Summary

Overview

Work History

Education

Skills

Languages

Personal Information

Details

Timeline

KRISHNAPRIYA AP

Bengaluru

Summary

Accomplished Technical Lead with a solid background in routers and cable gateways. Experience in test planning, test case execution, development, and bug triage at TATA ELXSI. Demonstrated ability to optimize testing processes and mentor teams, resulting in improved product quality and operational efficiency. Expertise in Jira and Confluence, with a commitment to continuous improvement. Proven track record in implementing effective testing methodologies to increase productivity and ensure software quality.

Overview

years of professional experience

Work History

Technical Lead /Senior Specialist

TATA ELXSI | Vodafone

Bangalore

10.2024 - Current

Directed comprehensive testing initiatives for Cable Gateway features on RDKB, achieving high-quality outcomes for Vodafone.
Supervised QA Engineers to maintain rigorous testing standards across all phases.
Collaborated with teams in Germany and Taiwan to streamline testing processes and enhance product delivery.
Implemented bug reporting and triaging via Jira and Confluence, improving resolution effectiveness.
Conducted training sessions on quality principles, fostering a culture of excellence among staff members.
Documented testing processes, including bug tracking reports and test cases, to ensure clarity and consistency.
Established quality metrics to measure performance and guide strategic decision-making.
Maintained defect databases throughout software development life cycle, ensuring accurate tracking of resolutions.

Technical Lead (Specialist)

TATA ELXSI | Vantiva

Bengaluru

04.2023 - 10.2024

Spearheaded resource planning and allocation to optimize testing efficiency and team performance.
Executed comprehensive test cycles, including smoke, sanity, ATP, and regression testing.
Validated product functionality through rigorous defect verification based on release criteria.
Identified and documented bugs while triaging issues for systematic resolution.
Developed automation scripts in TTL, Python, and Bash to enhance testing processes.
Established stability test beds to ensure reliable results in testing environments.
Engaged with customers daily to collect feedback and address concerns effectively.
Mentored junior team members to advance professional development and technical skills.

QA Specialist

TATA ELXSI | Technicolor

Bengaluru

04.2019 - 04.2023

Conducted thorough manual testing of cable modem features to ensure compliance with specifications.
Developed comprehensive test cases based on new features and requirements to guide testing efforts.
Identified and documented bugs, prioritizing by severity for efficient resolution.
Executed various test cycles, including smoke, sanity, ATP, and regression testing.
Validated defects against release criteria to guarantee product stability and quality.
Performed ad-hoc testing to explore unexpected scenarios and uncover potential issues.
Analyzed bugs to determine root causes, preventing recurrence in future releases.
Engaged with customers daily to provide project updates and address concerns.
Worked on cable modem features like portforwarding,triggering,DMZ,MAC filtering,DDNS and experice in TR069,ACS,Netsnmp etc

QA Specialist

TATA ELXSI | Technicolor | Intel KPI

Bengaluru

02.2018 - 08.2018

Conducted manual testing on various Technicolor router platforms to ensure functionality.
Developed comprehensive test cases to guide testing procedures and outcomes.
Identified and documented software glitches, malfunctions, and inconsistencies during testing.
Performed regression and sanity testing to verify system stability after updates.
Executed stability, performance, and throughput tests to assess operational efficiency.

QA Specialist

TATA ELXSI | Technicolor | Horizon TCH

Bengaluru / Amsterdam

05.2017 - 01.2018

Conducted thorough manual testing of Horizon Gateways across various development builds to validate performance and functionality.
Crafted comprehensive test cases for newly introduced features, ensuring complete coverage of all functionalities.
Identified and documented issues during testing, performing regression and sanity testing to verify bug fixes.
Executed stability tests to assess robustness and reliability of cable modem features, preparing detailed reports on findings.
Investigated and replicated customer-reported issues in real-world scenarios, facilitating thorough analysis and resolution.
Provided on-site assistance during major release deployments, ensuring smooth transitions and addressing customer concerns promptly.

QA Sr Engineer

TATA ELXSI | Liberty Global

Amsterdam/Trivandrum

04.2016 - 04.2017

Executed manual testing on multiple Horizon set-top box models.
Conducted bug reporting and regression testing to ensure quality.
Authored test cases based on newly introduced features.
Facilitated direct client communication to discuss project updates.
Configured racks for stability and conducted manual testing.
Performed stability execution and prepared detailed reports.
Maintained and troubleshot rack systems for optimal performance.
Flashed new builds across various execution racks as needed.

