KRISHNA SINGH
BANGALORE
Summary
Dynamic Sr Program Manager at Hewlett Packard Enterprise with a proven track record in supply chain optimization and cross-functional leadership. Achieved a 50% reduction in technical account manager response times through AI implementation. Skilled in Agile methodologies and effective communication, driving significant cost reductions and operational efficiencies across global teams.
Overview
25
25
years of professional experience
Work History
Sr Program Manager
Hewlett Packard Enterprise
BANGALORE
06.2019 - Current
- Championed enterprise-level Integrated Business Reviews for compute/storage units, ensuring MAPE of ~22% and achievement at ~104%.
- Drove business adoption strategy across material management , sourcing & engineering team in adopting collaboration platform (Blue yonder) for ~17.3 Bn annual Purchase orders & receiving across HPE partners and suppliers
- Led cross-functional program in global operations in visualizing 6 Bn $ Inventory & reducing ~2 Bn Excess & obsolete Inventory.
- Led improvement initiative for accurate quote predictions through ML algorithm implementation, increasing quote lead time accuracy from ~15% to ~70%.
- Drove adoption of new sales hierarchy model in 5 EMEA countries, enabling transition to SAP commissions for sales team.
- Established governance and implemented a hybrid role for GreenLake custom business in Dalian Centre.
- Led implementation of AI Bots for technical account managers TAT reduction by 50% in Firmware version update to customers
- Led pilot for process mining initiatives (Celonis) and intelligent search platform (AlphaSense)
- Mentored 4 interns in Business process improvement team on Operations management and project execution
Solution Manager IT Supply Chain Solutions
GE Aviation
07.2010 - Current
- Reduced Overall Op Cost by 20 % in IT Forecasting Solution & Configuration Systems.
- Deliverables to stabilize Spares Configuration tool reduced overall operations cost by 25%.
- Simplified supplier lead time variability process, improving reliability in aviation spares business.
- Standardized forecasting reporting solutions, enhancing visibility of stress points in planning space.
- Managed relationships with 100+ clients in aviation planning and sourcing across US, APAC, and EMEA, ensuring alignment with operational needs.
- Coordinated/guided Programs in Aviation Large Commercial, Small Commercial, Military and Aero Spares Configuration systems to migrate from Mainframes to Web Based systems.
IT Site Leader
GE Transportation Diesel Locomotive Shed
Roza
04.2018 - 06.2019
- Led application readiness and managed IT infrastructure, ensuring reliable system performance across operations.
- Established RM&D call center to support 250 locomotives during roadside failures, improving response times.
- Strategized and planned $30 million IT budget over 10 years, aligning financial resources with project goals.
- Implemented applications at site location to enhance operational efficiency.
- Server room set up for 24 x 7 network availability
- ERP – Material procurement
- Maximo – Asset management/P&E
- GEDL at Roza, UP is service shed part of JV worth of 3.5 Billion between GE & Indian Railways to manufacture & service 1000 high power diesel locomotives
Program Manager IT RM&D
GE Transportation
09.2015 - 03.2018
- Managed 22 members team (Employees & contractors) for Remote Monitoring & Diagnostics solutions in Global Services Organization for Diesel locomotives.
- Developed new data ingestion module for Go Link Platform and reporting for Aurizon locomotives, enhancing remote monitoring and diagnostics capabilities while enabling B2B features, contributing to a $3M commercial deal.
- Build data ingestion module using Industry Best standards (Camel/Fuse/ESB) to ingest Real Time data from locomotives into GE servers. (2.5 Million messages/day from 18k locomotives)
- Achieved $0.5M in productivity savings in Q4 2016 and reduced RTS/support costs by 25%.
- Partnered with Red Hat Team & designed capabilities for locomotive fault failures and message processing in sequence with 5x horizontal and vertical scalability.
- Identified key customers leveraging GE RM&D solutions, including CP, CN, BNSF, CSX, Aurizon, and Indian Railways, to drive strategic engagement.
- Oversaw a $6 million annual budget, coordinating with outsourced vendors and GE internal teams.
- Advocated best practices like Rally/Confluence in co-located team.
Technical Architect
JDA (I2 Technologies)
03.2004 - 06.2010
- Designed and developed WMAPE computation logic within Inventory Optimization tool to highlight early inventory warnings and enhance root cause analysis for Dell, ensuring timely decision-making in inventory management.
