Dedicated senior-level Human Resources leader recognized by peers to recruit and develop high-performance HR consulting teams. Adept at developing and building strategic alliances with organizational leaders to support key business initiatives.
Skilled Talent Acquisition Leader offering 23+ years of progressive experience in human resources. Strategic leader, decision-maker and problem solver. Communicates clearly and effectively while operating with strong sense of urgency.
Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Innovative Human Resources Executive demonstrates talent for turning around flagging operations and spearheading growth through proactive leadership.
Experienced with HRIS and data-driven approaches to personnel management, benefits administration and organizational development. Record of success in improving recruitment and retention.
Proven expertise in large-scale business transformation and change management to consistently exceed company objectives. Offering effective communication, team building and coaching skills with commitment to fostering company vision and building professional culture rooted in trust and mutual respect.
Overview
27
27
years of professional experience
2
2
years of post-secondary education
Work History
Senior Director – Talent Acquisition
Azentio Software
12.2021 - Current
Drive and Manage the Global Talent Acquisition function
Worked on Integration of HR Policies across 4 acquired organization to create one Azentio policy
Streamlined TA function, created TA metrics to develop a High-Performance culture
Develop & drive the Talent Acquisition strategy in line with the Business vision
Lead a team of 10 recruiters (India & overseas), including Senior Managers and Managers.
Devised hiring and recruitment policies, Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects
Recruited top talent to maximize profitability
Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission
Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover
Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness
Assistant Vice President – HR
RR Donnelley
12.2019 - 12.2021
Drive and Manage the Recruitment function for Chennai
Hiring includes professionals for IT, Non voice BPO, F&A process, Finance BPO process, Voice process Media & Publishing process etc
Develop & drive the Talent Acquisition strategy in line with the Business vision
Lead a team of 15 recruiters, including Senior Managers and Managers
Drive a High Performance culture within the team, focusing on improving Process efficiency
Handling hiring volumes around 150 – 180 per month.
Head – HR & Client Service Director
Workline
09.2018 - 12.2019
Helping the organization in formulating HR policies and procedures, like HR manual, Attendance, Dress code, Code of conduct etc
Involved in formulating the Hiring strategy and fulfillment of open requests
Act as a Implementation consultant / /Functional consultant for clients, spearheading HRMS implementation
Handle all service requests / change requests for the assigned client
Spearhead sales meetings/calls including initial calls and showcasing product demos to clients
Act as an interface between the client / client engagement team and internal Engineering team to facilitate understanding of change/service requests.
Head – Talent Acquisition & Service Delivery
Williams Lea Tag India
08.2013 - 09.2018
Lead the Talent Acquisition function for India including background verification
Oversee Service Delivery from Shared services team for the India HR function
Develop & drive the Talent Acquisition strategy in line with the Business vision
Drive a High Performance culture within the team, focusing on improving Process efficiency
Effective use of Hiring channels, focused on Staffing cost optimization
Effective Stakeholder management
Improve the quality of hire for the organization
Be a Brand ambassador for the HR Team.
Senior Manager – Recruitment - APAC/EMEA Region
HTC Global Services (India)
12.2010 - 08.2013
Managed Recruitment for APAC/EMEA regions
Handled a team of 9 recruiters (7 at Chennai and 2 at Kuala Lumpur), reporting to VP – Recruitment & Director – APAC/EMEA
Managed fulfillment of vacancies raised by internal staffing team and external client requirement within service level agreed upon
Led new process initiatives w.r.to bettering service levels and widening client base
Involved in all the Business prospecting by participating and providing inputs for all RFP which HTC's business has evinced interests into.
Human Resource Manager
HTC Global Services, Malaysia
02.2005 - 11.2010
Led Operations at APAC region pertaining to HR, Admin, Accounting and Business Development
Held general responsibility for the P&L of the Malaysia region
Met clients/customers along with Sales/BD professionals to generate new/repeat business
Managed Recruitment for clients based in Asia-pacific region (Singapore and Malaysia)
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards
Instructed senior leaders on appropriate employee corrective steps
Reduced process gaps while supervising employees to achieve optimal productivity
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times
Senior Executive - Recruitment
HTC Global Services (India)
12.2002 - 02.2005
Recruitment for clients based in Asia-pacific region (Singapore and Malaysia)
Leadership hiring for GDCs.
Consultant
Quorum Consulting Pvt. Ltd.
04.1999 - 12.2002
New Business Generation
Managing Client Relationships.
Research Associate
Quorum Consulting Pvt. Ltd.
09.1997 - 03.1999
Preparation of Search Strategy
Identification of Suitable Professionals
Establishing Preliminary contacts with the Professionals
Recommending suitable Candidates to the Front ending person.
Education
PGDBA (HR) -
Symbiosis Center For Distance Learning, Pune
07.2003 - 07.2005
Master of Computer Applications - undefined
University of Madras, Chennai
Bachelor of Science - undefined
Loyola College, University of Madras, Chennai
Skills
Hiring & Onboarding
Excellent Communication
Decision-Making
Teamwork and Collaboration
People Management
Affiliations
Active Member of Sri Sathya Sai Seva Organisations, Chennai