Krishnaveni Bathula
SAP Sales And Distribution Consultant
Worli, Mumbai
Summary
Looking for an opportunity to work in SAP SD Implementation profile and learn new technologies/functionalities which helps me grow professionally and help team achieve company goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
SAP SD Consultant (Assistant Systems Analyst)
TATA CONSULTANCY SERVICES
Mumbai
10.2023 - Current
- Working in SAP Greenfield Implementation for client Tata Projects Limited
- About Client - Tata Projects is one of the fastest growing Engineering,
Procurement and Construction (EPC) companies in India.They provide
ready to deploy solutions for roads, bridges, integrated rail & metro
systems, commercial building & airports, power generation, water & waste
management and mining & metal purification systems. - Working at client location to Implement SAP services.
- End to End Order to Cash Cycle Unit Testing in GUI and Fiori App
- Prepared Test Scripts and User Manuals for Sales and Distribution
- Participated in System Integration Testing (SIT) – guided/trained core team members in running all sales scenarios
- Participated in User Acceptance testing (UAT) – supported super users in testing and resolved queries/issues
- Participated in business meetings for realization and familiarization trainings to core team members – prepared relevant power point presentation for same
- Performed testing of Output Forms for various Invoice documents – Eg: Proforma Invoice, Consolidated Tax Invoice, Tax Invoice accordingly, interacted with development team for final output forms as per business requirement
- Configuring of plants - Defining shipping points, Assigning of shipping points to plants, shipping point determination and assigning of plant codes to sales organization and distribution channel as an when new plant requirement comes.
- Worked on configuring Enterprise Structure for OTC– Defining and Assigning
- Definition and Assignment of Order Reasons to Sales document types and Sales organization
- Definition and Assignment of Reason for Rejection to Sales document types and Sales organization
- Configured Revenue Account Determination (VKOA) for Intercompany Sales.
- Prepared Functional Specification document for Scrap Sales Order Form - configured Texts for Sales Order Header and Item data, Output data configuration for Sales order output form, tested the developed output form.
- Worked closely with Finance team for customer requirement - Advance Adjustment in Billing, new cockpit for customer downpayment adjustment with sales order is created - did end to end testing and prepared script along with demo to customer.
- Worked on developments like Proforma and Tax invoice Partial Billing, Accounts Receivable for back dated Invoice
- Knowledge in Presales activity: Inquiry/Quotation, Master Data like Customer Master, Material Master, Condition Records, Sales Document Types, Item Categories, Billing Types, Pricing, Copy Control, Credit Notes, Debit Notes, Sales Return, Text data, Output data.
- Hyper care support: Supporting and resolving user issues in day to day business needs.
- Tools used: SAP S/4 HANA 2022, SAP Fiori UI5, Jira and Service Desk for defects tracking.
Customer Relationship Manager (Assistant Systems Analyst)
TATA CONSULTANCY SERVICES
Mumbai
09.2020 - 09.2023
- Worked as Customer Relationship Manager for SaaS based application with TCS iON GST Suvidha Provider
- Managed 40+ customer accounts including small to medium (SMB) and Enterprise customers
- Primary activities were customer onboarding, conducting kickoff meetings, product delivery/training/demonstration & supporting clients to use GST cloud- based solution for filing GSTR returns/E-invoicing & EWB of their organization smoothly
- Providing support in API Integration to customer's technical teams
- Acted as a single point of contact and ensures solution adoption, satisfaction, and renewals of customers
- Conducting Quarterly Business Reviews (QBRs) for customer health checks
- Understanding of customer requirements and working closely with internal cross- functional teams for implementation of the same to improve customer experience
- Supports Sales team in providing demos to prospect customers
- Responsible for contract renewals process YoY for the entire customer base of the team
- Responsible for maintaining key customer databases
- Responsible for tracking transactions defined in the contract agreement for the entire customer base
- Assisted and trained newly joined team members about the products
- Tools used – Postman API, CRM, WinSCP
- Achievements - as a customer relationship manager received appreciation from customers for excellent support and excellent customer satisfaction survey ratings (CSS).
Digital Marketing Intern
BookEventz
Mumbai
04.2019 - 08.2019
- Worked as Digital Marketing Intern - Search Engine Optimization to increase website traffic, lead generations through Facebook Ads Manager, Quora blogs, Articles, Email Campaigns
- Tools used - Google Analytics to track traffic, Google Search Console for SEO optimization, Google AdWords, Campaign URL Builder & phpMyAdmin for email campaigns, Facebook Ads Manager.
Education
MBA - Marketing
ITM BUSINESS SCHOOL
Mumbai 05.2018 - 07.2020
Bachelor's in Engineering - Information Technology -
Padmabhushan VasantDada Patil College of Engineering
Mumbai 06.2014 - 06.2018
Skills
Order to Cash
End User Training
Unit Testing
SAP Implementation
System Integration Testing
Team work
Communication skills
Certification
SAP Sales and Distribution - LinkedIn Learning
Timeline
SAP SD 32 hour Training - Udemy
11-2023
SAP SD Consultant (Assistant Systems Analyst)
TATA CONSULTANCY SERVICES
10.2023 - Current
SAP Sales and Distribution - LinkedIn Learning
02-2023
Customer Relationship Manager (Assistant Systems Analyst)
TATA CONSULTANCY SERVICES
09.2020 - 09.2023
Digital Marketing Intern
BookEventz
04.2019 - 08.2019
MBA - Marketing
ITM BUSINESS SCHOOL
05.2018 - 07.2020
Bachelor's in Engineering - Information Technology -
Padmabhushan VasantDada Patil College of Engineering
06.2014 - 06.2018
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