst | Associate
JPMorgan India
07.2008 - 01.2011
Systems Analyst
Sonata Software Ltd
05.2007 - 07.2008
MBA - Information Technology
Symbiosis International University
Bachelors of Science - Mathematics
Mumbai University