Krishna Kumar V
Bangalore
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
19
19
years of professional experience
Work History
Senior Manager Customer Quality India
LM Wind Power Blades (India) Pvt Ltd
07.2019 - Current
- Assuring the reliability of blade manufacturing process through detailed planning and execution of global and plant level audits such as FAI, Customer audits, Internal Quality Audits, Process audits
- Collecting information concerning customer satisfaction, details of field faults and failures, and implement corrective and preventive actions to improve blade reliability
- End-to-end communication with clients and other stakeholders for scoping the project, requirement gathering, efforts estimation and identifying best and efficient ways to carry-out improvement projects
- Responsible for maintaining ISO Quality management system across the organization for product realization
- Planning and providing training for people on Customer requirements, Quality Management System and Audit Management
- Imparting training and mentoring cross functional team on process, assisting them on escalation, monitoring the process and team through various measurable metrics
- Plan and execute BMS Changes in alignment with global quality
- Define Skill profiles and determine training needs for requirements based on BMS
- Interacted and coordinated effectively with Customer, LM Global and Plant Support Functions to develop and implement appropriate product and process measures.
Manager Global Quality – Audits and Assessments
LM Wind Power Blades Global
04.2015 - 07.2019
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
Assistant Manager – Plant Quality Operations
LM Wind Power Blades India Region
07.2013 - 04.2015
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
Senior Executive Team Lead – Supplier Quality
LM Wind Power Blades Global
04.2011 - 07.2013
- Cultivated partnerships with other organizations to facilitate joint ventures or collaborations.
- Facilitated communication between different departments resulting in improved collaboration among teams.
- Communicated with industry partners to build valuable relationships and achieve operational targets.
Senior Executive Lead - NDT Methods and Process
LM Wind Power Blades India Region
10.2009 - 04.2011
Executive – Receiving Inspection Lab and Calibration
LM Wind Power Blades India Region
07.2006 - 10.2009
Project Trainee Apprentice – Petroleum Plant operations
Chennai Petroleum Corporation (Unit of Indian Oil Corporation)
07.2005 - 07.2006
Education
SSC -
KHSC public school Chennai
HSC -
KHSC Public School Chennai
B Tech. Chemical Engineering -
APEC Engineering College – Anna University - Chennai
Post Graduate – Operations Management & Business Communications -
IIMB Bangalore
Skills
- ISO 9001:2015 – Lead Auditor Certified
- ISO 50001 – Energy Management System Internal Auditor Certified
- ISO 22000- Food Safety Management System – Lead Auditor Certified
- Trained in customer management software – Qualiware (Enercon), Proceedix (SGRE)
- Participated in Lean Projects for Blade Transportation Harmnization for Enercon Blades
- Trained on SA 8000(Social Accountability) Management Systems
- Trained on Six Sigma Green Belt from ASQ
- Trained on General and Customer Acceptance Criteria
- Trained on Lean Sensei and 5S Techniques
- Trained on Global & Local 8D, CAPA Management
- Certified as APQP Wind Specialist (PPAP) from Global DNV Certification
- Trained in Enterprise Risk Management process and Process FMEA’s
- Trained on receiving inspection methods in LM Denmark and US Grand forks laboratories
- Undergone certificate course on Calibration of dimensional measuring equipment’s from CMTI Bangalore
- Trained on Thermal analysis and Rheology from TA instruments Bangalore
- Trained and certified as ASNT level 1& 2 in ultrasonic testing from Test NDT Europe
- Learning to Lead – 7 Habits of Highly Effective people signature program from Franklin covey
- Training attended on GPS and design of drawings and measurement systems
- Trained on Wind Farm Development and related issues from CWET Chennai Participated in National and International Level Seminars on High Performance Composites Materials, Design and manufacturing of glass fabrics and improvements from ISAMPE and JEC composites
- Windows OS, Microsoft Office with good MS Power Point and MS Excel skills including Macros
- Microsoft Axapta, Citrix Management
- Minitab Analytical Software and Tableau software
- Omniscan and Tomoview NDT Software
- Team Center 11 (Siemens PDM Software)
- GE Brilliant Factory, e andon and GE Box Management
- Metronor Norcam Software
- RTM Worx Software
- Flowlab & Qualiware Management Software
- Thermal analysis software from FLIR systems
Accomplishments
- CEO Award (2022) for enabling customer support in faster inspections and successful dispatches from India Region.
- GE Impact awards in 2021 and 2022 for successful completion of Customer Audits such as Orsted, Enercon and GE ONW.
- Best Employee of the month award for the month of July 2008, Aug 2010 at LM Wind power.
- Awarded Best CAPA Performance achiever for LM DAB in 2017.
- Achieved 98% in Quality Audits and Management Systems Certification Exam from Global Quality.
- Achieve Zero Findings in BMS Audits, Product Audits of LM 47.6P2, 40.1P and 56.0P3
- Worked closely with global customer quality and successfully Completed Customer Qualifications for GE Blades (62.2P, 67.2P3, 40.3P, 42.1P2, 56.9P) in 2017 & 2018.
- Highest WNC (Why Not Circle Projects) implementation in the Year 2016.
- Awarded for Completing Zero Drill & Fill project in co-ordination with global bond line team.
Personal Information
- Age: 39
- Date of Birth: 10/10/84
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Domain Knowledge
Global and Regional Audits and Assessment, Customer Qualifications & PPAP, Process and Product Certifications, Quality management system, NDT qualifications, Supplier Quality and Receiving Inspection of Wind Blades & rotor components.
Languages
- English
- Tamil
- Kannada
- Hindi
- French
Hobbies and Interests
- Music
- Singing
- Drawing
- Philately
Timeline
Senior Manager Customer Quality India
LM Wind Power Blades (India) Pvt Ltd
07.2019 - Current
Manager Global Quality – Audits and Assessments
LM Wind Power Blades Global
04.2015 - 07.2019
Assistant Manager – Plant Quality Operations
LM Wind Power Blades India Region
07.2013 - 04.2015
Senior Executive Team Lead – Supplier Quality
LM Wind Power Blades Global
04.2011 - 07.2013
Senior Executive Lead - NDT Methods and Process
LM Wind Power Blades India Region
10.2009 - 04.2011
Executive – Receiving Inspection Lab and Calibration
LM Wind Power Blades India Region
07.2006 - 10.2009
Project Trainee Apprentice – Petroleum Plant operations
Chennai Petroleum Corporation (Unit of Indian Oil Corporation)
07.2005 - 07.2006
SSC -
KHSC public school Chennai
HSC -
KHSC Public School Chennai
B Tech. Chemical Engineering -
APEC Engineering College – Anna University - Chennai
Post Graduate – Operations Management & Business Communications -
IIMB Bangalore
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