Kshama Shrikant Sharma
Project Manager
Thane , Maharashtra
Summary
Highly experienced IT Project Management Professional with over 15 years of expertise in successfully managing complex projects throughout the software development lifecycle. Specializing in Agile methodologies, holds a Certified Scrum Master certification. Track record speaks for itself, consistently delivering projects on time and within budget. Excels at fostering high-performing teams through effective leadership and collaboration.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Chief Manager
Mahindra and Mahindra Financial Services Limited
12.2021 - Current
- Led and managed large-scale IT projects, including software development, system integrations, and infrastructure upgrades, consistently delivering projects on time and within budget
- Successfully transitioned teams to Agile methodology, facilitating adoption of Scrum framework while ensuring alignment with business objectives
- Actively coached and mentored team members on Agile principles, improving team productivity and collaboration
- Facilitated daily stand-ups, sprint planning sessions, and sprint retrospectives to identify and address project roadblocks
- Collaborated closely with product owners to prioritize backlog items and ensure clear understanding of user requirements
- Led the requirement gathering process for a major system upgrade, conducting interviews with stakeholders to identify business needs and translate them into functional specifications
- Developed detailed user stories and acceptance criteria, ensuring clear understanding of project scope and deliverables within an Agile framework
- Created comprehensive process flow diagrams and data models to visualize system interactions and data dependencies
- Collaborated with development teams to ensure accurate implementation of requirements, actively participating in code reviews and user acceptance testing
- Facilitated project status meetings with stakeholders to give the insights of the project
- Implemented Agile practices, resulting in a 25% reduction in project delivery time and a 15% increase in team velocity
- Successfully managed a complex enterprise-wide system migration, delivering on time and under budget, exceeding client expectations
- Facilitated cross-functional team collaboration, leading to improved communication and increased stakeholder satisfaction
- Recognized for outstanding leadership and coaching skills, contributing to high team morale and project success.
Project Coordinator
Sakshi Infotech Solutions LLP
03.2019 - 12.2021
- Streamlined communication processes to address API-related technical issues effectively on the Mahindra Fixed Deposit online system.
- Developed comprehensive BRD and PDP documentation for project scope definition.
- Designed and documented intricate process flows with the aid of Visio.
- Developed comprehensive reports employing SSRS.
- Conducted detailed reviews of team tasks using TFS to ensure accuracy and completion.
- Managed and tracked project plans, schedules, work hours, budgets, and expenditures.
- Actively participated in discussions with stakeholders.
- Ensured significant meeting outcomes are documented and reviewed.
- Preparing necessary presentation materials for meetings
- Ensuring project deadlines are met
- Determining project changes and documentation of the change requests
- Delivered administrative assistance whenever required.
- Administering critical tasks to meet project needs.
- Created comprehensive service documents each month to facilitate invoice submissions.
Manager
W Holdings Travel Management Pvt. Ltd
08.2017 - 02.2019
- Acquired necessary information to facilitate report development based on user demands.
- Converted requirements into pragmatic development frameworks.
- Created innovative reports by evaluating data sources and structures.
- Crafted comprehensive reports containing sub-reports, drill-downs, and cross-tabs.
- Led a team to deliver high-quality systems on schedule.
- Created Stored Procedures, Functions, and Packages efficiently.
- Adept at using Central Management Console for administrative functions.
- Partnered with team to consistently deliver superior enterprise applications punctually.
- Utilized complex SQL queries to optimize data analytics processes.
Crystal report developer
Neogrowth Credit Pvt. Ltd
09.2015 - 08.2017
- Designed and customized reports utilizing Crystal Reports-2013 and SQL Server to meet operational requirements.
- Produced necessary routine and ad hoc reports upon request.
- Develop Excel reports utilizing backend PL/SQL queries in database.
- Developed detailed sub-reports, including linked and standalone formats.
- Generated comprehensive reports utilizing command objects.
