K.S. Lakshminarayana
Chennai
Summary
Agile, Result Oriented professional with more than 8+ years of experience in KYC, AML, and Sanctions in the domain of Banking & Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
F&A Operations Processing Analyst
NTT data Information processing Private Limited
04.2021 - Current
- Responsible to perform end to end remediation of onboarding and periodic review for CDD clients like Limited Companies, LLP, LLC, Funds, Trusts, Foundations, Partnerships and Clubs & Societies for establishing the customer risk assessment
- Managing a KYC team of 15+ Associates and 5 QC from both location (Chennai & Coimbatore)
- Responsible for Work allocation, review and appraisal of situation, behaviors of performance
- Managing teams to focus on the best practices to deliver the inflow as per agreed SLA’s (8 hours per review)
- Maintaining error repository and calibrating it with the QA team on error reduction
- Measure assigned associate’s quality performance on a quarterly basis and provide trainings accordingly in order to maintain a minimum of 97% in quality
- Provide timely feedback to the associates in order to manage team’s quality and performance
- Conduct Gap analysis and knowledge sharing calls to the team in order to avoid regulatory breaches/errors
- Coordinate with SME lead in revamping the QC checklist for any procedure updates and classifying errors for any updated questions and revamped checklist
- Conducting surprise audit on associates work flow to monitoring the quality and Acting as an SME to provide refresher trainings for existing FTE’s also provide Client specific training to new joiners and conducting assessments
- Established to train peer analyst who join the team
- Updating the SOP (Standard Operating procedure) on timely basis whenever new change note/process update ruled out from bank to operations
- Coordinate with Business engagement center/Case Managers to get the required documents/confirm Pep/Sanction hit approval to complete the KYC profile without any escalation
- Handling bank/Customer escalations on KYC profiles effectively and completing it on priority basis
- Proving Support in production and clearing the queues if incase high volume.
- Analyzed customer data and identified areas of improvement in order to increase efficiency.
- Managed daily operations of the processing department, including staff scheduling, workflow optimization, and customer service.
KYC Analyst [Due Diligence Officer]
BNP Paribas India Solutions Private Limited
09.2020 - 04.2021
- Doing extensive checks on US client records and updating the system with up-to-date information
- Liaising with stakeholders for the missing requirements on client records
- Managing the workflow on system and assigning it to the team
- Performs PEP & Sanctions for both entities and individuals, Investigation/Analysis done on any adverse Information Hands on experience on screening tools like Dowjones Factiva, Dowjones (Risk and Complaince)
KYC Remediation Analyst
HSBC Electronic Data Processing Private Limited
02.2016 - 09.2020
- Responsible for establishing the initial customer risk assessment rating
- KYC research on clients using appropriate research tools and external data sources Obtaining customer beneficial ownership where relevant and verifying their identity Identifying if a Politically Exposed Person exist as part of beneficial ownership Responsible for obtaining and reviewing documents obtained from clients to satisfy regulatory and AML requirements
- Liaising with RM on the complex structures to find the exact ownership
- Established to train peer analyst who join the team
- Handling teams in terms of work allocation, coordinate with business to complete the profile within agreed TAT levels in the absence of team manager.
Senior customer service executive
Serco Global Services
08.2014 - 10.2015
- Responsible for adherence to Swift payments and sanctions rules/policies
- Responsible for risk-based decisions taken on Swift payments escalated from Evaluation State (Level 1&2) to review State (Level 4)
- Escalating the potential match payments to next level authorities
- Handled exceptions in day to day running of the team thereby strictly maintaining SLA’s
- Handled urgent & high value transactions/payments.
Education
Bachelors of Engineering (ECE) -
SATHYABAMA UNIVERSITY, CHENNAI
01.2012
12th -
CD.NAYAGAM. T. NAGAR BOYS.HR.SEC. SCHOOL, CHENNAI- 600017
01.2008
10th -
SMB JAIN HR.SEC.SCHOOL, T. NAGAR, CHENNAI - 600017
01.2006
Skills
- Customer Service
- Teamwork and Collaboration
- Organizing and Prioritizing Work
- Time management abilities
- Documentation skills
- Analytical Skills
- Information Verification
- Team building
- Payment and Investigation Escalations
- Problem-solving abilities
Personal Information
Date of Birth: 12/08/90
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
F&A Operations Processing Analyst
NTT data Information processing Private Limited
04.2021 - Current
KYC Analyst [Due Diligence Officer]
BNP Paribas India Solutions Private Limited
09.2020 - 04.2021
KYC Remediation Analyst
HSBC Electronic Data Processing Private Limited
02.2016 - 09.2020
Senior customer service executive
Serco Global Services
08.2014 - 10.2015
Bachelors of Engineering (ECE) -
SATHYABAMA UNIVERSITY, CHENNAI
12th -
CD.NAYAGAM. T. NAGAR BOYS.HR.SEC. SCHOOL, CHENNAI- 600017
10th -
SMB JAIN HR.SEC.SCHOOL, T. NAGAR, CHENNAI - 600017
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