QA Sr Engineer

TATA ELXSI | Comcast | CSVTE

Trivandrum

02.2015 - 03.2016

Executed manual testing and automated execution of various XRE applications.
Conducted bug reporting, log analysis, and regression testing to ensure quality assurance.
Authored test cases based on new features to guarantee comprehensive coverage.
Facilitated client communication and generated detailed reports for project stakeholders.

QA Sr Engineer

TATA ELXSI | Sky | Ethan DTS

Trivandrum

06.2014 - 01.2015

Conducted hardware component testing for Boxes supplied by BSkyB.
Developed unit test cases using CUNIT framework for diverse applications.
Identified dead code utilizing gcov to enhance code quality.
Performed bug fixes for test applications and prepared comprehensive reports.

QA Sr Engineer

TATA ELXSI | Comcast | Cavalry

Trivandrum

06.2012 - 05.2014

Executed automation for Comcast's transition to an all-digital service model.
Conducted manual testing on multiple features to ensure functionality.
Performed stability testing, including build triggering, for new code drops across various DTA models.
Logged defects and prepared detailed reports on system performance issues.
Tested devices related to head-end activities using Cisco DTACS and Motorola CASMR.
Troubleshoot issues with digital terminal adapters (DTAs) to enhance service reliability.
Reported bugs in theHPQC/ALM tracking system and conducted retesting for resolution.

QA Engineer

TATA ELXSI | Barcelona 2.0

Trivandrum

03.2012 - 06.2012

Automated test cases for Barcelona 2.0 devices utilizing QTP tool.
Prepared batch runs and daily status reports to track progress.
Developed and reviewed scripts and shared libraries for efficiency.
Conducted manual testing and reported defects for resolution.

QA Engineer

TATA ELXSI | S25 Automation

Trivandrum

05.2011 - 03.2012

Developed and executed automated test scripts for S25 set-top box features using QTP.
Conducted testing and review of automated test scripts to ensure accuracy.
Performed batch run execution and generated detailed reports on results.
Analyzed automation processes, identifying bugs and reporting findings effectively.
Executed manual testing procedures, documenting defects for subsequent resolution.

QA Engineer

TATA ELXSI | ETV A28

Trivandrum

04.2011 - 05.2011

Automated various functionalities of A28 set-top boxes to enhance user experience.
Executed batch runs and generated reports to assess performance and accuracy.
Tested and reviewed test scripts to ensure comprehensive coverage and reliability.
Conducted porting and bug fixing to resolve issues and improve software stability.

QA Engineer

TATA ELXSI | S25 Guide Automation

Trivandrum

08.2010 - 03.2011

Automated execution of QTP scripts for Comcast S25 set-top boxes.
Conducted thorough testing and review of test scripts.
Executed batch runs and generated reports for multiple S25 modules, including parental control and search.

Education

Diploma - Computer Engineering

Technical Education Department of Kerala

Kerala

01.2010

Skills

Test case execution and development on cable modem and routers
Bug reporting and triage
Gateway testing
Leadership and team management
Time management
Jira and Confluence expertise
TR069 simulator proficiency
NetSNMP and MIB browser usage
Wireshark analysis skills
Iperf3 performance testing
HPQC and ALM oversight
Rally project tracking
Python basic programming skills

Shell scripting expertise
Excentis configuration editor knowledge
Wi-Fi feature testing
Memory profiling on routers
Resource planning strategies
Continuous improvement initiatives
Customer engagement techniques
Mentoring team members effectively
Quality assurance practices
Process optimization strategies
Technical documentation skills
Cross-functional collaboration abilities
Testing oversight and management

Languages

English, Malayalam, Tamil

Personal Information

Summary

Overview

Work History

Technical Lead /Senior Specialist

Technical Lead (Specialist)

QA Specialist

QA Specialist

QA Specialist

QA Sr Engineer

QA Sr Engineer

QA Sr Engineer

QA Sr Engineer

QA Engineer

QA Engineer

QA Engineer

QA Engineer

Education

Diploma - Computer Engineering

Skills

Languages

Personal Information

Details

Timeline

Technical Lead /Senior Specialist

Technical Lead (Specialist)

QA Specialist

QA Specialist

QA Specialist

QA Sr Engineer

QA Sr Engineer

QA Sr Engineer

QA Sr Engineer

QA Engineer

QA Engineer

QA Engineer

QA Engineer

Diploma - Computer Engineering

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