Summary
Overview
Work History
Education
Skills
Languages
Strength
Declaration
Timeline
Generic
Krishnapriya R

Krishnapriya R

Process specialist (SME) Supply chain Management
Chennai,Tamilnadu

Summary

Proven expert with a history at Hewlett Packard India Private Limited, enhancing team performance and fostering a culture of continuous improvement. Skilled in SAP S4/HANA and mentoring, I streamlined processes and collaborated on innovative solutions, significantly increasing efficiency and stakeholder satisfaction.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work History

Subject Matter Expert

Hewlett Packard India Private Limited
09.2018 - Current
  • Mentored junior team members with process, contributing to their professional growth and development in supplies business/Graphics supply business and instant ink.
  • Validating the order status with ETA/ delivery status in SAP S4 HANA
  • Based on business needs performing order changes in the designated UI tool ex : quantity , TDD/TSD , plant etc.
  • Performing Mass activities in S4 HANA for user release or TDD change request.
  • Preparing daily report/ Graphs/Pivot Table for communication to stakeholders with release status for supplies business.
  • Updating the training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
  • Coordinating with Order management team for route/ Pricing issue in the system.
  • Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
  • Analyzed business problems, identifying root causes and developing robust solutions.
  • Collaborated with cross-functional teams to develop innovative solutions, leading to successful project outcomes.
  • Evaluated customer needs and feedback to drive product and service improvements.

Process Executive

InfoSearch BPO Services
04.2017 - 10.2017
  • Maintained strict adherence to quality standards by conducting regular audits, resulting in reduced error rates.
  • Answered telephone or online requests and completed interactions quickly to meet productivity goals.
  • Worked on both Voice and Non Voice process, international Voice process for australia on solar panels and Non Voice process on product inspection for Mondelez Manufacture.
  • Developed strong relationships with stakeholders by ensuring clear communication and timely delivery of results.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Education

Professional Course Online - Finance Accounting

Chartered Institute of Management Accounting
UK
04.2001 -

MBA - Finance

Loyola PULC College
Chennai
06.2018 - 04.2020

Bachelor of Commerce in General - Madras University

Sri Kanyaka Parameshwari Arts And Science College
Chennai
06.2014 - 04.2017

HSC - State Board

St. Ursulas Anglo Indian Higher Secondary School
Church Park, Chennai
06.2013 - 04.2014

SSLC - State Board

St. Ursulas Anglo -Indian Higher Secondary School
Church Park, Chennai
06.2011 - 04.2012

Skills

SAP S4/HANA

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
French
Intermediate (B1)

Strength

Efficient Team worker.

Excellent Communication.

Willing to explore learn and implement new Ideas.


Declaration

I hereby declare that the above mentioned information is correct up to my Knowledge and I bear the responsibility for the correctness of the above mentioned.



PLACE :                                                                                                                                                                                                                                           KRISHNAPRIYA R

DATE    :                                                                                                                                                                                                                                                           (Signature)


                                                                                                                                                                                                                                     

Timeline

Subject Matter Expert

Hewlett Packard India Private Limited
09.2018 - Current

MBA - Finance

Loyola PULC College
06.2018 - 04.2020

Process Executive

InfoSearch BPO Services
04.2017 - 10.2017

Bachelor of Commerce in General - Madras University

Sri Kanyaka Parameshwari Arts And Science College
06.2014 - 04.2017

HSC - State Board

St. Ursulas Anglo Indian Higher Secondary School
06.2013 - 04.2014

SSLC - State Board

St. Ursulas Anglo -Indian Higher Secondary School
06.2011 - 04.2012

Professional Course Online - Finance Accounting

Chartered Institute of Management Accounting
04.2001 -

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Krishnapriya RProcess specialist (SME) Supply chain Management