Open To Work
KSHITIJ KUMAR SHARMA
Delhi
Work Preference
Summary
Motivated professional with a strong commitment to leveraging skills and creativity in dynamic environments. Eager to contribute to an organization that values continuous improvement and professionalism while facing new challenges.
Overview
5
5
years of post-secondary education
19
19
years of professional experience
Work History
Assistant Manager of Operations & Invoicing
JLL india Pvt ltd
04.2023 - Current
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Closely monitored daily OTA/OTD, No show, & occupancy
- Provide daily briefing to supervisor & driver for behaviour & POSH
- Monthly meeting with transport supplier to discuss the whole month issues
- Quarterly participate driver and supervisor rewards and recognition program to encourage their efforts
- Trying to utilise the maximum cab Occupancy for costing perspective
- Closely monitored associates feedback and provide the resolutions and trying not repeated this issue in future
- Analyzed data trends to support property management decisions.
- Generated reports and extracted data to create analytics on key performance and operational metrics for strategic insights.
- Developed daily/weekly reports with advanced Excel features to enhance presentation quality.
- Implemented data validation techniques to enhance report reliability.
- Provided data-driven solutions to support decision making.
- Presented findings clearly to stakeholders, facilitating informed decision-making through presentations and meetings.
- Close all the invoicing every month and provide the payment timely
- Take the balance confirmation letter to avoid any further issue
Transport Data Analyst, MIS & Invoicing
Cushman & Wakefield
03.2022 - 03.2023
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Translated raw data into meaningful information using statistical techniques.
- Close the invoicing every month and provide the payment timely
- Received the balance confirmation letter to avoid any further issue
- Created detailed reports to support decision-making processes for clients.
- Provided data-driven solutions to support decision making.
- Ensured data integrity by conducting regular audits and validations of datasets.
- Assisted in the implementation of data management best practices across the organization.
Transport Operation & MIS Manager
ISS facilities india Pvt Ltd
05.2013 - 10.2021
- Developed strategies to enhance service delivery and operational efficiency.
- Managed daily operations to ensure facility cleanliness and safety standards.
- Implemented training programs for staff on safety protocols and equipment usage.
- Oversaw compliance with company policies and local regulations in facilities management.
- Analyzed business performance data and forecasted business results for upper management.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Senior MIS Executive
Kelly
12.2011 - 04.2013
- Compiled and organized daily report for review
- Compiled no-show report for stakeholders to assess service performance
- Provided daily cab occupancy data to leadership for informed decision-making
- Shared no-show report with stakeholders to inform service evaluations
- Calculated and presented daily costing to management for decision-making
- Cab reporting slips data entered in Excel to maintain the daily report
MIS Executive
Manpower services india Pvt Ltd
04.2007 - 12.2011
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Graduation -
Delhi University Correspondence College
New Delhi 08.2003 - 07.2007
10+2 -
Jain Boys Senior Sec. School (CBSE board)
New Delhi 04.2002 - 05.2003
Skills
- Strategy Planning,
- SLA monitoring,
- Automation Projects (Route Matic) & (Move in sync),
- Audit compliance, Compliance and Governance,
- MI reporting, Data & Trend analysis
- Provisioning, Budgeting, Invoicing & Billing
- Vendor & Assets Management
- Customer & Client Engagement
- Cost Benefit Analysis, Dashboard Presentation
- Rate card Analysis
- Supplier management
- Financial reconciliation
- Document management
- Excel spreadsheet like Pivot, vlookup, hook-up, filter and advance excel formulas, Google spreadsheets, Power BI Basic
- Tracking documents, Managing automated system & Administrative support
- Supplier management
- Vendor & Assets Management
- Supplier performance management
- Supplier onboarding to guide and provide organizational insight to exceed performance targets
- Cost Benefit Analysis
- Rate card Analysis
- Customer & Client Engagement
- Client relationship management
- Teamwork
- Individual and team collaboration
- Strategic planning
- Strategy Planning
- Performance management
- Stakeholder update meetings
- Stakeholder review meetings
- Administrative support
- Managing automated system
- Tracking documents
- Document management
- Time optimization
- Domain progress reporting
- Client relationship management & Teamwork
- Strategic planning
- Vendor management
- Time optimization
- Data manipulation
- Data Visualization
- Data formatting
Personal Information
Father's Name: Late shri Ramesh Chand Sharma
Martial status : Married
Location : Krishna nagar Delhi
Languages
Hindi, English
First Language
Timeline
Assistant Manager of Operations & Invoicing
JLL india Pvt ltd
04.2023 - Current
Transport Data Analyst, MIS & Invoicing
Cushman & Wakefield
03.2022 - 03.2023
Transport Operation & MIS Manager
ISS facilities india Pvt Ltd
05.2013 - 10.2021
Senior MIS Executive
Kelly
12.2011 - 04.2013
MIS Executive
Manpower services india Pvt Ltd
04.2007 - 12.2011
Graduation -
Delhi University Correspondence College
08.2003 - 07.2007
10+2 -
Jain Boys Senior Sec. School (CBSE board)
04.2002 - 05.2003