Krithika Sekar
Product Manager
Chennai
Summary
Continuing to solving customer problems for 4+ years by building impactful products. Led development of 3+ MVPs across gaming, healthcare, and AI-driven systems, managing teams of 20+ members. Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
Overview
9
9
years of professional experience
2
2
Certifications
2
2
years of post-secondary education
Acheivements
- Achieved substantial latency improvement in TTS Agent, reducing p95 query latency to 18.56s and median (p50) latency to just 10.99s for end-to-end generation—including summary and visual representations.
- AI-Driven Role Mapping Implemented client onboarding by AI-driven role mapping, reducing setup time by 90% and significantly minimizing manual HR effort.
- Automated Bill Processing Implemented OCR and ChatGPT, reducing manual data entry time by 80%, improving accuracy to 87%, and increasing chatbot response accuracy to 90% through prompt engineering.
- Workplace Skill Development Implemented structured skill development sessions to enhance soft skills, boosting workplace confidence and fostering a more mature and effective workforce.
Work History
AI Product Manager
Numero.io
05.2025 - 10.2025
- Built and launched AI-powered customer and vendor dashboards, delivering real-time visibility into renewals, financial obligations, and vendor contract performance.
- Increased substantial latency improvements to complex financial queries, adapt to diverse database schemas, and integrate seamlessly with enterprise software such as Oracle NetSuite
- Implemented clause-level drill-down analytics, enabling teams to navigate from high-level KPIs to contract clauses in one click, reducing manual review time by 60%.
- Automated and simplified third-party integrations through custom workflow builders connecting TPAs, enhancing onboarding efficiency and reducing integration setup time by 40%.
- Onboarded enterprise clients — including Doximity, Zuora & Cricut — by integrating billing, cashflow forecasting, and contract intelligence modules Spearheaded the development of a three-way quote-to-cash discrepancy detection system, reducing billing and payment errors by 15% across client portfolios.
Product Manager
Crayon'd pvt Ltd.
09.2022 - 10.2025
- Developed 3+ MVPs ( Gaming App, SaaS Ecosystem, Healthcare App, and AI-driven systems).
- Owning product vision, ensuring alignment with organization's mission. Collaborating with Stakeholders to gather requirements.
- Perform market research and competitor analysis to identify the market trends and the user pain points
- Lead product development by closely working with designers and meditating between technical, UI/UX and stakeholders, to deliver on time and within budget.
- Create and manage product roadmap, prioritizing features striking a balance between customer feedback, business goals and feasibility.
- Mentoring Junior PMs fostering a culture of collaboration and continuous learning.
Business Analyst [Market & Competitive Intelligence]
TCS
04.2021 - 08.2022
- Collected and analyzed data from a variety of sources to create detailed market research reports for CBO Sales team and directly reported to the Global Head of Europe.
- Forecasted and tracked marketing and sales trends by thoroughly analyzing collected data.
- Generated reports to support development and implementation of marketing plans.
Programmer Analyst
Cognizant
06.2016 - 08.2018
- Delivered highly maintainable, solid code for software system. Adapted to changing project requirements, efficiently refactoring code to meet new specifications without compromising functionality or performance.
Business Analyst
Vidyalai
12.2019 - 5 2020
- Business Process Reengineering, after extensive system study and time study of the organization.
- Submitted requirement specification document for automating the major processes
- Successfully reduced the process lead time by 42.89%
Skills
Product development
Design thinking
Product lifecycle management
Product metrics analysis
Customer empathy
Market intelligence
Project management
Stakeholder management
Cross functional leadership
Scrum framework
Agile software development
User story and wireframing
Jira, Atlassian, Confluence
Education
MBA - Operations And System Management
08.2018 - 04.2020
- Placement Representative (DoMS) for Batch (2018-2020)
- Initiated training sessions for the batch, increasing placement percentage by 5.83%.
- Enhanced operational efficiency through Business Process Reengineering (BPR) at Vidyalai and Secured a Pre-Placement Offer (PPO) in 2020
Bachelor of Technology - Computer Engineering
08.2012 - 04.2016
- Organizer of INFOYEZ'14, a national level technical symposium held at SRM University.
- Member of Codechef campus chapter, Ramapuram.
- Completed workshop on Ethical Hacking conducted by TechDefence.
Courses & Certifications
- UGC NET( Management) - Qualified for assistant professor
- Cognizant Certified Developer- Campus Associate Training Program (06/2016 - 09/2016)
Affiliations
Organizer at TEDxNapierBridge, a globally recognized and leading independently organized TEDx community known for its innovative events.