Krithiga Ponnambalam

• Led the integration team in overseeing and executing smooth integrations between Workday and external systems for the HCM and Finance (Phase X) implementation.
• Collaborate with business stakeholders, HR, IT, and external vendors to define integration requirements, scope, and project timelines
• Involved in the solutioning and build of complex integrations and ensured that data mapping between Workday and other systems is accurate and consistent.
• Oversee the development and implementation of complex integrations using Workday Integration tools.
• For non-standard integrations, design and implement custom integrations as required by the business.
• Manage the testing process, ensuring integrations work correctly in the context of full end-to-end workflows.
• Develop and manage the deployment plan for integrations, ensuring minimal disruption to the business.
• Develop migration checklist and review the Migration document for smooth transition.
• Increased customer satisfaction by addressing post-integration issues swiftly and effectively through proper troubleshooting techniques.
• Mentor and train team members on Workday integrations
• Successfully manage project milestones, budgets, and timelines while maintaining effective communication with clients and stakeholders.

Workday Extend:

• Leading a team of 14 members focused on Extend projects and Proof of Concept (POC) initiatives.
• Lead the development of custom applications using Workday Extend to meet specific client requirements.
• Design, configure, and deploy complex studio integrations required as part of Workday Extend Applications.
• Collaborate with cross-functional teams (technical, business analysts, and clients) to gather requirements and translate them into technical solutions.

Consolidation/Merger Project

• Impact analysis of several interfaces with respect to new company being acquired

• Devised strategies to include/exclude the merger employees for several integrations

• Conducted design walk-through sessions with client

• Modified several interfaces to accommodate the new set of employee population

• Identified and raised the key issues that might arise due to inclusion of new employees.

• Made changes on CCW, PICOF, PECI, Studio, Custom Reports

• Actively supported during SIT and UAT phase

• Devised the cut over plan for about 200 integrations

• Provided hyper care coverage for 1 month.

AMS Project

• Periodic monitoring of incoming incidents and service requests and distributing to the team

• Get periodic updates from team and provide consolidated report to onshore leads

• Handled P1 calls with clients and vendors

• Coach/groom team members for personal and team benefits

• Worked on resolving complex issues, performed clean-up activities, guided the team on technical grounds to resolve the issues

• Analyze new demands that comes in and provide accurate estimates to client for implementation

• Provided solutioning for the existing Nissan integrations impacted for Alliance project for all region.

• Participated sessions with client and vendors, create the design and mapping documents and submit the same for sign off.

• Day to day support during the alliance project for the integration and Reporting issues.

• Involved in the design phase and prototyping for further discussions with the client.

• Managed the Alliance team to complete each phase of the project on time

• Modified many Inbound Studio integrations to bring the external data to load into Workday using web service call

• Created and used calculated fields in reporting, business processes, integrations and other areas within Workday.

• Hands on Workday systems integration experience building custom integrations using Workday Studio, Cloud Connect and Document Transformation

• Day to day support of Workday HCM, Security, Compensation and Reporting issues.

• Experienced to work with Workday Report Writer and creating custom integrations with third party applications using Workday Cloud Connect and Enterprise Interface Builder (EIB).

• Created many Inbound Studio integrations to bring the external data to load into Workday using web service call

• Created and used calculated fields in reporting, business processes, integrations and other areas within Workday.

• Designed and developed a set of integrations to integrate Workday HR with Recruiting system.