Krishna Kumar S
Sr.Relationship Manager
Coimbatore
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Sr.Relationship Manager
SPINNY
Coimbatore
04.2022 - Current
- Team handling and Team building.
- Worked flexible hours across night, weekend and holiday shifts.
- Full-stack car buying platform. Our goal is for the country to trust our method, believe in and enjoy our cars.
- Oversee the daily sales operations of sales representives that are assigned to a particular geographical area
- Inside sales-Analyze the customer needs and pitch the products and prefer to give immediate delivery.
- Inventory Managements -Arranging the products in cost wise which gives customer can view easily in hub
- Cold calling to customers.
- Daily meetings connects to know performance monitoring for every one.
Sales Analyst
SPINNY
New Delhi
12.2021 - 03.2023
- Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior level
- Monitoring sales performance, forecasting demand and revenue, and providing actionable insights to the sales team for upcoming sales meetings.
- Negotiated prices, terms of sales and service agreements.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Contributed to event marketing, sales and brand promotion.
- Informed customers of promotions to increase sales productivity and volume.
- Maintained current knowledge of evolving changes in marketplace.
- Built diverse and consistent sales portfolio.
- CRM Software enable businesses to store and manage all their customers' data. That data can be mined for insights, used to automate marketing and sales processes, forecast future sales.
Sr.Relationship Manager
MARUTI SUZUKI NEXA (ABT LIMITED)
Coimbatore
07.2019 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Lead a team of 10 RM's and provide guidance and direction to ensure high performance. Maintaining sale inventory.
- Identify sales opportunities and convert leads into sales. Tracking team members performances.
- Communicate effectively with customers, team members, and other departments. Analyze problems and develop effective solutions.
- Provide after-sales support to customers, coordinating with the service team to resolve technical issues.
- Monitor customer satisfaction and implement corrective actions as needed.
- Gained extensive knowledge in data entry, analysis and reporting.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
Relationship Manager
MARUTI SUZUKI NEXA (ABT LIMITED)
coimbatore
07.2018 - 07.2019
- Worked with Team and each departments to facilitate communication and deliver personalized solutions to customers.
- Developed loyalty programs to reward and maintain customer retention.
- Monitored customer feedback and generated reports to identify areas of improvement.
- Develop and maintain strong relationships with customer.
- Participated in industry events and trade shows to promote products and services.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Provide after sales support and monitor customer satisfaction.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Education
Bachelor of Engineering Technology - ECE
P.A College of Engineering And Technology
Pollachi 07.2013 - 07.2017
MBA - HRM
Bharathiar University
Coimbatore 01.2019 - 11.2020
Skills
Product Knowledge
undefinedCertification
Nexa Certified Man power
Timeline
Sr.Relationship Manager
SPINNY
04.2022 - Current
Sales Analyst
SPINNY
12.2021 - 03.2023
Sr.Relationship Manager
MARUTI SUZUKI NEXA (ABT LIMITED)
07.2019 - 12.2021
Nexa Certified Man power
03-2019
MBA - HRM
Bharathiar University
01.2019 - 11.2020
Relationship Manager
MARUTI SUZUKI NEXA (ABT LIMITED)
07.2018 - 07.2019
Bachelor of Engineering Technology - ECE
P.A College of Engineering And Technology
07.2013 - 07.2017
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