Interacting with people, Maintaining relationships with Clients, Developing Presentation, Playing badminton, Watching science fiction feature, Performing zumba
Kriti Mishra
Business Development Manager
Gurgaon
Summary
Results-driven business development professional with a history of increasing monthly revenue through strategic marketing and product innovation. Proficient in analyzing customer and employee feedback to deliver tailored solutions. Focused on enhancing organizational performance by improving staff training, streamlining operations, and advancing sales methodologies. Aiming for a leadership position that allows for significant impact on company success.
Overview
9
9
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Sales Manager
Saavi Hotels & Resorts Pvt. Ltd.
09.2024 - Current
- Develop and execute strategic sales plans to achieve growth targets.
- Manage, mentor, and motivate the B2B sales team.
- Identify and pursue new business opportunities and sales leads.
- Build and sustain strong relationships with key clients and stakeholders.
- Monitor sales performance metrics and provide regular reports to senior management.
- Collaborate with marketing and product teams to align sales strategies.
- Conduct market research to understand industry trends and competitive landscape.
- Negotiate contracts and agreements with potential and existing clients.
- Ensure customer satisfaction and handle escalations effectively.
Business Development Manager
Grace Relocations Pvt Ltd
02.2023 - 09.2024
- Researching the target industry to discover prospecting opportunities.
- Planning and executing cold outreach in the form of emails and calls to attract new leads.
- Reaching out to prospects through calls or emails to assess their needs.
- Relationship management with multiple decision-makers and stakeholders to add value.
- Negotiating and closing multiple sales deals to achieve high revenue.
- Prepared pricing strategies aligned with budget to meet needs of customers.
- Attended conferences and trade association meetings to represent companies, build industry networks and promote new product lines.
- Produced detailed monthly and yearly financial reports for senior management.
- Research trends to gather data and implement innovative strategies.
- Developed business plans to establish revenue and growth.
- Produced quotes and proposals to provide value and benefits to prospective clients.
- Presided business meetings to define the vision and mission of the company.
- Prepared reports and presentations detailing business development activities and outlining new initiatives.
Senior Associate
Paytm Insurance Broking Pvt Ltd
08.2020 - 12.2022
- Defined work plans in alignment with stakeholder requirements.
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked with underwriters and bank spokesperson to resolve the customer's queries.
- Developed new strategies to educate and convince customers to continue with our products.
- Created solutions for customers to satisfy specific needs, queries and concerns.
Financial Services Consultant
ICICI PRUDENTIAL LIFE INSURANCE
08.2017 - 06.2020
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Responded to customer questions and concerns or escalated to the supervisor for resolution. Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Networked to identify potential new clients and expand geographic territories.
- Drove sales by following up with leads and new customers through outbound calls.
- Boosted financial service sales by using cross-selling techniques.
- Identified customer financial service needs to prepare proposals and sell services.
Education
Master of Business Administration - Finance, Marketing
Prestige Institute of Management
Gwalior06-2017
Bachelor of Computer Application - Computer And Information Sciences
SMS Govt. Mode/ Science college
Gwalior07-2014
Senior Secondary 12th - Physics, Chemistry, Mathematics
Ram Krishna Vidya Mandir
Gwalior04-2011
Higher Secondary 10th - Science, Technology, And Society
Carmel Convent Sr. Sec. School
Gwalior04-2008
Skills
Sales and market development
Know the technicalities of cold calling
Relationship development
Strategic decision-making
Quick understanding of various Products & Services
Sales pipeline management
Lead generation
Zendesk
Proposal writing
Interests
Accomplishments
- MINOR PROJECT - Customer Satisfaction towards Finance of Consumer Durables: A study of Bajaj Finserv, Bajaj Finserv Pvt. Ltd, Gwalior.
- MAJOR PROJECT - Perception of Investors towards Corporate Annual Report.
Certification
Operations Management
Timeline
AI Tools and Chat GPT
04-2026
Operations Management
03-2026
Sales Manager
Saavi Hotels & Resorts Pvt. Ltd.
09.2024 - Current
Business Development Manager
Grace Relocations Pvt Ltd
02.2023 - 09.2024
Senior Associate
Paytm Insurance Broking Pvt Ltd
08.2020 - 12.2022
Financial Services Consultant
ICICI PRUDENTIAL LIFE INSURANCE
08.2017 - 06.2020
Master of Business Administration - Finance, Marketing
Prestige Institute of Management
Bachelor of Computer Application - Computer And Information Sciences
SMS Govt. Mode/ Science college
Senior Secondary 12th - Physics, Chemistry, Mathematics
Ram Krishna Vidya Mandir
Higher Secondary 10th - Science, Technology, And Society
Carmel Convent Sr. Sec. School