Krishnakant Mehta

Directed group life insurance business valued at 200CR, implementing growth and product development strategies.

Cultivated strong partner relationships to enhance collaboration and drive business outcomes.

Oversaw product development initiatives to meet market demands and compliance requirements.

Executed marketing communications that aligned with business objectives and adhered to regulations.

• Led business management in retail and group life sectors, prioritizing strategic marketing initiatives.
  Optimized contact center functions to increase sales results.
  Executed targeted marketing plans to elevate brand presence and client acquisition.

Implemented cross-selling and upselling strategies to drive revenue growth in TPP operations.

Increased customer insurance penetration by effectively selling life insurance from multiple providers.

• Enhanced customer service efficiency by establishing outbound contact center dedicated to life insurance.
• Ensured streamlined operations and high performance in life insurance sales via Banca model.
• Maximized product offerings through management of relationships with two life insurance partners.
• Drove revenue generation for bank using effective telesales strategies for LG and LC.
• Served as PnL manager, focusing on monitoring financial performance and profitability optimization.

Managed end-to-end call center operations, overseeing vendor onboarding and digital sales initiatives.

• Ensured efficient operational processes and issuance management to uphold customer satisfaction levels.
• Directed team efforts to achieve PnL targets, significantly improving company financial performance.

Directed contact centre operations through digital sales channels and field force at HDFC Life, Mumbai.

• Oversaw complete contact centre business with a focus on cost management, strategy, and P&L for 13 crore annual revenue.

• Oversaw call center operations, driving performance and efficiency in Turbhe, Navi Mumbai.
• Surpassed sales revenue targets through strategic initiatives and acquisition of new clients.
• Designed and executed training programs to enhance team effectiveness and customer service.