Rama Bhardwaj
Navi Mumbai
Summary
To build a professional career by working with motivated and dedicated people in a very competitive and structured organizational environment.
Overview
13
13
years of professional experience
Work History
Senior Counsellor
AJ Educational Immigration Consultants Inc
Navi Mumbai
11.2024 - 01.2025
- Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
- Provided individual and group counseling sessions for clients.
- Provided supervision and in-house activities to support.
- Assisted students with their overseas education options.
- Guided them with the right program and university.
- Helped students in building their profile (LOR/SOP)
SENIOR STUDENT ADVISOR
New Edge Overseas Consultancy
Navi Mumbai
09.2022 - 11.2024
- Helping students with education planning, such as selecting the country, course, universities, and program, as well as career planning
- Advise students on application procedures, visa applications, applying for accommodation, and preparing students for their studies abroad
- Taking care of the follow-ups
- Solving the queries of students (walk-ins as well as telephonic)
- Coordinating with students and universities abroad
- Coordinating with different teams for application processing
- Attending the university training and workshops
- Maintaining accurate records of the students counselled
BRANCH MANAGER
AJ Educational Immigration Consultants Inc.
Navi Mumbai
08.2021 - 08.2022
- Plan and implement new strategies for the branch to improve sales
- Achieve the target set by the company Helping Counselors
- Engage in promotion and sales activities
- Attend training sessions and webinars to verify all the required documents for admission and visas and adhere to strict guidelines of the application procedures
- Plan, organize and execute conversion activity and events
GROUND STAFF OF VIRGIN ATLANTIC
BIRD WORLDWIDE FLIGHT SERVICES
New Delhi
06.2021 - 08.2021
- Offered friendly and efficient service to all customer's, handled challenging situations at ease
- Actively listened to customer's requests, confirming full understanding before addressing concerns
- Actively listened to customer's, handled concerns quickly and escalated major issues to supervisor
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Maintained energy and enthusiasm in fast-paced environment
- Resolved problems, improved operations and provided exceptional service
GROUND STAFF OF VIRGIN ATLANTIC
BIRD WORLDWIDE FLIGHT SERVICES
Mumbai
08.2019 - 04.2021
- Reports and provide operational feedback and performance to leadership either through verbal or written means of communication
- Good standing in Attendance, Performance and Safety
- Make Announcements prior to boarding, allowing enough time for required screenings
- Check in luggage and confirm that carry-on items meet federal guidelines
- Assist with additional documentation required for International Flights
- Greet passengers and provide boarding instructions
Casting Associate Producer
Masen Production
Mumbai
06.2016 - 07.2019
- Worked closely with production teams to ensure timely delivery of all necessary documents related to the casting process.
- Assisted Casting Director in selecting talent for projects.
- Coordinated work of lighting and sound crews to streamline production operations.
- Coordinated background checks on all cast members prior to production start date.
- Developed relationships with agents and managers to secure top talent for projects.
GROUNDSTAFF OF EMIRATES
Livewel Aviation
Mumbai
05.2014 - 06.2016
- Reports and provide operational feedback and performance to leadership either through verbal or written means of communication
- Good standing in Attendance, Performance and Safety
- Make Announcements prior to boarding, allowing enough time for required screenings
- Check in luggage and confirm that carry-on items meet federal guidelines
- Assist with additional documentation required for International Flights
- Greet passengers and provide boarding instructions
VISA CONSULTANT
Australia Visa Immigration
New Delhi
08.2012 - 04.2014
- Serve as a basic point of contact for customer's complaints, queries, request, feedback, etc
- Make sure that the Visa procedure is completed without any hiccups and overlook the entire process
- Interview the clients and determine their eligibility as well
- Ensure timely attainment of all documents and their completion for the Visa process
- Has to make sure the information in the documents is precise
- Ensure that all the request, queries and complaints of customer are responded in a timely and professional manner
- Develop as well as maintain the relationship with external parties
- Provides all Back office support tasks like sending and receiving mail
- Application of students
TELE - CALLER
Chanchaldas Temptations Restaurant
Navi Mumbai
08.2011 - 07.2012
- Day-To-Day Data entry
- Handling customer queries & follow up with the customers
- Generating Sales Leads
Education
MBA - MASTER IN BUSINESS ADMINISTRATION HR
DR.C.V. Raman University
Bilaspur, Chattisgarh03.2025
B.COM - BACHELOR IN COMMERCE
Pillai University
Navi MumbaiHIGHER SECONDARY SCHOOL -
Bharti Vidyapeeth College
Navi MumbaiSkills
- Problem solving
- Flexibility
- Communication Skills
- Teamwork
- Attention To Detail
- Ability to work under pressure
- Creativity
Languages
- English
- Hindi
- Punjabi
- Marathi
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Marathi
Elementary (A2)
A2
Punjabi
Intermediate (B1)
B1
Timeline
Senior Counsellor
AJ Educational Immigration Consultants Inc
11.2024 - 01.2025
SENIOR STUDENT ADVISOR
New Edge Overseas Consultancy
09.2022 - 11.2024
BRANCH MANAGER
AJ Educational Immigration Consultants Inc.
08.2021 - 08.2022
GROUND STAFF OF VIRGIN ATLANTIC
BIRD WORLDWIDE FLIGHT SERVICES
06.2021 - 08.2021
GROUND STAFF OF VIRGIN ATLANTIC
BIRD WORLDWIDE FLIGHT SERVICES
08.2019 - 04.2021
Casting Associate Producer
Masen Production
06.2016 - 07.2019
GROUNDSTAFF OF EMIRATES
Livewel Aviation
05.2014 - 06.2016
VISA CONSULTANT
Australia Visa Immigration
08.2012 - 04.2014
TELE - CALLER
Chanchaldas Temptations Restaurant
08.2011 - 07.2012
MBA - MASTER IN BUSINESS ADMINISTRATION HR
DR.C.V. Raman University
B.COM - BACHELOR IN COMMERCE
Pillai University
HIGHER SECONDARY SCHOOL -
Bharti Vidyapeeth College
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