KRISHNENDU DEBNATH
Bally
Summary
To bring my experience, expertise, interpersonal skills, and innate drive to the professional workspace while setting myself up as an resourceful asset contributing towards the organizations growth, through continual learning, disciplined approach and right attitude to face all challenging tasks at hand.
Overview
14
14
years of professional experience
Work History
Manager Marketing & Operations
MATA DI CONSTRUCTIONS
09.2023 - Current
- Client and project development support and follow ups
- Looking after the sales & Marketing team
- Managing and motivating team to drive and achieve the sales targets
- Create and follow ups of new strategies of marketing
- Looking after the Admin activities in terms of managing the day to day office work
- Assisting with logistical data and materials repository
- Coordinate with other departments as per the requirements
- Vendor handling and management
- Maintaining the relationship with the suppliers
- Order Management, maintaining all the records and documents
- Handling and maintaining relationships with the clients
- Looking after all the required inventory or products.
Sr. Analyst
Capgemini Technology Services India Limited
07.2022 - 05.2023
- HRO ( WFA, Talent Acquisition, Onbording) and backend office support for projects based out of US
- Job posting ( Taleo), Co-ordinate for the interview, align for the interview, Follow up till Onbording
- Employee Recruitment
- Implement various source sourcing methods and channels
- Documents verification and onbord the selected candidates
- Database management, backend office process support, Transfers, follow up etc
- Regular client review meetings handling and process development planning etc.
Information Process Enabler
TATA CONSULTANCY SERVICES (TCS)
06.2014 - 10.2020
- Human Resource Operation (WFA, Payroll, Onbording, Talent Acquisition, L& D )
- End to End Employees life cycle management from hire till retire and backend office support for projects based out of Australia, UK and US
- Posting job, Searching best fit Talent through verious channels, Aligning Selected Talent for interview
- Regular follow up till Onbording
- Processing the payroll (Monthly, Weekly and fortnightly )
- Maintaining Complete Employee Life Cycle Management ( Hiring , Position Change, Department Change, Supervisor Change, Promotion, Termination, Retirement, Leaves Etc.) Arranging the training for the eligible employees and following up those accordingly
- Daily Client and team meeting with senior leafs for process update and new strategy
- Payroll processing and preparing reports
- Employee Recruitment, Document verification, Employee Database and Life Cycle management, Transfers, Change of Position, Terminations, Leaves, Generating Weekly and Monthly Reports etc
- Database management, backend office process support, Terminations and Retirements etc
- Regular client review meetings handling and process development planning etc
- Support end users through chat and phone for the project Npower
- ACHIEVEMENT: selected as Knowledge Transfer (KT) Lead at TCS and after completing the KT, got a chance to handle the team till process stabilization as a SME & Asst
- Team Leader.
Customer care Executive
IBM
01.2010 - 08.2011
- Receiving Inbound calls and resolve customer queries
- Technical and non-technical process, voice and non-voice process support
- Client email and calls correspondence and negotiations
- Back office process support and record maintenance
- Maintain database of candidate records, including active and passive prospects, hired and fired employees, and other designations.
Education
GRADUATION -
LALBABA COLLEGE
01.2006
HIGHER SECONDARY -
ANANDANAGAR HIGH SCHOOL
01.2003
MATRICULATION -
ANANDANAGAR HIGH SCHOOL
01.2001
Skills
- Theoretical Knowledge of SQL and UNIX
- MS Word
- Excel
- PowerPoint
- Internet
- OpenOffice
- Hands on experience of preparing SOPs
- Process Map
- Sipoc
- FMEA
Application Skills
- SAP
- CRM
- Service Now
- People Link
- GBS
Industry Domain Experience
BPO, HRO, UTILITY, TELECOM, IT, Technical/Non-Technical Process support, Backend Process support, Voice/Non-Voice support, Construction
Known Languages
- ENGLISH
- Bengali
- Hindi
Personal Information
- Date of Birth: 08/06/84
- Marital Status: Married
Disclaimer
I am hereby declaring that all the information stated here is true to the best of my knowledge. If at any stage any of the above stated information is found false, I may be liable for the consequences thereof.
Languages
English
Advanced (C1)
Timeline
Manager Marketing & Operations
MATA DI CONSTRUCTIONS
09.2023 - Current
Sr. Analyst
Capgemini Technology Services India Limited
07.2022 - 05.2023
Information Process Enabler
TATA CONSULTANCY SERVICES (TCS)
06.2014 - 10.2020
Customer care Executive
IBM
01.2010 - 08.2011
GRADUATION -
LALBABA COLLEGE
HIGHER SECONDARY -
ANANDANAGAR HIGH SCHOOL
MATRICULATION -
ANANDANAGAR HIGH SCHOOL