- Implemented i2 Inventory Optimization solution at LG Electronics, Tata Steel, PepsiCo and Texas Instruments.
- Integrated i2 Inventory solution with i2 Demand Planner for IOC and Reliance, streamlining forecasting and inventory management across operations.
- Integrated demand fulfillment solution for Lenovo's Canada site during IBM ThinkPad acquisition, aligning supply chain processes with strategic business objectives.
- Developed Budget Optimization Engine in Inventory Optimization Solver for Coats.
- Developed Flow Optimization Workflow in Inventory Optimization solution for JCPenney.
- Provided functional consulting for i2 inventory solution project at Marico and Intel.
- Worked across industries in supply chain domain with domestic & international clients like LG Electronics, Dell, JCPenny, Coats, Tata Steel, PepsiCo, Texas Instruments.
- Ported/Certified i2 Inventory Solution at HP Unix, AIX & Windows environment.
Associate Software Engineer
Mphasis Limited
01.2003 - 02.2004
- Functioned as SME to design critical materials processes that matched project requirements and stakeholder needs.
- Design and executed migration of materials screens from Client Server platform (Centura) to Web Based platform for Deltek Inc.
- Developed and maintained comprehensive test case repository in Mercury Quality Center to support quality assurance efforts.
- Technology used: Java J2EE/Centura/Oracle PL SQL.
Associate Systems Engineer
Automation Systems
07.2001 - 12.2002
- Executed systems engineering tasks to implement IMS system for telecom operators, improving resource allocation and planning processes.
- Facilitated UAT scenarios and developed regression testing framework for Smart billing system application, ensuring software quality and functionality.
- Technology Used: SQL Server.
Education
Bachelor of Technology - Electrical & Electronics Engineering
National Institute of Technology Calicut
Calicut Kerala06-2001
GE Croton Ville Training - Foundation of GE Leadership
GE Croton Ville
GE Croton Ville Training - Authentic Leadership
GE Croton Ville
GE Six Sigma Green Belt Training Program -
Skills
- Agile Project Management
- Project Lifecycle Management
- Strategic Program Planning
- Program management
- Supply chain optimization
- Operational Excellence
- Six Sigma
- Market Dynamics Analysis
- Emerging Technologies
- Integration Solutions
- Data analytics
- Software Development Lifecycle
- Database Management
- Database Solutions
- Data Integration Tools
- Backend Development
- Technical design
- Quality Assurance Standards
- JDA Inventory Optimization
- Servigistics
- ARAS
- Application Server Management
- Integrated Development Environment
- Operating Systems Knowledge
- Project Scheduling
- Process Mapping
- Performance Monitoring
- Budget Management
- Productivity Software
- Team Collaboration
- Stakeholder Engagement
- Stakeholder Engagement
Awards
- HPE President Quality Award 2021 for Planning transformation initiative
- GE ‘Above & Beyond’ Awards for Imagination & Courage, External Focus, Inclusiveness, and Expertise on various projects.
- Recipient of Customer Satisfaction Award – i2 2006, i2 Anchor Award – 2008
- Certified GE Export Control Auditor (Data & Application)
- SAFe for teams 6.9
- PMP certification 2018
- Agile Certified Scrum Master
- ABPP (i2 Agile Business Process Platform) Black Belt Certification
Patents
System & Method for Root Cause Analysis and Early warning of Inventory Problems, 20100125489, 05/20/10, Technical Architect, http://www.faqs.org/patents/app/20100125489
Personal Information
- Program management
- Strategy deployment & planning
- Portfolio & Product delivery management
- Financial management
- Vendor management
Timeline
Sr Program Manager
Hewlett Packard Enterprise
06.2019 - Current
IT Site Leader
GE Transportation Diesel Locomotive Shed
04.2018 - 06.2019
Program Manager IT RM&D
GE Transportation
09.2015 - 03.2018
Solution Manager IT Supply Chain Solutions
GE Aviation
07.2010 - Current
Technical Architect
JDA (I2 Technologies)
03.2004 - 06.2010
Associate Software Engineer
Mphasis Limited
01.2003 - 02.2004
Associate Systems Engineer
Automation Systems
07.2001 - 12.2002
Bachelor of Technology - Electrical & Electronics Engineering
National Institute of Technology Calicut
GE Croton Ville Training - Foundation of GE Leadership
GE Croton Ville
GE Croton Ville Training - Authentic Leadership
GE Croton Ville