Krishna Prasad Ch
Slough,UK
Summary
Technical Delivery Lead and Test Management Leader with over 20 years of expertise in Software Testing, Quality Engineering, Automation, and Large-Scale Transformation Programs across various sectors including Telecom, OSS/BSS, 5G/5GSA, eSIM, Insurance, E-Commerce, Healthcare, and ERP systems.
Overview
21
21
years of professional experience
6020
6020
years of post-secondary education
1
1
Certification
Work history
Technical Delivery Lead
Cognizant UK
Slough, UK
07.2023 - 01.2026
- Delivered technical projects end-to-end, ensuring on-time and budget-compliant outcomes.
- Translated business requirements into effective technical delivery plans.
- Tracked milestones, dependencies, risks, and key delivery metrics for project success.
- Oversaw CCS Replacement project facilitating migration for over 28 million subscribers.
- Led AO2 Teresa programme for seamless e-SIM activation and OneClick migration.
- Ensured strict adherence to Agile, Scrum, and SAFe methodologies.
- Led comprehensive QA delivery for large telecom transformation programmes.
- Owned test strategy, estimation, resource planning, and release readiness processes.
- Drove automation and CI/CD quality controls alongside non-functional testing initiatives.
- Managed cross-vendor QA teams and engaged senior client stakeholders.
Quality & Performance Manager
NTT DATA
01.2010 - 06.2023
- Directed QA for OSS/BSS modernization, and 5G transformations.
- Established test strategies and automation roadmaps alongside quality KPIs.
- Coordinated multi-vendor testing with offshore and onshore delivery models.
- Ensured regulatory compliance with GDPR and SOX while maintaining production stability.
- Managed 5G readiness initiatives and Nokia network validation to support BSS enhancements.
- Validated E-Commerce and MyO2 app across web, Android, and iOS platforms through automation.
- Implemented comprehensive feedback system for improved communication and transparency.
Test Lead
Magna Infotech
Hyderabad, Telangana
08.2009 - 01.2010
- Led test execution and defect management for enterprise applications.
- Coordinated business stakeholders and development teams.
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Test Lead
Arctern & VMC Consulting Pvt Ltd
Hyderabad, Telangana
01.2008 - 08.2009
- Directed QA team for Microsoft platform migrations from MNP to CSP. 350 Pages
- Supported global websites and Windows platforms with technical expertise.
Test Analyst
William Hill Plc
Leeds, UK
09.2004 - 05.2007
- Performed functional, system, and regression testing for online betting platforms.
- Supported migration from legacy systems to Next GEN.
- Participated in Agile sprints; kept pace with iterative developments.
- Identified defects early for expedited resolution process.
- Documented test cases for ease of replication.
- Coordinated user acceptance testing to confirm product met end-user expectations.
Education
MBA - Operations management
Sikkim Manipal University
Hyderabad, TelanganaPG diploma - IT & E-commerce
London College of Technology and Business
United KingdomB-Tech - Mechanical
JNT University
Hyderabad, TelanganaSkills
- Telecom OSS/BSS, Charging & Rating
- Matrixx CCS, Netcracker BSS
- Esim, Digital Customer Journeys
- 5G / 5G SA Validation & BSS Readiness
- Telco Cloud, GCP, Cloud-Native Integrations API Testing: REST, SOAP
- Apigee, API
- Event Streaming, MFT, File-Based & Real-Time Integrations
- Test Strategy & Test Planning
- Quality Assurance & Test Management
- Functional, Regression, System & UAT Testing
- Performance & Non-Functional Testing
- Defect Management & Root Cause Analysis (RCA)
- Agile/ Scrum
- CI/CD & DevOps Testing
- Risk, RAID & Release Management
- Stakeholder & Vendor Management
- Multi-vendor, Onsite-Offshore Delivery Models
- Test & ALM Tools: Jira, TestRail, Bugzilla, IBM ClearQuest, Redmine
- Automation/ Testing Tools: HP Extreme, Conformiq, Guidewire, Health Edge, Empirix
- VersionControl: Git, SVN, Perforce, ClearCase
- Languages Scripting: Python, Shell, C, C
- Databases Oracle, MySQL
- Platforms:Linux, Windows, Android, iOS
- Confluence, MS Excel, Asana, GanttPro, MS Project
Certification
- Certified Scrum Master (CSM) from Scrum Alliance -2016
- Project management Level-3 (NTT Internal certification)
- ISTQB certified Foundation level 2008
MAJOR PROJECT HIGHLIGHTS
CCS Replacement – Virgin Media O2 / Tesco Mobile, Migrated legacy Huawei OCS to Matrixx CCS., Enabled PAYM/PAYG real-time charging with dual-run and controlled migration., Integrated Netcracker BSS, Apigee X, GCP, Telco Cloud, MFT., Ensured high availability, scalability, GDPR & SOX compliance., AO2 Teresa – eSIM Digital Transformation, Delivered end-to-end eSIM provisioning and activation across Retail, Online, eCare, and Partner channels., Led integrations across Netcracker BSS, SM-DP+, Discovery Server, EDH., Implemented API-led and event-driven architectures., Improved customer activation success and reduced physical SIM dependency., 5G / 5G SA Enablement, Led validation for 5G Ready Bolt-On and 5G SA provisioning., Ensured BSS readiness for Nokia network implementation., Supported enterprise, mid-market, and consumer segments.
Languages
English
Proficient (C2)
Accomplishments
- Awarded Certificate from Guinness World Record for Online generative AI hackathon
- Awarded as a best QA for the year 2009
References
References available upon request.
Timeline
Technical Delivery Lead
Cognizant UK
07.2023 - 01.2026
Quality & Performance Manager
NTT DATA
01.2010 - 06.2023
Test Lead
Magna Infotech
08.2009 - 01.2010
Test Lead
Arctern & VMC Consulting Pvt Ltd
01.2008 - 08.2009
Test Analyst
William Hill Plc
09.2004 - 05.2007
MBA - Operations management
Sikkim Manipal University
PG diploma - IT & E-commerce
London College of Technology and Business
B-Tech - Mechanical
JNT University