KRITHIKA SWAMI
Summary
Dynamic leader with a proven track record at Credvest, excelling in strategic planning and execution, and relationship building. Achieved rapid promotions at BYJU'S, generating significant revenue and leading nationwide sales training initiatives. Expert in market analysis and client management, with a flair for surpassing sales targets and fostering team collaboration.
Overview
5
5
years of professional experience
Work History
Area Manager
Credvest
10.2023 - Current
- Real Estate Sales & Marketing Strategies
- Team Leadership & Coaching
- Property Valuation & Market Analysis
- Client Relationship Management
- Contract Negotiation & Deal Closure
- Sales Forecasting & Budgeting
- CRM & Sales Tools (e.g., Salesforce, Real Estate Platforms)
- Market Research & Competitive Intelligence
- Sales Training & Development
- Customer Service & Retention
Preferred Relationship Manager
HDFC BANK
08.2022 - 08.2023
- Acquisition of new Preferred Customers
- Enhancement and deepening of existing relationship by cross selling products and services as per the profile and need of the customer
- Understanding Clients need and help client manage his/her money
- Retention of the customers by providing them the best possible services and being the dedicated point of contact for these customers
- Ensure certification of documentation required for opening and maintaining customers’ accounts
Business Development Manager
BYJUS
08.2020 - 08.2022
- Got 2 promotions within a year
- Worked as business development associate for 7 months generated 45 lakhs of revenue
- Got selected in various campaigns while being a BDA
- Became the first Team Leader for my team
- Managed the entire sales training process for the BYJU's 1:1 Math’s addition pan India
- Developed a sales training module to train 150+ trainees in 8 batches over the period of 4 months and ensuring 100% trainee to associate conversion
- Facilitated with the transition from BDA to Performance Manager and then to BDM in very short span of time for multiple sales campaigns and products
- Managing and planning organizational sales by developing a business plan that covers sales, revenue and expense control
- Trained the entire sales team pan India of 500 + associates who introduced the BYJU'S FUTURE SCHOOL (Maths 1:1 live classes) to the market
- Oversaw quality control and management of various outdoor lead generation campaigns like Facebook, qualified and ATC with the conversion of more than 25%
- Certified as the BEST MANAGER by generating the highest revenue in my Senior Manager’s Span
Business Development Executive
ICICI LOMBARD
08.2019 - 01.2020
- Motor Insurance Expertise: In-depth knowledge of 4-wheeler insurance products, policy features, claim processes, and regulations.
- Negotiation & Closing Skills: Expertise in closing complex deals and negotiating policy terms to meet the needs of customers.
- Managed a portfolio of 4-wheeler insurance clients, focusing on renewals, customer retention, and upselling additional coverage options.
- Successfully increased renewal conversion rates by implementing targeted follow-up strategies, proactive reminders, and personalized communication with customers ahead of policy expiration.
Education
SSC -
Sacred Heart High School
HSC -
Christ Academy Koparkhairane
Bachelor of Management Studies (BMS) -
SIES (NERUL) COLLEGE
Skills
- Strategic Planning and Execution
- Sales and revenue growth
- Market and Competitive Analysis
- Relationship building and client management
- Lead Generation and Prospecting
- Cross-functional collaboration
- Presentation and communication skills
- Adaptability and Problem Solving
- Team Collaboration
- Goal-Oriented
- Sales minded
- Leadership skills
- Training and coaching
- Basic computer support
Hobbies and Interests
- Professional Traditional Dancer
- Playing Basketball & other sports
- Teaching
Languages
- English
- Hindi
- Marathi
- Tamil
Personal Information
- Father's Name: Duraiswami
- Mother's Name: Jayalaxmi Duraiswami
- Date of Birth: 06/08/1997
- Gender: Female
- Nationality: Indian
Timeline
Area Manager
Credvest
10.2023 - Current
Preferred Relationship Manager
HDFC BANK
08.2022 - 08.2023
Business Development Manager
BYJUS
08.2020 - 08.2022
Business Development Executive
ICICI LOMBARD
08.2019 - 01.2020
SSC -
Sacred Heart High School
HSC -
Christ Academy Koparkhairane
Bachelor of Management Studies (BMS) -
SIES (NERUL) COLLEGE
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