Kshama Shetty
Summary
Dynamic customer relationship professional with a proven track record at Tommy Hilfiger, consistently exceeding sales targets. Skilled in decision-making and organization, I excel in delivering exceptional service while managing POS transactions accurately. My strong communication abilities and positive attitude foster team collaboration and enhance customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Relationship Organisation
Tommy Hilfiger
08.2023 - Current
Guided customers to appropriate products, offering styling suggestions.
Consistently achieved and exceeded monthly sales targets and store KPIs.
Handled POS billing, cash, and card transactions with accuracy and efficiency.
Maintained store visual standards by organizing displays, merchandising, and stock replenishment.
Supported inventory management, stock checks, and loss prevention measures.
Excellent communication skills, both verbal and written
Identified issues, analyzed information and provided solutions to problems.
Education
Bachelor Of Science In Fashion Designing - Fashion Design
St Jude's High School
Mumbai07.2021
Skills
- Task prioritization
- Networking
- Flexible and adaptable
- Decision-making
- Organization and time management
- Time management
- Excellent communication
- MS office
- Team building
- Leadership
- Friendly, positive attitude
- Verbal communication
Accomplishments
- Crowned Miss Mangalore [2022], recognized for poise, confidence, and personality.
- Represented the city in regional fashion and cultural events, enhancing personal and brand visibility.
- Featured in multiple fashion shows, print campaigns, and promotional shoots for retail and lifestyle brands.
- Collaborated with reputed designers, photographers, and stylists for editorial and commercial modelling projects.
- Built a strong professional portfolio showcasing runway, print, and brand modelling.
Languages
English
Advanced (C1)
Timeline
Customer Relationship Organisation
Tommy Hilfiger
08.2023 - Current
Bachelor Of Science In Fashion Designing - Fashion Design
St Jude's High School
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