Krithika Murugan
Chennai
Summary
Proficient Quality Analyst with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently works with minimum supervision. Independent and self-directed. Detail-oriented professional committed to improving organizational outcomes by monitoring performance initiatives.
Overview
6
6
years of professional experience
Work History
Quality Analyst (Manual Tester)
Amazon.com Inc
Chennai
05.2021 - 09.2023
- Worked on a defined set of instructions to collect ground truth data for the product development
- Performed execution and report results accurately
- Performed procedures and guidelines for new tasks/releases
- Performed repetitive exercises based on the dynamic instructions without compromising on quality
- Used software tools for data capture and comply with the processes of the organization on a daily basis
- Captured test results, communicating and escalating failures and providing individual status reports and adhering to Productivity and Quality base lines
- Escalated queries and concerns related to the execution in the portal and closing the same as per the SLA's
- Owned the daily targets against internal and external dependencies.
- Maintained quality assurance procedure documentation.
Android developer
Tabsquare Technologies
Chennai
11.2017 - 01.2018
- Was responsible for gathering feature requests from Product Manager and discuss the solutions with stakeholders
- Developed an application for matrimonial services around Chennai on native Android platform.
Education
B.Tech IT -
KCG College of Technology
05.2019
Skills
- Correction action planning
- Requirements Gathering
- Quality Improvement
- Report creation
- Data Validation
- Data Analysis
- Requirements Analysis
- Quality processes
- Defect tracking
- Hands on experience in Microsoft Word and Excel
Locations
Chennai
Languages
- Tamil
- English
Affiliations
- Cartoon drawing
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
Quality Analyst (Manual Tester)
Amazon.com Inc
05.2021 - 09.2023
Android developer
Tabsquare Technologies
11.2017 - 01.2018
B.Tech IT -
KCG College of Technology
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