Badminton
Krishna Kumar Vasudevan
Quality Professional
Bengaluru,Karnataka
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Customer-oriented team player generating satisfaction levels while building profits and client generation. Pursuing new professional challenges with a growth-oriented company.
Overview
19
19
years of professional experience
8
8
years of post-secondary education
5
5
Languages
Work History
Senior Manager Customer Quality
GE Vernova
7 2019 - Current
- Assuring the reliability of blade manufacturing process through detailed planning and execution of global and plant level audits such as Customer audits, Internal Quality Audits, Process and Product Audits.
- Improving customer satisfaction, Driving RCA for field Quality issues and failures, and implement corrective and preventive actions in operations to improve blade reliability.
- End-to-end communication with customer clients and other stakeholders for scoping the project, requirement gathering, efforts estimation and identifying best and efficient ways to carry-out improvement projects
- Responsible for maintaining ISO Quality management system across the organization for product realization Planning and providing training for people on Customer requirements, Quality Management System and Audit Management
- Imparting training and mentoring cross functional team on process, assisting them on escalation, monitoring the process and team through various measurable metrics
- Managed over 20 RCA with different field related quality issues and provided resolution for customer operations in site.
- Plan and execute 35 Business Management Changes in alignment with global quality.
- Define Skill profiles and determine training needs for requirements - Imparted
- Interacted and coordinated effectively with Customer, LM Global and Plant Support Functions to develop and implement appropriate product and process measures
- Established effective communication channel between other LM Plants and regional functions to proactively act on issues of new blade launches
- Implemented 25 Best practices from other plants and regions to ensure blade reliability in manufacturing operations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Regional Manager Audits and Systems
GE Renewable Energy
08.2015 - 06.2019
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Championed safety programs within the region resulting in reduced workplace accidents and lower workers'' compensation claims costs.
- Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
Manager Operations Quality
LM Wind Power Blades (India) Pvt Ltd - a GE renewable energy business
07.2013 - 04.2015
- Responsible for Overall Quality Metrics such as Customer Quality, Process and Product Quality
- Implementing BMS related changes and improvements
- Coordinated with cross functional teams for completing of TQC Projects related to improvement of balsa handling and gelcoat trials
- Training on Gage R&R and DOE Studies for Laminate Thickness Project.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Senior Executive Supplier Quality Development
LM Wind Power Blades (India) Pvt Ltd - a GE renewable energy business
04.2011 - 07.2013
- Supplier Audits and development of Liquid polymer items, Glass fibre items, Core and Metal Parts
- Assessing the performance of the suppliers based on various criterions such as percentage for rejections, quality improvement rate
- Assisting suppliers in the production processes / systems and providing them suggestions for improving process efficiency
- Driving 8D Methodology at Suppliers location through training.
Executive - Non-Destructive Testing and Assurance
LM Glasfiber (India) Pvt ltd
10.2009 - 04.2011
- Handled non-destructive inspection (Infrared and Ultrasonic) scanning working with Global NDT team to support all projects
- Working within LM NDT counterparts in Denmark, China and Spain to develop NDT testing methods to meet global organisation needs
- Worked closely with W23 Service Projects supporting in implementing B Scan for service and field blades.
Executive - Receiving Inspection and Calibration
LM Glasfiber (India) Pvt ltd
07.2007 - 10.2009
- Monitoring and inspection of incoming materials supplied by vendors and ensuring they are as per quality & quantity specifications
- Established laboratory facilities and handled material testing of all class of materials
- Streamlining the systems and procedures for the effective incoming inspection control for ensuring timely testing of raw materials to meet the production targets
- Expertise in calibration systems for dimensional measuring equipments.
Graduate Engineer Trainee
LM Glasfiber (India) Pvt Ltd
07.2006 - 07.2007
- Project on Inventory Management and FIFO Tracking in LM Warehouse.
Project Trainee
Indian Oil Corporation
06.2005 - 07.2006
- Implemented innovative solutions to complex problems encountered during the course of projects, enabling timely completion without sacrificing quality standards.
- Evaluated performance metrics post-project implementation to assess efficacy and identify areas for improvement in future endeavors.
- Conducted thorough risk assessments to proactively address potential issues and mitigate their impact on the project outcome.
- Ensured compliance with industry regulations and company policies throughout all stages of project development.
Education
HSC -
KHSC Public School Chennai
Chennai 03.1998 - 05.2000
SSC -
KHSC Public School Chennai
Chennai 01.2000 - 01.2002
B Tech - Chemical Engineering
APEC Engineering College – Anna University - Chennai
Chennai 01.2002 - 01.2006
MBA - Operations Management
Indian Institute of Business Management
Bengaluru, India 01.2023 - 01.2023
Skills
ISO 9001:2015 – Lead Auditor Certified
Accomplishments
- CEO Award (2023) for Best Customer Relations
- CEO Award (2022) for enabling customer support in faster inspections and successful dispatches from India Region.
- GE Impact awards in 2021 and 2022 for successful completion of Customer Audits such as Orsted, Enercon and GE ONW.
- Best Employee of the month award for the month of July 2008, Aug 2010 at LM Wind power.
- Awarded Best CAPA Performance achiever for LM DAB in 2017.
- Achieved 98% in Quality Audits and Management Systems Certification Exam from Global Quality.
- Achieve Zero Findings in BMS Audits, Product Audits of LM 47.6P2, 40.1P and 56.0P3
- Worked closely with global customer quality and successfully Completed Customer Qualifications for GE Blades (62.2P, 67.2P3, 40.3P, 42.1P2, 56.9P) in 2017 & 2018.
- Highest WNC (Why Not Circle Projects) implementation in the Year 2016.
- Awarded for Completing Zero Drill & Fill project in co-ordination with global bond line team.
Personal Information
- Date of Birth: 10/10/1984
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Domain Knowledge
- PPAP and APQP
- Audit Management
- Customer Relations
- Supplier Quality
- Non Destructive Testing
Interests
Singing
Philately
Timeline
MBA - Operations Management
Indian Institute of Business Management
01.2023 - 01.2023
Regional Manager Audits and Systems
GE Renewable Energy
08.2015 - 06.2019
Manager Operations Quality
LM Wind Power Blades (India) Pvt Ltd - a GE renewable energy business
07.2013 - 04.2015
Senior Executive Supplier Quality Development
LM Wind Power Blades (India) Pvt Ltd - a GE renewable energy business
04.2011 - 07.2013
Executive - Non-Destructive Testing and Assurance
LM Glasfiber (India) Pvt ltd
10.2009 - 04.2011
Executive - Receiving Inspection and Calibration
LM Glasfiber (India) Pvt ltd
07.2007 - 10.2009
Graduate Engineer Trainee
LM Glasfiber (India) Pvt Ltd
07.2006 - 07.2007
Project Trainee
Indian Oil Corporation
06.2005 - 07.2006
B Tech - Chemical Engineering
APEC Engineering College – Anna University - Chennai
01.2002 - 01.2006
SSC -
KHSC Public School Chennai
01.2000 - 01.2002
HSC -
KHSC Public School Chennai
03.1998 - 05.2000
Senior Manager Customer Quality
GE Vernova
7 2019 - Current
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