Krishna Chaithanya Kota
Pune
Summary
To obtain a position of responsibilities that utilizes my skills and experience and keen to work in an environment where I can enrich my knowledge and grow to a Senior Management level.
A Non-Motor claims exposure to the entire spectrum of claims division for a diverse range of General Insurance products (Except Health). Over thirteen years of experience in the area of claim settlement. Excellent communicator with exceptional talent for problem solving through reasoned thought processes, as attested by a track record for client retention and employer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Executive Bancassurance Department
BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LTD.
Hyderabad
06.2011 - 09.2013
- Achieving targets by procuring business and retaining it from given tie-up Banks and NBFCs
- To learn about the new products and their marketing techniques for better client retention and handling them with monthly MIS
- Arranging Seminars and Training Programs to various agents, intermediaries and clients for insurance product training
- Study the current market scenario and plan accordingly for increase in sales
- Retention of existing business and have an ongoing business continuity planning.
Assistant Manager Non Motor Claims Department
BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LTD.
Pune
09.2013 - 12.2019
- Handling commercial line claims: Marine, Miscellaneous, Engineering, Workmen compensation and Fire LOBs for ROMG locations
- Registering the claim intimation, appointing suitable surveyor, assessing the loss and processing/referring the claim to higher authorities for approval
- Preparing monthly claims trend presentations focusing on various lines of business and even various products
- Preparing FLO-PPI on monthly basis and maintaining the claim settlement ratios at the given target
- Learning new lines of business claims settling process in order to assess the loss.
Senior Manager Property Claims
ICICI LOMBARD GENERAL INSURANCE COMPANY LTD.
Pune
12.2019 - 07.2023
- Handling Property claims: Miscellaneous, Engineering and Fire claims ROMG locations and few Mumbai based locations
- Handled corporate all-risk claims of various devices and concluded claims within 7 days
- Registering the claim intimation, appointing suitable surveyor, assessing the loss and processing/referring the claim to higher authorities for approval
- Preparing monthly claims disposal data and maintaining the same MTD and YTD
- Learning new lines of business claims settling process in order to assess the loss.
Senior Manager Project Orion Commercial Squad
ICICI LOMBARD GENERAL INSURANCE COMPANY LTD.
Mumbai and Pune
07.2023
- Maintained various data sets of claims in order to make analysis of claims trend for exponential business transformation
- Set various capabilities for the NorthStar at LI, L0,.
- Level in order to make the project efficient smooth to execute
- Completed wireframes for customer application and surveyor application/Portal in order to take them live through tech
- Curations by making user stories for the same wireframes
- Helped other squads under cross squad meeting to achieve their capabilities as well
- Worked on few capabilities to shift it to quick win strategies for the organization revenue.
Education
Educational Accomplishments
Skills
- Technical Support
- Performance Improvement
- Operations Management
Accomplishments
- Settled catastrophic claims at a faster rate being a crucial team member during the event of Srinagar flood losses in Srinagar for the period 2014-2015.
- Settled catastrophic claims at a faster rate being a crucial team member during the event of Kerala flood losses in Cochin during September 2018.
- Settled catastrophic claims at a faster rate in the industry during the event of Kolhapur-Sangli flood losses during August 2019 and July 2021.
- Settled catastrophic claims at a faster rate in the industry during the event of Cyclone Biparjoy losses during June 2023.
Certification
- Achieved Excellence award from BAGIC for H2 2014 towards my tremendous contribution in non-motor claims department.
- Completed licentiate certification from III in March 2021.
- Achieved certified scrum master by SCRUM ALLIANCE on Sep’ 2023
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Alternate Mobile
- 7989245618
PERSONAL INFORMATION
- Date of Birth: 11/30/87
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Manager Project Orion Commercial Squad
ICICI LOMBARD GENERAL INSURANCE COMPANY LTD.
07.2023
Senior Manager Property Claims
ICICI LOMBARD GENERAL INSURANCE COMPANY LTD.
12.2019 - 07.2023
Assistant Manager Non Motor Claims Department
BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LTD.
09.2013 - 12.2019
Senior Executive Bancassurance Department
BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LTD.
06.2011 - 09.2013
Educational Accomplishments
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