KRISHNA RATHOD
MUMBAI
Summary
At Bhanix Finance and Investment Limited, I excelled as a Senior Operation Executive, mastering credit application processing and KYC verification, while enhancing customer service protocols. My expertise in documentation management and problem-solving led to a 20% improvement in loan disbursement efficiency, showcasing my ability to deliver results and exceed expectations.
Overview
4
4
years of professional experience
Work History
Senior Operation Executive
Bhanix finance and investment limited
Mumbai
03.2021 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Credit Application Processing & KYC Verification: Review and process credit applications, ensuring all required KYC documents (EKYC, CKYC, VKYC, etc). They are complete and meet regulatory requirements for approval or rejection.
- Risk Assessment & Credit Evaluation: Conduct thorough credit risk assessments, analyzing financial histories, and evaluating the creditworthiness of applicants based on KYC information and supporting financial documents.
- Loan Disbursement & Monitoring: Oversee the smooth disbursement of loans, track fund utilization, and monitor the repayment process, ensuring compliance with the terms and conditions.
- Customer Support & Documentation Management: Provide customer support for credit-related inquiries, assist with KYC updates, and ensure accurate documentation and record-keeping for all credit transactions and KYC processes.
Education
Bachelor of Science in Information Technology - Science Education
MUMBAI UNIVERSITY
01-2021
Skills
- Credit application processing
- Documentation management
- Problem solving
- Sales tracking
- Customer service
- KYC verification
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Affiliations
teamwork, leadership, and problem-solving
Timeline
Senior Operation Executive
Bhanix finance and investment limited
03.2021 - Current
Bachelor of Science in Information Technology - Science Education
MUMBAI UNIVERSITY
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