Kshama Shrikant Sharma
Project Manager
Thane , Maharashtra
Summary
Highly experienced IT Project Management Professional with over 15 years of expertise in successfully managing complex projects throughout the software development lifecycle. Specializing in Agile methodologies, holds a Certified Scrum Master certification. Track record speaks for itself, consistently delivering projects on time and within budget. Excels at fostering high-performing teams through effective leadership and collaboration.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Chief Manager
Mahindra and Mahindra Financial Services Limited
12.2021 - Current
- Led and managed large-scale IT projects, including software development, system integrations, and infrastructure upgrades, consistently delivering projects on time and within budget
- Successfully transitioned teams to Agile methodology, facilitating adoption of Scrum framework while ensuring alignment with business objectives
- Actively coached and mentored team members on Agile principles, improving team productivity and collaboration
- Facilitated daily stand-ups, sprint planning sessions, and sprint retrospectives to identify and address project roadblocks
- Collaborated closely with product owners to prioritize backlog items and ensure clear understanding of user requirements
- Led the requirement gathering process for a major system upgrade, conducting interviews with stakeholders to identify business needs and translate them into functional specifications
- Developed detailed user stories and acceptance criteria, ensuring clear understanding of project scope and deliverables within an Agile framework
- Created comprehensive process flow diagrams and data models to visualize system interactions and data dependencies
- Collaborated with development teams to ensure accurate implementation of requirements, actively participating in code reviews and user acceptance testing
- Facilitated project status meetings with stakeholders to give the insights of the project
- Implemented Agile practices, resulting in a 25% reduction in project delivery time and a 15% increase in team velocity
- Successfully managed a complex enterprise-wide system migration, delivering on time and under budget, exceeding client expectations
- Facilitated cross-functional team collaboration, leading to improved communication and increased stakeholder satisfaction
- Recognized for outstanding leadership and coaching skills, contributing to high team morale and project success.
Project Coordinator
Sakshi Infotech Solutions LLP
03.2019 - 12.2021
- Streamlined communication processes to address API-related technical issues effectively on the Mahindra Fixed Deposit online system.
- Developed comprehensive BRD and PDP documentation for project scope definition.
- Designed and documented intricate process flows with the aid of Visio.
- Developed comprehensive reports employing SSRS.
- Conducted detailed reviews of team tasks using TFS to ensure accuracy and completion.
- Managed and tracked project plans, schedules, work hours, budgets, and expenditures.
- Actively participated in discussions with stakeholders.
- Ensured significant meeting outcomes are documented and reviewed.
- Preparing necessary presentation materials for meetings
- Ensuring project deadlines are met
- Determining project changes and documentation of the change requests
- Delivered administrative assistance whenever required.
- Administering critical tasks to meet project needs.
- Created comprehensive service documents each month to facilitate invoice submissions.
Manager
W Holdings Travel Management Pvt. Ltd
08.2017 - 02.2019
- Acquired necessary information to facilitate report development based on user demands.
- Converted requirements into pragmatic development frameworks.
- Created innovative reports by evaluating data sources and structures.
- Crafted comprehensive reports containing sub-reports, drill-downs, and cross-tabs.
- Led a team to deliver high-quality systems on schedule.
- Created Stored Procedures, Functions, and Packages efficiently.
- Adept at using Central Management Console for administrative functions.
- Partnered with team to consistently deliver superior enterprise applications punctually.
- Utilized complex SQL queries to optimize data analytics processes.
Crystal report developer
Neogrowth Credit Pvt. Ltd
09.2015 - 08.2017
- Designed and customized reports utilizing Crystal Reports-2013 and SQL Server to meet operational requirements.
- Produced necessary routine and ad hoc reports upon request.
- Develop Excel reports utilizing backend PL/SQL queries in database.
- Developed detailed sub-reports, including linked and standalone formats.
- Generated comprehensive reports utilizing command objects.
- Authored multiple SQL queries to complete tasks.
- Designed reports leveraging advanced Crystal Reports formulae.
