Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

KRITARTH SRIVASTAV

Gurgaon

Summary

Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management.

Overview

7
7
years of professional experience

Work History

Management Trainee

GENPACT
GURGRAM
12.2021 - Current
  • Conducted market analysis to identify potential opportunities for growth.
  • Collaborated with senior management to ensure successful implementation of projects.
  • Developed and implemented strategies to improve customer service experience.
  • Developed and maintained relationships with vendors and suppliers.
  • Reviewed customer orders for accuracy and completeness, ensuring compliance with company policies.
  • Developed and implemented process improvements to reduce the time between order entry and cash receipt.
  • Coordinated with customers to ensure accurate invoicing, timely payments, and resolution of disputes.
  • Provided training to new team members on established procedures related to Order-to-Cash processes.
  • Analyzed customer accounts to identify payment discrepancies and develop action plans.
  • Assisted in resolving complex billing issues that required coordination across multiple departments.
  • Interacted with internal teams like Accounts Receivable and Credit Control for efficient collection of receivables.
  • Monitored incoming payments against open invoices, identified discrepancies, and followed up as necessary.

Quality Auditor

WIPRO
MUMBAI
10.2018 - 08.2019
  • Maintained records of inspection results, test methods used and other relevant information regarding quality assurance activities.
  • Documented inspection results according to established protocols including detailed reports outlining any potential defects or discrepancies found during review process.
  • Identified areas of improvement within current operational procedures as well as recommended best practices for future operations.

Associate

TELEPERFORMANCE
MUMBAI
01.2018 - 10.2018
  • Generated periodic reports summarizing account balances and collection activities.
  • Answered customer inquiries regarding billings, payments, account status.
  • Resolved discrepancies between customers' remittances and invoices received.
  • Assisted with year-end closing tasks including preparing journal entries.

Education

Bachelor of Science - Computer Engineering

ANAND ENGINEERING COLLEGE
AGRA
07-2017

Skills

  • Training delivery
  • Industry Expertise
  • New Hire Training
  • Feedback Analysis
  • Coaching and training
  • EXCEL
  • SQL
  • POWER BI

Accomplishments

  • SIX SIGMA
  • ACE PLAYER AWARD

Timeline

Management Trainee

GENPACT
12.2021 - Current

Quality Auditor

WIPRO
10.2018 - 08.2019

Associate

TELEPERFORMANCE
01.2018 - 10.2018

Bachelor of Science - Computer Engineering

ANAND ENGINEERING COLLEGE

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KRITARTH SRIVASTAV