Krishnapriya R
Process specialist (SME) Supply chain Management
Chennai,Tamilnadu
Summary
Proven expert with a history at Hewlett Packard India Private Limited, enhancing team performance and fostering a culture of continuous improvement. Skilled in SAP S4/HANA and mentoring, I streamlined processes and collaborated on innovative solutions, significantly increasing efficiency and stakeholder satisfaction.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Subject Matter Expert
Hewlett Packard India Private Limited
09.2018 - Current
- Mentored junior team members with process, contributing to their professional growth and development in supplies business/Graphics supply business and instant ink.
- Validating the order status with ETA/ delivery status in SAP S4 HANA
- Based on business needs performing order changes in the designated UI tool ex : quantity , TDD/TSD , plant etc.
- Performing Mass activities in S4 HANA for user release or TDD change request.
- Preparing daily report/ Graphs/Pivot Table for communication to stakeholders with release status for supplies business.
- Updating the training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
- Coordinating with Order management team for route/ Pricing issue in the system.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Analyzed business problems, identifying root causes and developing robust solutions.
- Collaborated with cross-functional teams to develop innovative solutions, leading to successful project outcomes.
- Evaluated customer needs and feedback to drive product and service improvements.
Process Executive
InfoSearch BPO Services
04.2017 - 10.2017
- Maintained strict adherence to quality standards by conducting regular audits, resulting in reduced error rates.
- Answered telephone or online requests and completed interactions quickly to meet productivity goals.
- Worked on both Voice and Non Voice process, international Voice process for australia on solar panels and Non Voice process on product inspection for Mondelez Manufacture.
- Developed strong relationships with stakeholders by ensuring clear communication and timely delivery of results.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Education
Professional Course Online - Finance Accounting
Chartered Institute of Management Accounting
UK 04.2001 -
MBA - Finance
Loyola PULC College
Chennai 06.2018 - 04.2020
Bachelor of Commerce in General - Madras University
Sri Kanyaka Parameshwari Arts And Science College
Chennai 06.2014 - 04.2017
HSC - State Board
St. Ursulas Anglo Indian Higher Secondary School
Church Park, Chennai 06.2013 - 04.2014
SSLC - State Board
St. Ursulas Anglo -Indian Higher Secondary School
Church Park, Chennai 06.2011 - 04.2012
Skills
SAP S4/HANA
MS Office 365
Tableau
Power Apps
Process Flows
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
French
Intermediate (B1)
Strength
Efficient Team worker.
Excellent Communication.
Willing to explore learn and implement new Ideas.
Declaration
I hereby declare that the above mentioned information is correct up to my Knowledge and I bear the responsibility for the correctness of the above mentioned.
PLACE : KRISHNAPRIYA R
DATE : (Signature)
Timeline
Subject Matter Expert
Hewlett Packard India Private Limited
09.2018 - Current
MBA - Finance
Loyola PULC College
06.2018 - 04.2020
Process Executive
InfoSearch BPO Services
04.2017 - 10.2017
Bachelor of Commerce in General - Madras University
Sri Kanyaka Parameshwari Arts And Science College
06.2014 - 04.2017
HSC - State Board
St. Ursulas Anglo Indian Higher Secondary School
06.2013 - 04.2014
SSLC - State Board
St. Ursulas Anglo -Indian Higher Secondary School
06.2011 - 04.2012
Professional Course Online - Finance Accounting
Chartered Institute of Management Accounting
04.2001 -