Summary
Overview
Work History
Education
Skills
Language
Hobbies
Timeline
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Krishna Narrvatte

Krishna Narrvatte

Hyderabad

Summary

Intend to build a career with leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in a challenging and creative environment.

Overview

8
8
years of professional experience

Work History

SENIOR PROCESS EXECUTIVE(AZURE CLOUD INCENTIVE PROCESS)

Cognizant
Hyderabad
10.2022 - Current
  • As a Senior Process Executive working on the Microsoft Mirriaon Project, my role involved specific responsibilities tailored to the project's objectives and service level agreements (SLAs) provided by Microsoft.
  • Managed client interactions and deal updates.
  • Upheld communication for client satisfaction.
  • Ensured compliance with Microsoft standards.
  • Aligned approvals with Microsoft's ethics.

SENIOR PROCESS EXECUTIVE (DIGITAL MARKETING)

Cognizant
Hyderabad
01.2020 - 10.2022
  • As a Senior Process Executive focused on creating ads for web pages provided by clients
  • Crafted targeted web ads
  • Mastered client business offerings
  • Excelled in concise ad creation
  • Designed effective text/image ads.

ESCALATION HANDLER

TCS
Hyderabad
01.2019 - 01.2020
  • Resolved customer escalations
  • Delivered optimal solutions
  • Achieved high resolution rate
  • Informed clients on open cases.

ASSOCIATE (BPO)

ICICI Bank
Hyderabad
06.2017 - 10.2018
  • Handled 60+ daily loan queries
  • 1 year of prompt email support
  • Met SLAs with high efficiency
  • Earned stellar customer feedback.

Education

BACHELOR OF SCIENCE -

Vijetha Degree College
Hyderabad, Telangana
01.2017

BOARD OF INTERMEDIATE -

Sri Chaitanya Junior College
Hyderabad, Telangana
01.2013

BOARD OF SECONDARY EDUCATION -

Brilliant High School
Hyderabad, Telangana
01.2011

Skills

  • Microsoft Word
  • Problem solving
  • Time management
  • Team collaboration
  • Advance Excel
  • PowerPoint
  • Python
  • Pandas
  • SQL

Language

  • Marati
  • English
  • Hindi
  • Telugu

Hobbies

  • Playing volleyball
  • Reading books
  • Cooking

Timeline

SENIOR PROCESS EXECUTIVE(AZURE CLOUD INCENTIVE PROCESS)

Cognizant
10.2022 - Current

SENIOR PROCESS EXECUTIVE (DIGITAL MARKETING)

Cognizant
01.2020 - 10.2022

ESCALATION HANDLER

TCS
01.2019 - 01.2020

ASSOCIATE (BPO)

ICICI Bank
06.2017 - 10.2018

BACHELOR OF SCIENCE -

Vijetha Degree College

BOARD OF INTERMEDIATE -

Sri Chaitanya Junior College

BOARD OF SECONDARY EDUCATION -

Brilliant High School

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Krishna Narrvatte