KRISHNA PRASAD SAH
Bangalore,Karnataka
Summary
Experienced Network and Desktop Engineer with 4 years of hands-on expertise in managing IT infrastructure and end-user support. Skilled in configuring network devices, resolving system issues, and maintaining high network performance. Proficient in security protocol implementation, firewall management, and troubleshooting across Windows, Linux, and macOS platforms. Certified in CCNA, Certified ISO/IEC 27001, Azure Fundamentals, Fortinet Cybersecurity, and cloud platforms with a strong commitment to continuous learning. Effective team player with experience in dynamic environments, supporting IT projects, and delivering reliable technical solutions.
Overview
4
4
years of professional experience
Work History
Network Engineer
MVJ Medical College & Research Hospital
Bangalore
10.2024 - Current
- Maintain and support the configuration, monitoring, and performance of IT infrastructure across Windows, macOS, and Linux environments.
- Administer and support cloud and SaaS platforms such as Google Workspace, Microsoft Azure, and Zoho, ensuring availability and security.
- Implement, manage, and monitor network systems and hardware, including LAN/WAN, Wi-Fi, VPNs, and firewalls, to ensure optimal performance and reliability.
- Enforce robust security protocols, including firewall rules, endpoint security, encryption standards, backup solutions, and asset management practices.
- Troubleshoot and resolve network, system, and connectivity issues, ensuring minimal downtime.
- Collaborate with stakeholders to plan and deploy IT solutions aligned with organizational and business requirements.
- Participate in IT initiatives such as system upgrades, infrastructure improvements, network enhancements, and software rollouts.
- Deliver prompt and effective technical support to end-users for hardware, software, and network-related issues.
Network Assistant
Apollo Healthco Limited
Bangalore
02.2024 - 10.2024
- Monitored network performance and proactively identified potential threats using analysis tools.
- Maintained accurate and up-to-date network documentation, including diagrams and device setups.
- Upgraded and optimized internal network infrastructure to enhance performance and reliability.
- Supported the setup and maintenance of desktops, operating systems (Windows, macOS), and applications.
- Implemented and managed security measures such as firewalls, antivirus tools, and intrusion detection systems.
Guest Service Associate
Bangalore Airport Service Limited
Bangalore
03.2023 - 01.2024
- Handled system configurations and provided billing support at user workstations.
- Managed user accounts, access rights, and permission settings efficiently.
- Screened and redirected personal and business calls to the appropriate contacts.
- Reported recurring technical issues to the IT team, contributing to ongoing system improvements.
- Documented solutions, created knowledge base content, and trained new users on system functionalities.
Education
CISCO CERTIFIED NETWORK ASSOCIATE FUNDAMENTAL - undefined
CISCO CERTIFIED NETWORK ASSOCIATE ROUTING AND SWITCHING - undefined
ISO/IEC 27001 - Dynamics of Information Security Management System (ISMS) - undefined
AZURE FUNDAMENTAL - ISSUED BY MICROSOFT
FORTINET CERTIFIED ASSOCIATE IN CYBERSECURITY - undefined
COMPUTER SCIENCE AND ENGINEERING -
01.2022
Skills
- Network configuration and troubleshooting
- LAN/WAN setup and optimization
- Operating systems support
- Desktop hardware installation and maintenance
- Technical support and end-user assistance
- Cybersecurity awareness and protocol implementation
- Firewall and network security management
- Cisco routers and switches handling
- Active Directory and user access management
- Network monitoring and detection (Zabbix, PuTTY)
- Documentation and knowledge base creation
- Cloud fundamentals (Azure, Verizon cloud platform)
Languages
English
Hindi
Networks And Memberships
- Technical Club Member: Actively participated in technical workshops, webinars, and hackathons to stay updated with networking trends and technologies.
- Volunteer IT Support: Provided volunteer IT support and network setup for local non-profits and educational institutions, ensuring reliable network connections and efficient communication.
- Community Network Enthusiast: Regularly contributed to online forums and discussion boards related to networking technologies, sharing insights and helping others troubleshoot network issues.
Device And Tools Used
- Firewall: Fortinet FortiGate-400F
- Virtual Private Network (VPN): FortiClient
- Network Switches: Cisco, Allied Telesis
- Network Server: DHCP, Active directory, Ubuntu
- Routers Access Point: Quantum Wireless router, Unifi Cloud-based router, Omada controller
- Others peripherals Device: Printer, CCTV Camera, Biometric Device
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- CCIE - Cisco Certified Internetwork Expert
Interests
Driving
Reading
Watching
Playing
Timeline
Network Engineer - MVJ Medical College & Research Hospital
10.2024 - Current
Network Assistant - Apollo Healthco Limited
02.2024 - 10.2024
Guest Service Associate - Bangalore Airport Service Limited
03.2023 - 01.2024
SIMPLILEARN - CISCO CERTIFIED NETWORK ASSOCIATE FUNDAMENTAL,
THE DIGITAL ADD - CISCO CERTIFIED NETWORK ASSOCIATE ROUTING AND SWITCHING,
Alison - ISO/IEC 27001 - Dynamics of Information Security Management System (ISMS),
SIMPLILEARN - AZURE FUNDAMENTAL, ISSUED BY MICROSOFT
FORTINET TRAINING INSTITUTE - FORTINET CERTIFIED ASSOCIATE IN CYBERSECURITY,
R R INSTITUTE OF TECHNOLOGY - COMPUTER SCIENCE AND ENGINEERING,