Krishna Dasgupta
Kolkata
Summary
Experienced e-commerce manager with a proven track record in managing and optimizing online marketplaces, website planning, and inventory management. Demonstrated expertise in overseeing teams, logistics, and customer support across various industries including IT peripherals, spices, writing instruments, bags, and apparel. Notable achievements include achieving Gold Seller status on Flipkart and Premium Seller on Amazon within nine months. Proficient in MS Office, Shopify, PHP, WordPress, and Unicommerce.
Career goal: to leverage extensive e-commerce experience to drive growth and innovation in a dynamic organization.
Overview
2025
2025
years of professional experience
Work History
Graphic Designer & Content Writer (Internship)
Pacific Entertainment
- Company Overview: It's an event management company that mainly focuses on sports and fashion events
- Worked as Graphic Designer & Content Writer for 9 months as an interns
- It's an event management company that mainly focuses on sports and fashion events
E-commerce Manager
Frontech Private Limited
09.2023 - Current
- Company Overview: It's a company based on selling IT Peripherals and Components
- Onboarding to different marketplaces
- Looking and planning for the website, such as making a calendar for running offers, approving banner designs, and enhancing customer browsing experience through the website.
- Planning for inventory for FBF, Vendor Central, Seller Flex & Shopify
- Managing Returns and claims
- Directed daily task distribution and monitored team updates at the day’s end
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Analyzed sales trends, identifying growth opportunities and proactively addressing underperforming categories or products.
- Supervised a team of e-commerce specialists, providing guidance and performance feedback to foster professional development.
E-commerce Manager
JK Masale
01.2023 - 09.2023
- Company Overview: It's a spices manufacturing company that provides all types of spices
- Registering brand on different marketplaces
- Product listings, A+ content, Listing optimization on different portals
- Inventory Management through Uniware
- Making marketing and pricing strategies for websites and marketplaces
- Managing the team of designers, packaging, customer support, accounts team, and other marketing partners
- Keeping a keen eye on customer's queries
- Managing end to end E-commerce operations
- It's a spices manufacturing company that provides all types of spices
E-commerce Executive
Win Pens Pvt. Ltd.
07.2021 - 01.2023
- Company Overview: It's a pen manufacturing company that provides all types of writing instruments
- Registering brand on different marketplaces- Amazon, Flipkart, Meesho & GEM
- Product listing, A+ Content, Listing optimization, Keyword optimization on different portals
- Boosting Sales growth through running promotions and campaigns
- Stock management, inventory updates & order processing
- Making competitive pricing strategies
- Making weekly, andmonthly sales reports & payment reconciliation
- Achieved Gold Seller in Flipkart & Premium Seller in Amazon within 9 months
- It's a pen manufacturing company that provides all types of writing instruments
E-commerce Executive
S.R. Overseas
02.2019 - 06.2021
- Company Overview: It's a bag manufacturing company that provides all types of bags
- Registering brand on different market places
- Product listing & A+ content on different market places likes Amazon, Flipkart, GEM, Udaan, Meesho, Ajio Business, and Healthmug
- Listing products on the company's website in Word Press woo commerce
- Enhancing the sell growth on both B2c and B2B market places
- Stock management and inventory updates
- Daily communicate with the 3PL digital team
- Running promotions on daily basis and also doing campaigns and ads
- Looking and applying for various Government tenders
- It's a bag manufacturing company that provides all types of bags
E-commerce Executive
Oboutique
10.2017 - 11.2018
- Company Overview: It's an online shopping portal where all types of apparels are available
- (www.oboutique.net)
- Working on Shopify
- Managing the drop shipping program
- Doing listing for the portal
- Managing website growth through 3rd party digital marketing team
- Inventory check and stock updates and dealing with customer queries and solving them
- Driving seller partners traffic for the website
- It's an online shopping portal where all types of apparels are available
- (www.oboutique.net)
Administrative Assistant
AI-Mishaal
10.2016 - 09.2017
- Company Overview: It's a garment manufacturing company specially manufactures women clothing in Kuwait
- Dealing with customer queries and solving them
- Managing material stocks
- Distributing the work among the team on a timely basis for a smooth work flow
- Managing the production team
- It's a garment manufacturing company specially manufactures women clothing in Kuwait
Education
Class XII -
Indian School Certificate
Class X -
Indian Certificate of Secondary Education
Bachelor of Science - Mass Communication Advertising & Journalism
ISB&M (International School of Business & Media)
Skills
- MS Office (Word, Excel, Powerpoint)
- Shopify
- PHP
- WordPress
- Online Marketplaces (for in &com)
- Unicommerce
- Marketing Analytics
- Adept in online B2B trading
- Management expertise
- Outstanding communicator
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Bengali
Advanced (C1)
Timeline
E-commerce Manager
Frontech Private Limited
09.2023 - Current
E-commerce Manager
JK Masale
01.2023 - 09.2023
E-commerce Executive
Win Pens Pvt. Ltd.
07.2021 - 01.2023
E-commerce Executive
S.R. Overseas
02.2019 - 06.2021
E-commerce Executive
Oboutique
10.2017 - 11.2018
Administrative Assistant
AI-Mishaal
10.2016 - 09.2017
Class X -
Indian Certificate of Secondary Education
Graphic Designer & Content Writer (Internship)
Pacific Entertainment
Class XII -
Indian School Certificate
Bachelor of Science - Mass Communication Advertising & Journalism
ISB&M (International School of Business & Media)
Similar Profiles
Ernest DellaversonErnest Dellaverson
Regional General Manager at Peninsula Pacific EntertainmentRegional General Manager at Peninsula Pacific Entertainment
JOHNNY BRAVOJOHNNY BRAVO
Repair Technician/Shipping and Receiving Clerk at Pacific Coast EntertainmentRepair Technician/Shipping and Receiving Clerk at Pacific Coast Entertainment
Calvin ReedCalvin Reed
Truck Driver Class A at Pacific Coast Entertainment (PCE)Truck Driver Class A at Pacific Coast Entertainment (PCE)
ARKA BANERJEEARKA BANERJEE
Senior Preservation Assistant at Headquarters, Botanical Survey of IndiaSenior Preservation Assistant at Headquarters, Botanical Survey of India
SHUBHASISH ROYCHOWDHURYSHUBHASISH ROYCHOWDHURY
Transformation Excellence Manager at AccentureTransformation Excellence Manager at Accenture