Badminton
Krishna Kumar Vasudevan
Quality Professional
Bengaluru,Karnataka
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Customer-oriented team player generating satisfaction levels while building profits and client generation. Pursuing new professional challenges with a growth-oriented company.
Overview
19
19
years of professional experience
8
8
years of post-secondary education
5
5
Languages
Work History
Senior Manager Customer Quality
GE Vernova
7 2019 - Current
- Assuring the reliability of blade manufacturing process through detailed planning and execution of global and plant level audits such as Customer audits, Internal Quality Audits, Process and Product Audits.
- Improving customer satisfaction, Driving RCA for field Quality issues and failures, and implement corrective and preventive actions in operations to improve blade reliability.
- End-to-end communication with customer clients and other stakeholders for scoping the project, requirement gathering, efforts estimation and identifying best and efficient ways to carry-out improvement projects
- Responsible for maintaining ISO Quality management system across the organization for product realization Planning and providing training for people on Customer requirements, Quality Management System and Audit Management
- Imparting training and mentoring cross functional team on process, assisting them on escalation, monitoring the process and team through various measurable metrics
- Managed over 20 RCA with different field related quality issues and provided resolution for customer operations in site.
- Plan and execute 35 Business Management Changes in alignment with global quality.
- Define Skill profiles and determine training needs for requirements - Imparted
- Interacted and coordinated effectively with Customer, LM Global and Plant Support Functions to develop and implement appropriate product and process measures
- Established effective communication channel between other LM Plants and regional functions to proactively act on issues of new blade launches
- Implemented 25 Best practices from other plants and regions to ensure blade reliability in manufacturing operations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Regional Manager Audits and Systems
GE Renewable Energy
08.2015 - 06.2019
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Championed safety programs within the region resulting in reduced workplace accidents and lower workers'' compensation claims costs.
- Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
Manager Operations Quality
LM Wind Power Blades (India) Pvt Ltd - a GE renewable energy business
07.2013 - 04.2015
- Responsible for Overall Quality Metrics such as Customer Quality, Process and Product Quality
- Implementing BMS related changes and improvements
- Coordinated with cross functional teams for completing of TQC Projects related to improvement of balsa handling and gelcoat trials
- Training on Gage R&R and DOE Studies for Laminate Thickness Project.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Senior Executive Supplier Quality Development
LM Wind Power Blades (India) Pvt Ltd - a GE renewable energy business
04.2011 - 07.2013
- Supplier Audits and development of Liquid polymer items, Glass fibre items, Core and Metal Parts
- Assessing the performance of the suppliers based on various criterions such as percentage for rejections, quality improvement rate
- Assisting suppliers in the production processes / systems and providing them suggestions for improving process efficiency
- Driving 8D Methodology at Suppliers location through training.
Executive - Non-Destructive Testing and Assurance
LM Glasfiber (India) Pvt ltd
10.2009 - 04.2011
- Handled non-destructive inspection (Infrared and Ultrasonic) scanning working with Global NDT team to support all projects
- Working within LM NDT counterparts in Denmark, China and Spain to develop NDT testing methods to meet global organisation needs
- Worked closely with W23 Service Projects supporting in implementing B Scan for service and field blades.
Executive - Receiving Inspection and Calibration
LM Glasfiber (India) Pvt ltd
07.2007 - 10.2009
- Monitoring and inspection of incoming materials supplied by vendors and ensuring they are as per quality & quantity specifications
- Established laboratory facilities and handled material testing of all class of materials
- Streamlining the systems and procedures for the effective incoming inspection control for ensuring timely testing of raw materials to meet the production targets
- Expertise in calibration systems for dimensional measuring equipments.
Graduate Engineer Trainee
LM Glasfiber (India) Pvt Ltd
07.2006 - 07.2007
- Project on Inventory Management and FIFO Tracking in LM Warehouse.
Project Trainee
Indian Oil Corporation
06.2005 - 07.2006
- Implemented innovative solutions to complex problems encountered during the course of projects, enabling timely completion without sacrificing quality standards.
- Evaluated performance metrics post-project implementation to assess efficacy and identify areas for improvement in future endeavors.
- Conducted thorough risk assessments to proactively address potential issues and mitigate their impact on the project outcome.