- Authored multiple SQL queries to complete tasks.
- Designed reports leveraging advanced Crystal Reports formulae.
- Collaborated with Quality Assurance Team to swiftly resolve bugs.
- Applied filters and suppression formulas to streamline data presentation.
- Granted user access and configured restrictions for report visibility.
- Collaborated with users and project manager to gather requirements.
- Assisted colleagues in utilizing their reports on advanced suite.
- Updated management and employees on changes, improvements, and alterations using spoken or written methods for clarity of issues and resolutions.
- Utilized Tortoise SVN to manage report versions.
- Created report templates employing data retrieved through dynamic PL/SQL commands.
- Optimized database code to reduce report execution time.
- Ensured accuracy and consistency of database records.
Consultant – Crystal report developer
Capgemini India Pvt Ltd
09.2014 - 09.2015
- Customized reports using Crystal Reports-2013 and SQL Server based on requirement planning.
- Generated routine and ad hoc reports upon request.
- Developed Excel reports by leveraging backend PL/SQL queries.
- Enhanced report clarity by creating detailed sub-reports.
- Developed SQL queries to effectively achieve objectives.
- Designed comprehensive reports through advanced usage of Crystal Reports features.
- Engaged in effective teamwork with QA group to promptly tackle bug issues.
- Streamlined user experience by transforming complex datasets into an accessible format.
- Configured user access settings to control report visibility.
- Collaborated with stakeholders and project manager to collect requirements.
- Communicated reporting changes effectively to facilitate understanding of issues and solutions.
- Ensured efficient version tracking of reports using Tortoise SVN.
- Engineered PL/SQL code to extract information from databases, aiding in report construction.
- Increased efficiency of report processes by refining SQL code.
- Sustained consistent database integrity.
Report Developer Technical Support
PCS Technology Ltd
01.2010 - 08.2014
- Led the successful implementation of a new healthcare information system across a multi-facility healthcare network, ensuring seamless integration with existing systems and optimizing patient care workflows
- Conducted comprehensive needs analysis to identify critical pain points and design customized solutions for patient registration, billing, and clinical documentation
- Facilitated extensive user training sessions for diverse healthcare staff, maximizing system adoption and clinical efficiency
- Managed data migration process, minimizing data integrity issues and ensuring smooth transition to the new ERP platform
- Collaborated with IT teams to address technical challenges and resolve system issues during implementation and post-go-live support
- Developed new reports & customization using Crystal reports-2008 & SQL Server as per requirement planning for the long lead items as per the production planning.
Programmer Trainee
Mastek Ltd
11.2008 - 02.2009
- Responsible for developing application using C#, ADO.Net,ASP .Net ,SQL Server
- Successfully completed training on
- NET Technology
- Developed project for Library Management
- Developed project for Stock Market.
Education
Master Of Management Studies - Systems
Mumbai University
Mumbai 01.2022 - 05.2022
Bachelor Of Engineering - Information Technology
Mumbai University
Mumbai 01.2008 - 05.2008
Skills
Certified scrum master
Certification
Certified scrum master
Timeline
Certified scrum master
08-2025
Master Of Management Studies - Systems
Mumbai University
01.2022 - 05.2022
Chief Manager
Mahindra and Mahindra Financial Services Limited
12.2021 - Current
Project Coordinator
Sakshi Infotech Solutions LLP
03.2019 - 12.2021
Manager
W Holdings Travel Management Pvt. Ltd
08.2017 - 02.2019
Crystal report developer
Neogrowth Credit Pvt. Ltd
09.2015 - 08.2017
Consultant – Crystal report developer
Capgemini India Pvt Ltd
09.2014 - 09.2015
Report Developer Technical Support
PCS Technology Ltd
01.2010 - 08.2014
Programmer Trainee
Mastek Ltd
11.2008 - 02.2009
Bachelor Of Engineering - Information Technology
Mumbai University
01.2008 - 05.2008
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