Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Krutika Solanki

Mumbai

Summary

Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.

Overview

8
8
years of professional experience

Work History

Specialist

Ocwen Financial Solutions Private Limited
Mumbai
07.2018 - Current
  • Key responsibility is to get the physical Collateral Documents from different custodians and attorneys such as Bank of New York, Wells Fargo, Deutsche Bank, US Bank and many others to fulfill the client requirements.
  • Being a part of Vault-CFO department, played an important role in merger of OCWEN and PHH Mortgage process and applications and provided training to other team members on PHH Mortgage
    process and applications.
  • Assigning of daily task to the team and conducting PKT on timely basis.
  • Handled daily internal meetings and assisting team for their daily work and queries.
  • One to One team meet to provide feedback and regularize smooth work.
  • Worked with IT team and created different database related to production as well as for QC purpose which helped team to minimize daily task.
  • Worked on creation of QC tool to deliver accurate information.
  • Created report to identify errors and rectify the same on immediate basis.
  • Provided training to new joiners on departmental Processes and applications.
  • Performed Internal Audit for the team members.
  • Closely worked with management for the monthly reports and yearly

Research Analyst

Alfa Overseas
Mumbai
10.2016 - 05.2018
  • Perform research work on Internet to congregate the data necessary for preparation of Reports.
  • Ecommerce Process Work
  • Administration Work

Education

Bachelors of Commerce (Accounting and Finance) - Accounting And Finance

Mumbai University
Mumbai, MH
06-2016

Higher Secondary Education - Commerce

Maharashtra Board
Mumbai, MH
06-2012

Secondary School Certificate -

Maharashtra Board
Mumbai, MH
06-2010

Skills

  • Root Cause Analysis
  • Decision-Making
  • Teamwork and Collaboration
  • Reliability
  • Process Analysis
  • Resource Allocation
  • Quality Assurance
  • Expert Problem Solving
  • Emergency Response
  • Goal Setting
  • Task Prioritization
  • Customer Relations

Languages

Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Timeline

Specialist

Ocwen Financial Solutions Private Limited
07.2018 - Current

Research Analyst

Alfa Overseas
10.2016 - 05.2018

Bachelors of Commerce (Accounting and Finance) - Accounting And Finance

Mumbai University

Higher Secondary Education - Commerce

Maharashtra Board

Secondary School Certificate -

Maharashtra Board
Krutika Solanki