Krish Nagpal
Bangalore
Summary
Jewellery retail professional with four years of progressive experience at Tanishq, Bangalore, across store administration and floor management. Experienced in sales operations, revenue performance, CRM, customer relationship management and team leadership. Contributed to FY 2025–26 business closure of ?177.87 crore and led a 30-member team towards daily sales objectives. Recognised among the Top 10 Floor Managers and identified as the youngest Floor Manager in the South Region. Seeking to contribute to regional business growth as an Area Business Manager.
To take on an Area Business Manager role in jewellery retail and apply hands-on experience in store operations, sales performance, people leadership and customer management to strengthen regional business outcomes.
Overview
4
4
years of professional experience
Work History
FLOOR MANAGER
TANISHQ
Bangalore
12.2022 - Current
- Lead and channelize a team of 30 members to deliver daily sales targets and business objectives.
- Monitor sales performance, team productivity, customer engagement and floor operations.
- Monitored sales performance, team productivity, customer engagement, and floor operations to ensure alignment with business goals.
- Coordinated sales execution, customer relationship management, and service delivery to enhance store performance.
- Tracked business performance and identified opportunities to boost sales conversion and elevate customer experience.
- Recognised as the youngest Floor Manager in the South Region.
- Contributed to closing FY 2025–26 with business turnover of ₹177.87 crore.
ADMINISTRATION EXECUTIVE
TANISHQ
Bangalore
12.2022 - 03.2024
- Managed administration tasks for GHRJ project and tracked performance metrics.
- Coordinated CRM activities, maintained accurate customer records and managed data effectively.
- Maintained operational records and supported smooth store administration.
- Handled cashier operations and supported accurate day-to-day transaction processing.
- Played key role in store achieving Top Five recognition among boutiques in South Zone collection.
Education
MBA - Finance & Marketing (Semesters I & II)
JAIN University
BBA -
Mysore State [confirm university]
Class XII -
Karnataka State Board
Class X -
CBSE Board
Skills
- Retail Business Operations Sales & Revenue Management Team Leadership Target Achievement Jewellery Retail Customer Relationship Management Store Administration Sales Performance Monitoring Customer Experience
- Advanced Microsoft Excel Power BI Tanishq CRM Data Management & Reporting
- Store operations
- Sales analytics
- CRM systems
- Cash handling
- Team coordination
- Inventory control
- Problem solving
- Decision making
- Conflict resolution
- Inventory management
- Store maintenance
- Sales training
- Scheduling and planning
- Product promotion
- Resource allocation
- Onboarding and orientation
- Multitasking Abilities
- Teamwork and collaboration
- Revenue forecasting
- Business intelligence
Personal Information
- Title: FLOOR MANAGER | JEWELLERY RETAIL
- Date of Birth: 2026-04-23
LANGUAGES
Kannada | English | Hindi | Sindhi
DECLARATION
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. Place: Bangalore Date: _________ KN Signature
Timeline
FLOOR MANAGER
TANISHQ
12.2022 - Current
ADMINISTRATION EXECUTIVE
TANISHQ
12.2022 - 03.2024
MBA - Finance & Marketing (Semesters I & II)
JAIN University
BBA -
Mysore State [confirm university]
Class XII -
Karnataka State Board
Class X -
CBSE Board