Krishnapriya R
Process specialist (SME) Supply chain Management
Chennai,Tamilnadu
Summary
Proven expert with a history at Hewlett Packard India Private Limited, enhancing team performance and fostering a culture of continuous improvement. Skilled in SAP S4/HANA and mentoring, I streamlined processes and collaborated on innovative solutions, significantly increasing efficiency and stakeholder satisfaction.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Subject Matter Expert
Hewlett Packard India Private Limited
09.2018 - Current
- Mentored junior team members with process, contributing to their professional growth and development in supplies business/Graphics supply business and instant ink.
- Validating the order status with ETA/ delivery status in SAP S4 HANA
- Based on business needs performing order changes in the designated UI tool ex : quantity , TDD/TSD , plant etc.
- Performing Mass activities in S4 HANA for user release or TDD change request.
- Preparing daily report/ Graphs/Pivot Table for communication to stakeholders with release status for supplies business.
- Updating the training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
- Coordinating with Order management team for route/ Pricing issue in the system.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Analyzed business problems, identifying root causes and developing robust solutions.
- Collaborated with cross-functional teams to develop innovative solutions, leading to successful project outcomes.
- Evaluated customer needs and feedback to drive product and service improvements.
Process Executive
InfoSearch BPO Services
04.2017 - 10.2017
- Maintained strict adherence to quality standards by conducting regular audits, resulting in reduced error rates.
- Answered telephone or online requests and completed interactions quickly to meet productivity goals.
- Worked on both Voice and Non Voice process, international Voice process for australia on solar panels and Non Voice process on product inspection for Mondelez Manufacture.
- Developed strong relationships with stakeholders by ensuring clear communication and timely delivery of results.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Education
Professional Course Online - Finance Accounting
Chartered Institute of Management Accounting
UK 04.2001 -
MBA - Finance
Loyola PULC College
Chennai 06.2018 - 04.2020
Bachelor of Commerce in General - Madras University
Sri Kanyaka Parameshwari Arts And Science College
Chennai 06.2014 - 04.2017
HSC - State Board
St. Ursulas Anglo Indian Higher Secondary School
Church Park, Chennai 06.2013 - 04.2014
SSLC - State Board
St. Ursulas Anglo -Indian Higher Secondary School
Church Park, Chennai 06.2011 - 04.2012
Skills
SAP S4/HANA
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
French
Intermediate (B1)
Strength
Efficient Team worker.
Excellent Communication.
Willing to explore learn and implement new Ideas.
Declaration
I hereby declare that the above mentioned information is correct up to my Knowledge and I bear the responsibility for the correctness of the above mentioned.
PLACE : KRISHNAPRIYA R
DATE : (Signature)
Timeline
Subject Matter Expert
Hewlett Packard India Private Limited
09.2018 - Current
MBA - Finance
Loyola PULC College
06.2018 - 04.2020
Process Executive
InfoSearch BPO Services
04.2017 - 10.2017
Bachelor of Commerce in General - Madras University
Sri Kanyaka Parameshwari Arts And Science College
06.2014 - 04.2017
HSC - State Board
St. Ursulas Anglo Indian Higher Secondary School
06.2013 - 04.2014
SSLC - State Board
St. Ursulas Anglo -Indian Higher Secondary School
06.2011 - 04.2012
Professional Course Online - Finance Accounting
Chartered Institute of Management Accounting
04.2001 -