Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Timeline
Generic

Krishan Kumar

New Delhi

Summary

Accomplished and excelled in security protocol development and team management project management, enhancing customer experience and compliance, demonstrating empathy and effective communication. Skilled in Microsoft Office, significantly improved safety and operational efficiency—dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organisational goals. A results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Trainer/Consultant

Bright-life Care Pvt. Ltd.- (Health-kart)
Gurugram
04.2015 - 09.2024
  • Extensive experience since 2015 in diverse projects encompassing Brand management, Product management, Administration, Security, and operations management.
  • Proactively managed security operations, ensuring the safety of various events and parties.
  • Proficient in customer relationship management, adept at identifying needs, negotiating solutions, and communicating effectively.
  • Provided constructive feedback on employee performance during training sessions.
  • Regular visits to the manufacturing factory and warehouse for audit, security, and safety.
  • Created Excel documents to analyze metrics data and optimize resource allocation.
  • Conducted team audits to enhance the customer experience.

Security & Safety Team Lead

Godara Transport
Dwarka New Delhi
01.2014 - 02.2015
  • Develop and maintain emergency response plans and procedures tailored to the specific needs of transportation operations, conducting regular drills and exercises to test preparedness, and identify areas for improvement.
  • Spearheaded developing and implementing comprehensive security protocols for transportation operations, ensuring compliance with industry standards and regulations.
  • Evaluated current processes and procedures ensuring they comply with relevant legislation and industry standards.

Health Club Manager

Enigma Club
01.2011 - 12.2013
  • Managed various tasks at the club, including membership acquisition, processing payments, and training.
  • Implemented and upheld government policies on fire safety and security.
  • Assisted in implementing a new computer system to enhance the stability of the check-in/out security process.
  • Resolved customer complaints regarding worker performance or services rendered.
  • Understood operations of each service area, helped during busy times and stayed current with work processes.

Education

Graduate -

Delhi University

Senior Secondary Examination -

CBSE Board

Skills

  • Team management
  • Conflict resolution
  • Security and Investigations
  • Compliance
  • Protections and management
  • Security protocol development
  • Audit management
  • Project management

Certification

  • Certified Ethics in Law Enforcement
  • Certified Health and Safety - Fire Safety Training and Planning
  • Certified Professional Security Officer
  • Certified Chief Security Officer Executive Certification
  • Certificate in Fire Safety for Industrial Hygienist & Safety Professionals
  • Certified ISO 14001:2015 - Environmental Management Systems (EMS)
  • Certified Compliance Management: Effective Compliance Program

Accomplishments

  • NCC A Grade Certificate holder, demonstrating leadership, discipline, and teamwork skills gained through rigorous training and successful completion of challenging exercises and missions.
  • Achieved five-time recognition as Rock-star of the Quarter at Health-kart.com for exceptional performance and contributions to the team.

Personal Information

Marital Status: Married

Timeline

Senior Trainer/Consultant

Bright-life Care Pvt. Ltd.- (Health-kart)
04.2015 - 09.2024

Security & Safety Team Lead

Godara Transport
01.2014 - 02.2015

Health Club Manager

Enigma Club
01.2011 - 12.2013
  • Certified Ethics in Law Enforcement
  • Certified Health and Safety - Fire Safety Training and Planning
  • Certified Professional Security Officer
  • Certified Chief Security Officer Executive Certification
  • Certificate in Fire Safety for Industrial Hygienist & Safety Professionals
  • Certified ISO 14001:2015 - Environmental Management Systems (EMS)
  • Certified Compliance Management: Effective Compliance Program

Graduate -

Delhi University

Senior Secondary Examination -

CBSE Board
Krishan Kumar