KRITI THAPLIYAL
Summary
Dynamic and professional individual seeking a position to utilize skills and abilities in a growth-oriented environment. Thrives as a key player in challenging and creative settings, with experience as an associate in the ed-tech industry. Demonstrates quick thinking, prioritization, planning, and successful task completion. Effective communicator with excellent relationship management skills. Strong analytical, problem-solving, and organizational abilities contribute to success. Approaches work with a flexible and detail-oriented attitude, committed to upholding ethics, integrity, loyalty, and dedication to the organization.
Overview
8
8
years of professional experience
Work History
Assistant Team Lead
Univo Education Pvt Ltd
09.2022 - Current
- Conducted performance reviews for team members to identify growth opportunities.
- Increased team productivity with clear delegation of responsibilities.
- Coordinated schedules and resources, supporting project success.
- Developed solid professional relationships to broaden efficiency of department.
Senior Program Advisor
Upgrad Abroad Education
07.2021 - 08.2022
- Demonstrated exceptional time-management capabilities by consistently meeting deadlines and maintaining a high level of productivity under pressure.
- Achieved timely delivery of critical milestones by proactively addressing potential roadblocks and risks.
Key Account Manager
Data Trained
11.2020 - 06.2021
- Executed targeted marketing initiatives for key clients, enhancing brand visibility and engagement.
- Increased client satisfaction with proactive communication and personalized support throughout projects.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
Senior Sales Associate
Learning Routes
08.2019 - 09.2020
- Analyzed sales trends to identify opportunities for improvement.
- Developed strong relationships with customers for repeat business and referrals.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Boosted sales revenue by developing and maintaining strong relationships with clients.
Internship Trainer
DBUU
01.2017 - 04.2018
- Facilitated workshops for interns to foster professional skills and encourage personal growth.
- Coordinated events for interns to network with industry professionals, strengthening community ties.
Education
B.Tech -
Uttarakhand Technical University
08-2016
Higher Secondary -
CBSE Board
06-2012
High School -
CBSE Board
06-2010
Skills
- Data Management Expertise
- Microsoft Office Suite
- Problem-solving
- Workforce Coordination
- Coaching Expertise
- Client service
- Relationship Management
- Hubspot software
- Project management
- Customer focused
- Salesforce
- Attention to detail
Accomplishments
- Certified member of AICTE (All India Council of Technical Education)
- Achieved and exceeded sales goals for consecutive months
- Supervised team of new staff members
- Resolved conflicts and negotiated mutually beneficial agreement between candidates
- Increased interdepartmental relationship within the university to improve students success
- Resolved products issue through consumer testing
Languages
ENGLISH
HINDI
Disclaimer
I hereby declare that all the information provided is True, Complete and correct to the best of my knowledge and belief.
Personal Information
- Date of Birth: 01/01/96
- Marital Status: Unmarried
Timeline
Assistant Team Lead
Univo Education Pvt Ltd
09.2022 - Current
Senior Program Advisor
Upgrad Abroad Education
07.2021 - 08.2022
Key Account Manager
Data Trained
11.2020 - 06.2021
Senior Sales Associate
Learning Routes
08.2019 - 09.2020
Internship Trainer
DBUU
01.2017 - 04.2018
B.Tech -
Uttarakhand Technical University
Higher Secondary -
CBSE Board
High School -
CBSE Board
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