Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Education Credentials
Timeline
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Kritika Srivastava

Greater Noida,Uttar Pradesh

Summary

Enthusiastic and detail-oriented Computer Science graduate with a strong foundation in software testing and test automation, eager to leverage expertise in Selenium, Java, and manual testing methodologies. Committed to ensuring software quality and driving product excellence in an entry-level automation testing role. Possesses a strong analytical mindset and a passion for problem-solving, contributing effectively within a dynamic team environment. Prepared to embrace challenges and deliver impactful results that enhance overall software performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Jr. Associate in IT

COFORGE
12.2021 - Current
  • Provided desktop support to over 2000 users in large corporate Environment
  • Developed and maintained documentation for software and hardware system.
  • Troubleshot hardware and software issues on variety of operation systems
  • Proficiency in desktop management and remote control technologies Like Screen connect tool, Office 365,Citrix, Adobe, Any Connect VPN.
  • Managing Service Now Ticketing tool for Incident & management requests.
  • Imaging Laptop/Desktop with the help of SCM servers
  • Managing Printers & Laptops and W i-Fi for network connection
  • Troubleshoot Software & Hardware issues such as AVD Client host, User account, outlook profile, VPN connection etc.
  • Prepare SOP for Hardware & Software configuration documentation.
  • Knowledge of Cisco Jabber softphone, setup Video Conferencing for SLTs.

Education

MCA -

Manipal University Jaipur
07-2024

B.com -

Harishchandra Pg. College
07-2021

12th - ICSE Board

St. Francis School
05-2018

10th - ICSE Board

St. Francis School
05-2016

Skills

  • Core Java
  • SQL
  • Windows 7
  • Windows 10
  • Manual testing
  • Automation testing
  • Selenium
  • TestNG
  • Test Case Design & Execution
  • Selenium WebDriver with Java
  • JUnit Frameworks
  • Basic Java Programming

Certification

  • Java Programming
  • Manual testing
  • Automation Testing certification completed from Q Spiders

Languages

English
Hindi

Personal Information

  • Relocation: Ready to relocate
  • Availability: Ready to relocate.
  • Date of Birth: 16 November 2000

Education Credentials

  • MCA, Manipal Jaipur University
  • B.Com, Harishchandra PG College
  • 10th, St. Francis School (ICSE Board)
  • 12th, St. Francis School (ICSE Board)

Timeline

Jr. Associate in IT

COFORGE
12.2021 - Current

MCA -

Manipal University Jaipur

B.com -

Harishchandra Pg. College

12th - ICSE Board

St. Francis School

10th - ICSE Board

St. Francis School
Kritika Srivastava