- Ensured compliance with industry regulations and company policies throughout all stages of project development.
Education
HSC -
KHSC Public School Chennai
Chennai 03.1998 - 05.2000
SSC -
KHSC Public School Chennai
Chennai 01.2000 - 01.2002
B Tech - Chemical Engineering
APEC Engineering College – Anna University - Chennai
Chennai 01.2002 - 01.2006
MBA - Operations Management
Indian Institute of Business Management
Bengaluru, India 01.2023 - 01.2023
Skills
ISO 9001:2015 – Lead Auditor Certified
Flowlab & Qualiware Management Software
Team Center 11 (Siemens PDM Software)
Omniscan and Tomoview NDT Software
Microsoft Axapta 25 and 2012, Citrix Management
Learning to Lead – 7 Habits of Highly Effective people signature program from Franklin covey
Trained and certified as ASNT level 1& 2 in ultrasonic testing from Test NDT Europe
Undergone certificate course on Calibration of dimensional measuring equipment’s from CMTI Bangalore
Trained on receiving inspection methods in LM Denmark and US Grand forks laboratories
Trained in Enterprise Risk Management process and Process FMEA’s
Certified as APQP Wind Specialist (PPAP) from Global DNV Certification
Trained on Global & Local 8D, CAPA Management
Trained on Lean Sensei and 5S Techniques
Trained on General and Customer Acceptance Criteria
Trained on Six Sigma Green Belt from ASQ
Trained on SA 8000(Social Accountability) Management Systems
Lean Hoshin Kanrai Trained
ISO 22000- Food Safety Management System – Lead Auditor Certified
ISO 50001 – Energy Management System Internal Auditor Certified
ISO 14001 and ISO 45000 - Lead Auditor Certified
ISO 9001:2015 – Lead Auditor Certified
Accomplishments
- CEO Award (2023) for Best Customer Relations
- CEO Award (2022) for enabling customer support in faster inspections and successful dispatches from India Region.
- GE Impact awards in 2021 and 2022 for successful completion of Customer Audits such as Orsted, Enercon and GE ONW.
- Best Employee of the month award for the month of July 2008, Aug 2010 at LM Wind power.
- Awarded Best CAPA Performance achiever for LM DAB in 2017.
- Achieved 98% in Quality Audits and Management Systems Certification Exam from Global Quality.
- Achieve Zero Findings in BMS Audits, Product Audits of LM 47.6P2, 40.1P and 56.0P3
- Worked closely with global customer quality and successfully Completed Customer Qualifications for GE Blades (62.2P, 67.2P3, 40.3P, 42.1P2, 56.9P) in 2017 & 2018.
- Highest WNC (Why Not Circle Projects) implementation in the Year 2016.
- Awarded for Completing Zero Drill & Fill project in co-ordination with global bond line team.
Personal Information
- Date of Birth: 10/10/1984
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Domain Knowledge
- PPAP and APQP
- Audit Management
- Customer Relations
- Supplier Quality
- Non Destructive Testing
Interests
Singing
Philately
Timeline
MBA - Operations Management
Indian Institute of Business Management
01.2023 - 01.2023
Regional Manager Audits and Systems
GE Renewable Energy
08.2015 - 06.2019
Manager Operations Quality
LM Wind Power Blades (India) Pvt Ltd - a GE renewable energy business
07.2013 - 04.2015
Senior Executive Supplier Quality Development
LM Wind Power Blades (India) Pvt Ltd - a GE renewable energy business
04.2011 - 07.2013
Executive - Non-Destructive Testing and Assurance
LM Glasfiber (India) Pvt ltd
10.2009 - 04.2011
Executive - Receiving Inspection and Calibration
LM Glasfiber (India) Pvt ltd
07.2007 - 10.2009
Graduate Engineer Trainee
LM Glasfiber (India) Pvt Ltd
07.2006 - 07.2007
Project Trainee
Indian Oil Corporation
06.2005 - 07.2006
B Tech - Chemical Engineering
APEC Engineering College – Anna University - Chennai
01.2002 - 01.2006
SSC -
KHSC Public School Chennai
01.2000 - 01.2002
HSC -
KHSC Public School Chennai
03.1998 - 05.2000
Senior Manager Customer Quality
GE Vernova
7 2019 - Current