K S Chandraprakash
MADURAI
Summary
Analyst with 2.5+ years of experience who is a results-driven professional with a passion for collaborating with clients and internal teams to deliver faster solutions with the shortest sustainable time and best quality. I am an effective, clear communicator with the ability to foster and promote effective working team dynamics, as well as motivate and coach multifunctional teams to ensure consistent success.
Overview
3
3
years of professional experience
Work History
Senior Setup Configuration Specialist
Wipro Technologies
Coimbatore
01.2023 - Current
- Executed Annual / Open Enrollment & Health care reforms supporting many clients in Wipro.
- Support, maintain, and document code functionality & execution results for new and current members
- Write well-designed, testable, efficient code in Aon's proprietary tool TBA based on SQL
- Develop process verification test plans
- The full configuration setup is revised per the requirement sheet provided by the client and tested manually for the quality check
- Perform root cause analysis to identify the cause of issues identified in the test/production environment during system acceptance testing, user acceptance testing, and implementations
Setup Configuration Specialist
Wipro Technologies
Chennai
01.2022 - 12.2022
- Prepare, document, and execute unit cases and debug/fix errors, if any, and retrofit the code until it produces the desired output
- Monitor jobs/system health through CICS, and fix errors if any by debugging and setup updates. Client Projects Undertaken #1 HRIS
- Avangrid BMC Grainger #, (Upgraded YBR client website)
- Description: UPOINT is an in-house web portal customized by AON clients, providing centralized access to eligible benefits like 401(k) balance, health benefits, vacation days, wellness programs, and career opportunities
- It offers a single point of entry for users, ensuring a seamless experience for all their needs
- Tools: UPOINT tooling dashboard and TBA
Trainee
Wipro Technologies
Chennai
07.2021 - 12.2021
- Involved in creating new, reusable testing considerations for integration and acceptance testing that uncovered the defects early in the testing phase, contributing to higher-quality product releases
- Write well-designed, testable, efficient code in Aon's proprietary tool TBA based on SQL
- Used SQL statements to generate reports.
Education
BACHELOR OF ENGINEERING - Computer Science
Sethu Institute of Technology
Virudhunagar07-2021
Skills
- Database: IBM DB2
- Manual Testing
- Automation Testing
- System Configuration
- Manage health and welfare domain projects, analyze client requirements, and develop a project plan to transform them into client-specific provisions with process flow documentation
- Versed in SDLC Waterfall and Agile Model
- Operating Systems: Windows XP, Windows 7, window 8, windows 10, windows 11
- Domain Expertise: Health & Welfare
- Experience in preparing Test cases and plans
- Packages: MS Office (Excel, PowerPoint, Word & Outlook) both Basic & Advanced
- JIRA
- GUI
- Advanced Table Editor
- Batch Jobs
- AQUA
- SQL
- Github
- BlueZone
- DB2
- Adhoc Tools
Profile Outlook
- Project management
- Requirements Analysis
- System Development
- System Testing
Worked at Alight Solutions, Wipro, to provide Project Management, Configuration, Testing, and Automation expertise for varied clients in the Healthcare and Insurance domains.
A keen performer with extensive exposure in managing projects with high complexity, technically analyzing client requirements, translating them into concise high-level documents, and implementing them into products to administer their health & welfare benefit plans.
Good exposure to client interaction and escalation management. A Proven Project leader who delivers with quality, motivates team(s)/peer(s) and leads effectively.
Trait Competencies
- An ability to grow and adapt.
- Action oriented to address time-sensitive critical client requisites by acting decisively to implement solutions and resolve crises.
- Being a Natural leader is one of the core competencies that I imply to create a team by building mutual trust in the team, and encouraging cooperation, coordination, and inclusion in processes as well as decisions.
- Personal accountability and building trust through honest & truthful communication.
- Critical and Analytical thinking.
Rewards And Recognition
- Received "Employee of the Year" in 2022 for showing exemplary performance during Annual Enrollment 2021 in handling critical client-facing projects and system deliverables by Senior Director
- Received "Shimmer Award" in 2022 for showing exemplary performance during Annual Enrollment 2021 in handling critical client-facing projects and system deliverables by Senior Director
- Received "Illuminate Award" in 2022 for showing exemplary performance during Annual Enrollment 2023 in handling critical client-facing projects and system deliverables by Senior Director
- Received "Dazzle Award" in 2023 for showing exemplary performance during Annual Enrollment 2023 in handling critical client-facing projects and system deliverables by Senior Director
- Received "Weekend Warrior Award" in November 2022 for flexibility and commitment to ensure a successful Annual Enrollment and happy clients
- Received "Inspiring Performance" in 2023 for showing exemplary performance during Annual Enrollment 2024 in handling critical client-facing iCAT & eCAT projects and system deliverables by Senior Director for 7 times
- Received "Victory League" in 2023 for showing exemplary performance during Annual Enrollment 2024 in handling critical client-facing iCAT & eCAT projects and system deliverables
- Received "Weekend Warrior" in 2023 for showing exemplary performance during Annual Enrollment 2024 in handling critical client-facing iCAT & eCAT projects and system deliverables
Languages
- Tamil
- English
Timeline
Senior Setup Configuration Specialist
Wipro Technologies
01.2023 - Current
Setup Configuration Specialist
Wipro Technologies
01.2022 - 12.2022
Trainee
Wipro Technologies
07.2021 - 12.2021
BACHELOR OF ENGINEERING - Computer Science
Sethu Institute of Technology