Krishnamoorthy Ramachandran

• Design solutions to streamline workflows and identify opportunities for automation within all aspects of HR processes.
• Brainstorm the local and global HR tasks performed and bring suitable use case for RPA.
• Create stories in ServiceNow with the required requirement and dependency details.
• Estimate the human efforts, prepare design and implementation plan.
• Act as a bridge between HR and IT by supporting end-users and providing training on HR systems.
• Prepare solution design and implementation plan.
• Co-ordinate with business/subject matter experts for UAT approvals, schedule deployments and roll out to production.
• Work with production support team (RPA) to support any issues in production of the existing process.
• Support integrations, implementations, automated reporting, and other technology requests.
• Evaluate new tools, propose enhancements, and streamline HR processes through technology.
• Ensure proper access management data security and compliance with internal policies and regulations.
• Prepare solution design and process definition document (SDD/PDD) document for all the process.

Achievements

• Saved the efforts of 8 FTEs in a year by automating HR use cases like Hire, Job data changes, Creation of Supervisory organization, Assign/Remove roles, Personal Data Changes through Robot in Workday. Create event & session in Cornerstone.
• Standardized some of the non-standard tasks within the HR department.

a) The Smart Recruiter offer letter

b) Contract in Workday

c) Addendum generation

d) Time off and leave of absence in Workday

• Establish governance between HR and IT to remove outdated reports in Workday.
• Develop a data quality dashboard.

• Oversee HR operations for a workforce of 1500 and above, ensuring efficient processes and compliance with all HR policies and regulations.
• Lead a team of three HR professionals, providing guidance, training, and support in all HR functions.
• Resolve complex employee relations issues, maintaining a high level of employee morale and retention.
• Conduct regular HR audits to ensure compliance with state and federal labor laws.
• Identify areas for process improvement, suggest ideas, and share best practices for team collaboration.
• Provide guidance, training, and mentorship to ensure team proficiency in utilizing the Workday tool effectively.
• Adapt in using technology systems and applications to execute day-to-day responsibilities, including Workday, ServiceNow and Smart Recruiters.
• Provide general Workday support, troubleshoot errors, and resolve queries.
• Perform end-to-end HR business processes in Workday, such as Hire, Termination, Leave & Absence, Compensation & Benefits, Organizational Changes, and Role Assignments.
• Conduct data mass loads and integrations.
• Compile reports and conduct analysis from HRIS and other data resources.
• Design Intranet site pages for HR topics.
• Handle the employee separation process, including conducting exit interviews.

Achievements

• Achieved a remarkable increase in workforce size from 900 to 2200 employees over 4 years, demonstrating exceptional HR leadership and talent management skills.
• Automated LMS, Probation and Job data changes globally in Workday.
• Develop human resources policies for gifts, working hours, leave, and relocation.
• Develop monthly HR dashboards.
• Oversee internal and external statutory and ISO audits across locations.
• Managed 4000 ServiceNow requests over a span of two years.
• Maintain a typical happiness index of +82 in ServiceNow.
• Identified challenges encountered in ServiceNow and resolved them by bringing more service catalogue.
• Educated all employees to submit HR queries through ServiceNow.
• Implement a streamlined onboarding process that reduced new hire training time by 20% and improved the overall employee experience.

• Gathered resource requests from the right people and used a variety of resources, such as social networking sites, career websites, and databanks, to find the top applicants.
• Created employee IDs using Ramco and the Sify intraportal.
• Implemented various disciplinary measures for misconduct, tardy attendance, and absenteeism.
• Verified the accuracy of HR systems and encouraged data quality.
• Assisted with the testing and application of ongoing system and HRIS data improvements.

Achievements

• Successfully implemented the exit module in Ramco.
• Reviewed the existing onboarding framework and recommended process improvements to leadership, resulting in higher retention, engagement of new joiners, and saved HR bandwidth.
• Created MIS and published reports with key statistics on a periodic basis.
• Reviewed individual performance with stakeholders and issued PIPs.
• Ensured compliance with statutory regulations and supported processing provident fund monthly returns.

• Sourcing of resumes from various Job Portal and scheduling interview for supervisory staff
• Hiring short-term trainees through campus and registering them in BOAT (Board of Apprenticeship Training)
• Processed full & final settlement for left employees.
• Update the master data in SAP payroll module.
• Filing of half yearly returns and annual returns and remitting PF on monthly basis.
• Registration of IP Number for ESI eligible employees and filing ESI remittance on web portal
• Make necessary arrangements for employee welfare measures such as provisions of uniform, shoes.
• Monitor employee satisfaction level.
• Conducting canteen committee meeting once in a week.

Achievements

• Implemented SAP Recruitment module.
• Activated 2200 UAN numbers for eligible members.
• Settled long pending PF transfers.
• Successfully implemented travel and welfare policies.
• Successfully enrolled 200 Apprentice trainees in MHRD portal
• Trained shop floor supervisors for effective utilization of PMS in SAP
• Qualified EMS internal auditor from TQMI version ISO 14001:2015