Reading books
Kritika Singla
Assistant Manager
Nawanshahr,Punjab
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Assistant
Arora Immigration and Educational Consultancy
Nawanshahar, Punjab
04.2018 - 08.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Greeted guests in with friendliness and professionalism.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Managed and completed paperwork and overall office administration operations.
- Attended to office operations and required paperwork.
- Worked closely with coworkers to strategically plan for company growth.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Participated in strategic planning for company growth.
Supervisor
Singla Tractor Service
Nawanshahr, Punjab
08.2017 - 03.2018
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Monitored workshop work flow for over 15 employees.
Education
MBA - Marketing And Finance
Rayat Bahara Institute of Management
Ropar,Punjab 07.2015 - 07.2018
Bachelor of Commerce - Commerce
S.N. College Banga
Banga,Punjab 07.2012 - 06.2015
Skills
Verbal and written communication
undefinedInterests
Exploring new things
Learning new things
Help street dogs
In my locality there were two puppies and one of them suffered distemper and I take his care and now he has recovered.
Timeline
Assistant
Arora Immigration and Educational Consultancy
04.2018 - 08.2021
Supervisor
Singla Tractor Service
08.2017 - 03.2018
MBA - Marketing And Finance
Rayat Bahara Institute of Management
07.2015 - 07.2018
Bachelor of Commerce - Commerce
S.N. College Banga
07.2012 - 06.2015
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