KRISTINE HABICH
Dugger
Summary
Experienced with product development, market analysis, and lifecycle management. Utilizes cross-functional collaboration to drive product success and adaptability to changing market needs. Strong understanding of strategic planning and execution to achieve business objectives.
Overview
17
17
years of professional experience
Work History
Product Manager
True Rx Health Strategists
08.2024 - 08.2025
- Developed product roadmap and identified key milestones for successful launch of new programs.
- Designed a patient adherence program to enhance clinical outcomes and lower healthcare expenses for employers.
- Led the development and implementation of a weight management program to enhance patient outcomes and reduce employer healthcare costs.
- Collaborated with cross-functional teams—including Clinical, IT, and Analytics—to gather business requirements and drive product design, while facilitating planning meetings to align stakeholders on priorities.
- Performed continuous market research and competitor analysis to inform strategic decisions and build in-depth understanding of market dynamics.
- Created detailed product and business requirement documents based on customer needs, internal team needs and business objectives.
- Proposed innovative solutions to optimize and expand the product pipeline, enhancing market competitiveness.
- Monitored and evaluated KPIs to track performance and identify areas for improvement.
Associate Product Manager, L&D, Surgical and Neonatal
CooperSurgical (Cook Medical acquisition)
01.2024 - 07.2024
- Continued managing select Cook Medical products following acquisition to ensure business continuity and performance.
- Managed adult critical care, neonatal and surgical line of products, ensuring effective management and performance.
- Collaborated with cross functional team consisting of colleagues from Product Management, Engineering, Regulatory, Supply Chain and Marketing on projects and daily activities.
- Executed marketing operations tasks, including the PARC (Promotion and Advertising Review Committee) approval process to ensure compliance.
- Led initiative to implement service plans and billing options for capital equipment, aiming to increase equipment longevity and drive disposable sales.
- Collaborated with supply chain and manufacturing teams to manage product inventory, allocation, and replenishment schedules.
Product Manager, Reproductive Health
Cook Medical
12.2015 - 01.2024
- Oversaw the IUI Catheter, GYN Surgery, and GYN Imaging product portfolios, managing end-to-end product lifecycle and driving strategic growth.
- Coordinated international inventory and cold chain logistics to ensure timely delivery of temperature-controlled products.
- Collaborated with a cross functional team of Engineering, Regulatory, Marketing, Legal, Customer Service and Manufacturing regularly to solve problems and drive projects.
- Worked cross-functionally with global teams to support successful product launches and ensure consistent product availability across markets.
- Supported sales management by leading calls to clarify product information and address strategic or operational concerns.
- Coordinated with supply chain to distribute temperature-controlled products globally and ensured compliance to cold chain shipping protocols.
- Coordinated with vendor on production and cold chain shipping logistics for temperature-controlled products to ensure timely delivery.
- Worked closely with operations team to refine and streamline workflows for cold chain products, improving coordination and execution.
- Analyzed sales data to identify trends and deliver actionable business insights.
Project Manager, Reproductive Health
Cook Medical
05.2014 - 12.2015
- Developed and launched service plans for capital equipment, enhancing equipment longevity and driving incremental revenue through service offerings.
- Executed project to transition service and repair operations from a 3rd party vendor to an in-house team resulting in improved turnaround time, cost savings and improved customer satisfaction.
- Conducted training for service technicians on IVF products and laboratory protocols to ensure compliance with industry standards and optimal customer support.
- Executed shipping container project for cold chain shipping to decrease shipping cost and increase customer satisfaction.
- Analyzed forecast accuracy for temperature-controlled product sales and adjusted projections to improve demand planning and inventory management.
- Partnered with product managers on cross-functional projects to drive product enhancements and streamline go-to-market strategies.
Inside Sales Specialist, Women's Health
Cook Medical
03.2008 - 04.2014
- Coordinated shipping logistics for temperature-controlled products, ensuring compliance with cold chain shipping protocols.
- Supported customer service and sales operations team by advising on inquiry resolution and product details, improving response accuracy and customer satisfaction.
- Aided the North American sales team in enhancing customer experience through effective complaint resolution, inquiry support, and product education.
- Supported IVF customers with inventory planning for short shelf life, temperature-sensitive products, improving product usage efficiency and minimizing spoilage.
- Oversaw account relationships with medical research facilities, coordinating services and addressing client needs to foster long-term partnerships.
- Engaged with prospective customers through timely follow-ups to convert leads into qualified sales.
Education
B.S - Psychology
Indiana State University
Skills
- Microsoft Power BI
- Microsoft Office Suite
- Smartsheet
- Sales operations
- Sales and Customer Support
- Miro Process Workflow
- Cross-functional teams
Timeline
Product Manager
True Rx Health Strategists
08.2024 - 08.2025
Associate Product Manager, L&D, Surgical and Neonatal
CooperSurgical (Cook Medical acquisition)
01.2024 - 07.2024
Product Manager, Reproductive Health
Cook Medical
12.2015 - 01.2024
Project Manager, Reproductive Health
Cook Medical
05.2014 - 12.2015
Inside Sales Specialist, Women's Health
Cook Medical
03.2008 - 04.2014
B.S - Psychology
Indiana State University
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