Amazon Development Centre India Pvt. Ltd., Hyderabad, Telangana, India, Lead Support Engineer, World Wide Returns and Recommerce, Managing stakeholders with responsibility to maintain customer relationship, project delivery, service improvement, managing people, service quality., Leading cloud migration initiatives and transitioning on-premises IT infrastructure to the cloud., Managing infrastructure and applications, overseeing annual budgets, and delivering detailed cost estimates for business, regional infrastructure, and application projects., End-to-end project planning and implementation from scope management, to activity sequencing, effort & cost estimation, risk analysis to quality management., Launching New Ship-Methods and Payment Methods for Global Payment systems to the end-to-end testing of new systems and services within scope., Coordinating with internal & external Stakeholders for running successful operations; implementing procedures and service standards for operational excellence., 2011-01-01, 2012-12-31, 2012-01-01, 2023-10-01, 2009-01-01, 2011-12-31