Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline

Krishna Ganala

Senior Cloud Network & Security Engineer
Hyderabad

Summary

Dedicated Cloud Engineer with 5 years of experience at Accenture, specializing in Azure Cloud, F5 Networks BIG-IP Configuration Utility, AKAMAI, Barracuda, RSA Security Console, McAfee, and Microsoft Defender. Known for taking ownership of tasks and receiving praise from supervisors for quick learning and enhanced support delivery. Demonstrates self-motivation and passion for the role.

Overview

6
6
years of professional experience
3
3
Certifications

Work History

Application Development Senior Analyst

Accenture Pvt. Ltd
01.2020 - Current
  • Deployed Microsoft Azure infrastructure, including creation of Virtual Networks, Subnets, and Virtual Machines, ensuring robust network architecture.
  • Implemented Network Security Groups (NSGs) and configured 50+ NSG rules, enhancing network security and compliance.
  • Established VNET Peering across 5+ Virtual Networks, optimizing inter-network communication and data flow.
  • Set up Traffic Manager Profiles for 2 Data Centers, achieving efficient load distribution and high availability.
  • Configured Site-to-Site VPN between on-premises networks and Azure Virtual Networks, facilitating secure hybrid cloud connectivity.
  • Managed Public IPs in Azure, associating 20+ IPs with respective Private IPs to enable external communication.
  • Implemented DDOS protection on Virtual Networks, safeguarding against potential security threats.
  • Configured Azure DNS zones for 10+ environment domains, ensuring reliable domain resolution within Azure.
  • Automated infrastructure tasks using PowerShell scripts, reducing manual effort by 20%.
  • Created AKAMAI properties and added 30+ domains, validating configurations for seamless content delivery.
  • Established F5 profiles and set up Load Balancers for applications, enhancing performance and availability.
  • Conducted SSL certificate installations on DEV/STAGE/TEST/PROD environment servers, F5, and AKAMAI platforms.
  • Managed incident and problem tickets, achieving a 95% closure rate within SLA timelines.
  • Upgraded RSA and led site launch activities for various Line Of Business applications, ensuring smooth transitions.
  • Handled server-related alerts and performed proactive maintenance tasks, reducing downtime by 20%.
  • Executed Sprint Production Deployments and managed DNS and redirect change requests for seamless application updates.
  • Produced Troubleshooting documentation and resolved critical or higher issues, improving system stability and efficiency.
  • Led Environment Upgrade activities and resolved migration-related challenges, ensuring minimal disruption.
  • Conducted monthly Disaster Recovery and Cleanup activities, ensuring data integrity and system reliability.
  • Managed RSA Token tool for authentication, supporting secure access management for 200+ users.
  • Generated Network Trend Analysis and RSA inventory reports on a monthly basis, providing insights for strategic planning.
  • Developed Checklists and Standard Operating Procedures for all activities, ensuring consistency and compliance.
  • Installed McAfee security solutions and implemented Microsoft Defender recommendations, enhancing overall security posture.
  • Created best practice documentation for development processes, promoting efficient software development practices.
  • Collaborated effectively with cross-functional teams, contributing to high-quality software solutions and achieving client satisfaction.

App Development Associate

Accenture Pvt. Ltd
02.2019 - 01.2020
  • Executed manual test cases to ensure functionality and detect defects, achieving a defect identification rate of 95%.
  • Adapted to flexible hours to accommodate seasonal and business demands, maintaining high productivity and team efficiency.
  • Enhanced customer satisfaction by providing proactive assistance, resulting in a 20% increase in customer feedback ratings.
  • Conducted comprehensive regression testing, validating software changes and updates with a 98% success rate in identifying regression issues.
  • Collaborated effectively with cross-functional teams, including developers, product managers, and business analysts, ensuring seamless communication and project alignment.
  • Developed server monitors, website monitors, web page speed monitors, and dashboards, improving system reliability and performance monitoring efficiency.
  • Implemented alerting mechanisms based on monitor thresholds, reducing incident response time by 30%.
  • Generated utilization and response time reports in response to user requests, enhancing transparency and decision-making processes.
  • Prioritized alert notifications, initiating bridge calls promptly with shift leads and team members, ensuring swift incident resolution and minimizing downtime.

Education

Bachelor of Technology -

JNTUK (PSCMR)

Intermediate -

Narayana Educational Institutions

Secondary School Certificate -

Sri Gowtham High School

Skills

Akamai CDN, Akamai Origin Service, Akamai Web & Data Center Security, Akamai Global Traffic Management

Certification

• Azure Fundamentals.

Accomplishments

• Received the Sparkling Star Award for my significant contribution to the important Sitecore 10.3 upgrade in our project.

• Received the Star of the Month Award for my critical support in migrating VPN configurations from Basic to Standard SKU, ensuring continuity in Azure connections to the on-premises cloud.

• Received the Big Star of the Month Award for my key contributions to automation, prompt issue resolution, and site outage prevention.

Timeline

Application Development Senior Analyst - Accenture Pvt. Ltd
01.2020 - Current
App Development Associate - Accenture Pvt. Ltd
02.2019 - 01.2020
JNTUK (PSCMR) - Bachelor of Technology,
Narayana Educational Institutions - Intermediate,
Sri Gowtham High School - Secondary School Certificate,

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Krishna GanalaSenior Cloud Network & Security Engineer