Kritika Bhatia
Faridabad
Summary
Ambitious Business Analyst with a Bachelor's in Technology (2020) and 3 years of experience. Expert in SQL and Data analysis, Quantitative Analysis, Predictive Analytics, Power BI, proficient in Microsoft Excel & PowerPoint. Eager to bring my strong analytical skills and passion for business to contribute to your esteemed team.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Business Analyst
Leadsquared
03.2022 - 07.2023
- Applied advanced analytical methods to interpret and present insights derived from large, complex data sets, focusing on solving critical business problems
- Developed and presented meticulously crafted dashboards on sprinkle BI tool showcasing daily, weekly, and monthly sales team performance to executive leadership, translating complex data into clear, concise insights
- Actively participated in development of compelling stories with business insights, aligning with strategic goals of the organization.
- Collaborated closely with cross-functional teams, including Business, Product, and Data Engineering, to identify and troubleshoot data visualization obstacles, ensuring seamless operations
- Fostered consistent engagement with stakeholders, proactively addressing challenges encountered in data visualization and analysis, and actively contributing to continuous improvement efforts
- Implemented comprehensive KPI framework to measure and optimize success of field sales and sales development efforts
- Conducted regular planning and reviews of key performance metrics
- Utilized quantitative analysis to identify trends and patterns, contributing to enhancement of sales strategies and supporting decision-making at highest level
Associate
Delhivery
06.2020 - 03.2022
- Tracking overall expenses and cost performance of the B2B vertical of Delhivery
- Reporting and monitoring multiple metrics and providing necessary insights to the ground ops team for improvement
- Data compilation and planning resources (fleet/manpower/area) based on pincode level monthly projections for centers all across India
- Responsible for presenting monthly cost numbers to senior management and detailed study on positive and negative operational issues
- Starting from data backed resource decisions to operational challenges that were faced during every month is quantified
- Developed Cost per Kg calculation model and contributed in its successful automation
- The outcome is further used by the senior management to analyze the overall performance of the B2B Business
- Contributed in the planning process for peak sale season for both Oct’20 and Oct’21 Sale period for warehouse capacity, dock throughput planning and minimum fleet planning.
Education
B.Tech (Electronics and Communication) -
Jaypee Institute of Information Technology
05.2016 - 05.2020
Skills
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Timeline
Business Analyst
Leadsquared
03.2022 - 07.2023
Associate
Delhivery
06.2020 - 03.2022
B.Tech (Electronics and Communication) -
Jaypee Institute of Information Technology
05.2016 - 05.2020