Enterprising leader with an analytical bent of mind offering a proven history of success by supervising, planning & managing multifaceted projects & complex dependencies; chronicled success with 21 years of extensive experience in heading Client Engagement, Program Management, Application Development & Deployment.
▪ Insightful expertise in Program Management using Agile, Scrum & Waterfall Methodology with skills in directing all phases encompassing budgeting, planning, vendor selection & execution; implemented project plans within preset budgets & deadlines, formulated operating budgets to ensure optimum utilization of available funds towards the accomplishment of overall objectives and ensure client relationship management
▪ Insightful intelligence in managing end-to-end process of Business Analysis entailing As-Is /To-Be Analysis, assessing & mapping customer requirements, feasibility study, implementation, process stabilization, performance monitoring, key metrics development, resource deployment, stakeholder reporting, solution planning, architectural design, evaluation & solution implementation, scalability, risk assessment & mitigation, migration & transformation and supporting after go-live
▪ Leveraged capabilities in acting as Engagement Leader with impressive success in designing & implementing strategic IT solutions and driving transformations & migrations that reflects year-on-year success in Complex & Innovative technology implementations through Centre of Excellence; effectiveness in defining service standards & guidelines, governance structure, best practices for product delivery that serves as benchmark for excellent service delivery
▪ Notable success in defining IT Product Roadmap & Strategy and bridging the gap between functional groups and technology to foster targeted and innovative solution development; proficiency in translating business vision and strategy into operational tactics in offshore onsite model work environment; initiating & driving business transformation in a manner that improves operational execution
▪ Proven capabilities in facilitating Scrum ceremonies entailing daily stand-ups, release planning, sprint planning, sprint reviews, retrospectives, Scrum of Scrum, backlog grooming sessions, using JIRA, creating tasks/bugs, managing the Scrum board and generating sprint reports; effectively removed impediments to ensure continuous process improvements by effectively ensuring strategy deployment, cost optimization & business excellence
▪ Analytical, dedicated & versatile leader enthusiastically meeting deadlines with innate skills in building high performing multi-cultural teams that excel in delivering business value with high morale & low attrition
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