- Collaborated with Quality Assurance Team to swiftly resolve bugs.
- Applied filters and suppression formulas to streamline data presentation.
- Granted user access and configured restrictions for report visibility.
- Collaborated with users and project manager to gather requirements.
- Assisted colleagues in utilizing their reports on advanced suite.
- Updated management and employees on changes, improvements, and alterations using spoken or written methods for clarity of issues and resolutions.
- Utilized Tortoise SVN to manage report versions.
- Created report templates employing data retrieved through dynamic PL/SQL commands.
- Optimized database code to reduce report execution time.
- Ensured accuracy and consistency of database records.
Consultant – Crystal report developer
Capgemini India Pvt Ltd
09.2014 - 09.2015
- Customized reports using Crystal Reports-2013 and SQL Server based on requirement planning.
- Generated routine and ad hoc reports upon request.
- Developed Excel reports by leveraging backend PL/SQL queries.
- Enhanced report clarity by creating detailed sub-reports.
- Developed SQL queries to effectively achieve objectives.
- Designed comprehensive reports through advanced usage of Crystal Reports features.
- Engaged in effective teamwork with QA group to promptly tackle bug issues.
- Streamlined user experience by transforming complex datasets into an accessible format.
- Configured user access settings to control report visibility.
- Collaborated with stakeholders and project manager to collect requirements.
- Communicated reporting changes effectively to facilitate understanding of issues and solutions.
- Ensured efficient version tracking of reports using Tortoise SVN.
- Engineered PL/SQL code to extract information from databases, aiding in report construction.
- Increased efficiency of report processes by refining SQL code.
- Sustained consistent database integrity.
Report Developer Technical Support
PCS Technology Ltd
01.2010 - 08.2014
- Led the successful implementation of a new healthcare information system across a multi-facility healthcare network, ensuring seamless integration with existing systems and optimizing patient care workflows
- Conducted comprehensive needs analysis to identify critical pain points and design customized solutions for patient registration, billing, and clinical documentation
- Facilitated extensive user training sessions for diverse healthcare staff, maximizing system adoption and clinical efficiency
- Managed data migration process, minimizing data integrity issues and ensuring smooth transition to the new ERP platform
- Collaborated with IT teams to address technical challenges and resolve system issues during implementation and post-go-live support
- Developed new reports & customization using Crystal reports-2008 & SQL Server as per requirement planning for the long lead items as per the production planning.
Programmer Trainee
Mastek Ltd
11.2008 - 02.2009
- Responsible for developing application using C#, ADO.Net,ASP .Net ,SQL Server
- Successfully completed training on
- NET Technology
- Developed project for Library Management
- Developed project for Stock Market.
Education
Master Of Management Studies - Systems
Mumbai University
Mumbai 01.2022 - 05.2022
Bachelor Of Engineering - Information Technology
Mumbai University
Mumbai 01.2008 - 05.2008
Skills
Certified scrum master
Project management
Process governance
Jira
Healthcare ERP Implementation
Manual Testing
Crystal Reports
SQL Server
Technical Support
SAP Business Objects
Agile methodologies
Project planning
Risk management
Scope definition
Budget management
Change management
Certification
Certified scrum master
Timeline
Certified scrum master
08-2025
Master Of Management Studies - Systems
Mumbai University
01.2022 - 05.2022
Chief Manager
Mahindra and Mahindra Financial Services Limited
12.2021 - Current
Project Coordinator
Sakshi Infotech Solutions LLP
03.2019 - 12.2021
Manager
W Holdings Travel Management Pvt. Ltd
08.2017 - 02.2019
Crystal report developer
Neogrowth Credit Pvt. Ltd
09.2015 - 08.2017
Consultant – Crystal report developer
Capgemini India Pvt Ltd
09.2014 - 09.2015
Report Developer Technical Support
PCS Technology Ltd
01.2010 - 08.2014
Programmer Trainee
Mastek Ltd
11.2008 - 02.2009
Bachelor Of Engineering - Information Technology
Mumbai University
01.2008 - 05.2008